La Toya L Allen

*** **** ******* ***

Gaithersburg, Maryland 20877

443-***-****

abhovn@r.postjobfree.com

Objective To obtain a position that will provide me with the opportunity to

utilize my skills and the ability to help improve the goals and objectives

of the company.

Work Experience

Administrative Assistant

Bethesda, Maryland 20877

April2010-January2011

Responsibilities include: This position located at NIH (The National

Institutes of Health) supports the work of senior staff by performing a

range of administrative duties including handling confidential information,

order patient medical records electronically, place repair orders/supply

orders/pick-up orders, monitor and restock medical supply, greeting and

directing patients to proper location. Issue excused absent documents to

patients, collect and/or update patients demographics, handling multiple

phone lines, transfer calls, communicate patient information with staff,

communicate patient arrive and relay important/confidential information to

Doctors and Nurses. Data entry, scheduling and updating appointments

electronically by phone and in person, communicated with staff via

Microsoft Outlook, filing, greeting patients, update and submit travel

arraignments for patients. Communicate patient arrival with nurses &

Doctors; maintain the organization and cleanliness of the clinic while

keeping a positive, confident attitude and a pleasant smile.

Receptionist

Dermatologist Office

Rockville, Maryland 20852

January2009-Febuary2010

Responsibilities included: Preparing patients charts prior to seeing

Doctor, check out patients, set up follow-up appointments, made copies and

supplied to info packets for patients, sometimes called patients with lab

results, called in prescriptions to pharmacy, data entry, handling multiple

phone lines, take phone messages and transferring calls, scheduling

appointments, use of copy & fax machine, file charts, pull charts for

patient and load for next day, contact patients to confirm appointments,

check patients in and out

Service Coach

Riderwood Village Retirement Community

Silver Spring, Maryland

March2008-January2009

Responsibilities included: Overseeing the efficiency of the dining room

staff serving residents and there guest meals in a friendly service-

oriented manner. Assure that resident's and there guest dining experience

was completed according to proper procedures and that resident's meal needs

are met based on requests, health, and diet restrictions

Receptionist

Senate Termite Control

Gaithersburg, Maryland

Feb2005-March2008

Responsibilities included: Making out-bound sales calls as a telemarketer.

Later became a Receptionist: providing clerical support to coordinators,

data entry, typing & printing company invoices, preparing company

documents, use of copy & fax machine, maintained the filing system, handle

multiple phone lines, signing for and receiving company mail, performed

internet searches to locate customers

Education:

Gaithersburg High School

September1999-June2004

High School Diploma

TESST College of Technology

Dec2004-Sept2005

4600 Powder Mill Rd

Beltsville, Maryland 20705

Medical Assistant, Certificate

Key Qualifications and Skills

Self-motivated, ability to organize and coordinate work, set priorities and

motivate others, effective interpersonal and communication skills, very

detailed person, customer service oriented, telephone etiquette, knowledge

of Microsoft Word, Microsoft Office, and Microsoft Outlook.

Reference available upon request

Contact this candidate