ZAHIRA BIBI
**** ********* ***. *******. **. ****4. 510-***-****
PROFILE:
A challenging position as an administrative assistant/clerk at a growth-
oriented film, which will allow me to both further utilize my skills and
acquire new abilities
SKILLS:
Excellent keyboarding and word processing skills: 45-50wpm
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Health Information Software: Procomm, Groupwise, Kronos Timesheet, Medicare
and Medical Eligibility, Careweb QI (to get codes for CM/SW), Infraware
software to get transcription reports, Masterlink
ATTRIBUTES:
Loyal, Hard-working, dependable, trustworthy, committed to superior
customer service
Task-oriented and resourceful in completing projects, able to multi-task
effectively
Highly motivated and enthusiastic and have a keen desire to continually
update my knowledge skills
Languages spoken: Hindi, Urdu, Fijian Hindi
EXPERIENCE:
Case Management/Social Service Administrative Assistant (November, 2004 to
October, 2009)
St. Rose Hospital, Hayward, California
. Greeting and directing vendors, patients, family members
. Maintains system and records for Case Managers and Social Workers to
ensure efficient program operation
. Ensure completion of Medi-Cal Tars, Working with billing department,
completion of SNF TARS
. Interacting with visitors/vendors/patient families by phone and in
person, manage CM/SS schedule
. Prepare and edit forms, letters, memos, reports, graphs by using excel
and complete statistics
. Open, Sort and distribute incoming correspondence including faxes, emails
and mails
. Arrange meetings, events such as in-service, events, insurance
verification, interacting with insurances
. Following with Case Managers for any denial, approval reviews, other
duties as assigned
. Medical Terminology knowledge, Calendar updating, Payroll for the
department, ordering supplies
. Taking minutes and typing in the format given, Scanning, photocopying,
organizing
. Assisting and organizing picnic, events for the case managers/social
workers and nursing homes
General Clerk (Transcription) (April, 2002 - January, 2006)
St. Rose Hospital, Hayward, California
. Mailing, Sorting reports dictated by doctors and delivering to concerned
departments
. Sending work for transcriptionist who work at home and receive completed
reports and analyze and sort
accordingly, answering phones and responding to emergency calls
EDUCATION:
Health Information Technology (Chabot College) - May, 2001 - Certificate:
Health Information Clerk
High School: Mount Eden High School, Hayward, California: June, 1999
Specialization: Eden Area ROP, Mount Eden High School for Advanced Office
Technology Program: June 1999
REFERENCES AVAILABLE UPON REQUEST