shondra dionne TALLEY

**** ******* **** ****** *******, Ga 30122 901-***-**** abhpkj@r.postjobfree.com

SUMMARY

Highly motivated individual with a comprehensive understanding of Customs Regulations, logistics, and supply chain. Consistently

employ best business practices that improve efficiency, reduction in operating costs whilst increasing performance, all too tight time

scales and within budget. Committed to identifying and implementing continuous improvement in the supply chain and logistics area.

Now looking for a new and challenging managerial position; one which will make use of existing skills and experience, and will also

further my personal and professional development.

SKILLS

• Process Improvement / Operational Logistics Management / Warehousing / Cost Reduction/ Customs

• Regulations/ International Relations / Excellent Research Skills / Report Generation / Computer Skills /Purchase Order

Management / Records and File Management / Import, Export Regulations / OGA / AES ISF / SAP / Integration Point /

Organizational Skills / Customer Service / Team Leadership & Development / Cross- functional Communication &

Collaboration / Project Management / Presentation Skills

EXPERIENCE

10/28/2010 to present FTZ & Logistics Administrator Bartlett, TN

brother industries usa inc

• Prepare and file (submit) all daily Foreign Trade Zone admissions (e-214); Ensure all weekly, monthly, quarterly and

annual FTZ forms and reports necessary for FTZ operations; Maintain proper record keeping required of FTZ; Operate

FTZ inventory control and recordkeeping system; Routinely update and report to direct management concerning activities

related to Foreign Trade Zone; Process and verify FTZ related data; Validate FTZ data against actual documentation as

needed to ensure accuracy of integration and information

• Interact with Customs and Border Protection if necessary; Compliance administrator for international shipments covering

compliance review of documents and regulatory process ( such as Customs regulations, bonds); File AES & ISF on behalf

of Brother Industries; Extensive knowledge of the Harmonized Tariff Schedule

• Conduct audits of transactions and processes and make recommendations on improvements

• Arrange all delivery and shipping of inbound and outbound shipments; Responsible for filing claims with carriers &

forwarders for damaged or lost freight; Provide accurate routing information

• Conduct annual recordkeeping audits as needed, international shipping audits

• Aid in the review of the proposal of international carriers to ensure regulatory compliance

• Coordinate with all entities involved in a supply chain; Communicate needs & objectives to managers & key personnel in

procurement, logistics and distribution

• Obtain quotes for transportation and make cost comparisons; Arrange all delivery and shipping of inbound and outbound

shipments

• Prepare monthly freight reports to be presented in manager’s meeting

• Plan or procurement, production, inventory control, logistics and distribution of sister company, Brother Brazil; Prepare

data for external Customer on confirmed orders

• Conduct physical inventory annually; Research and resolve inventory discrepancies

• Audit freight invoices for accuracy

• Provide accurate routing information

•

10/11/2005 to 10/21/2010 Import / Export Specialist IV Memphis, TN

ceva freight management

• Communicated changes of U.S. and foreign shipping regulations and procedures to clients; Work with clients to establish

detailed profiles and procedures that properly represent their export process

• Developed and maintained excellent customer service to internal and external customer at all times

• Received, reviewed and processed import documentation for an assigned base of accounts, including classification and

valuation of goods

• Assumed responsibility for establishing specific accounts

• Processed Customs release and other government agency releases as appropriate, arranging delivery and invoicing the

import account

• Measured teams’ performance and identify transaction tasks that require special handling or expediting

• Audited all Customs entries and client invoice packages prior to distribution

• Created and distributed written procedures for handling each account served by the team

• Worked as a liaison for international carriers ; Replied to overseas inquires in a clear and concise manner; Adhered to all

domestic and international shipping regulations

• Arranged all delivery and shipping of inbound and outbound shipments

• Reviewed and monitored all export shipment rejections, requests from clients, government agencies, and other

correspondences

• Performed all functions within defined time frames for processing the delivery of cargo

•

10/1/1999 to 10/1/2005 Release & Classification Analyst, Tracker Memphis, TN

fedex trade networks

• Responsible for identifying and ensuring that all required information is submitted and transmitted electronically to

Customs for proper release

• Assisted management in training of new hires

• Extensive knowledge of the harmonized tariff schedule, import and export regulations

• Facilitated logistics support between customer and operations department

• Tracked shipment for FedEx and their clients

• Researched processing failures; ran operations report

• Provided feedback to management teams regarding processing failures

EDUCATION

2009-2010 vatterott career college Memphis,tn

• License obtained

ACHEIVEMENTS

• Assisted and maintained in reduction of airfreight cost for FY 2013/2014

• Maintained on time delivery percentage of 98 for FY 2013/2014

• Actively pursue a better understanding of the export / import process through self-study, as well as courses and seminars

presented by approved sources

• Received numerous Bravo Zulus for low error rate

• Completed & Graduated 2014 BIUS Leadership Program

• Led a team of 8 that increased annual contributions to United Way by 45%

• Received notoriety for going over and beyond

• Streamlined processes to help department run more efficiently

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