GISELA MARISOL MONTALBANO
abhogm@r.postjobfree.com . 347-***-****
PROFESSIONAL EXPERIENCE
BLOOMBERG L.P. PRinceton, NJ
Localization analyst: French, Spanish and Italian and project management
2006 - Present
. Responsible for providing high quality language products such as analytic
tools, marketing materials, company information and training manuals to
our local clients
. Interpret user interface of Bloomberg functions related to all financial
markets and Bloomberg products (including equity, corporate finance, fixed
income and currency)
. Plan and monitor projects to meet deadline, quality and budget
requirements.
. Manage client relationships and serve as primary day-to-day contact for
external clients.
. Provide support and input to Sales and external clients, including
education about the localization process and training sections, as
required.
. Collaborate with production teams to create, implement and maintain
appropriate client- or project-specific procedures, solutions, checklists
and instructions.
. Ensure the accuracy of financial project data, workflows, schedules and
processes to maximize efficiency and profitability.
. Collaborate with internal teams to initiate and implement procedural
changes and customized workflows.
. Resolve questions and issues in a timely and effective manner for clients
and internal teams.
. Organize and participate in client meetings (Quarterly Business Review
Meetings, Business Plan, etc.)
. Work with internal and external clients to manage the timely flow of all
localization project actions from initiation to delivery, ensuring that
projects meet quality, turn-around time and budget expectations.
. Assist product management in enhancing exiting and/or creating new
products for foreign-speaking financial markets
. Collaborate and share best practices with other departments to assist
them with maintaining their product
MEDITERRANEAN SHIPPING COMPANY S.A. New York, NY
Latin American Services, senior transportation analyst 2003 - 2006
. Responsible for servicing the U.S. line of export containers to vast
destinations in the continental U.S., Latin America, and South America.
. Responsibilities included: vessel booking, customer service, rate
quotations and evaluation, vessel operation and reconciliation, as well as
maintaining accounting reports on special clients and accounts for central
office in Geneva, Switzerland.
. Analyzed and performed market studies regarding technologies, services,
logistics pricing, duties, tariffs, schedules and strategies and
communicated to the management in the form weekly/ monthly reports.
. Assisted with complex regulatory/customs documentation and reports to
ensure successful shipments and customer's satisfaction
. Assisted with translations of monthly reports, shipment documentations
and customs reports as well as communication between the company and its
customers.
COMPAGNIA DELLE OPERE MILAN, ITALY
Event planner and hospitality (internship) 1999-2002
. Directed the planning and execution of fundraising for the main event
. Organized multiple trade shows and exhibitions
. Coordinated the artwork and production of all marketing materials for
promotions
. Composed and distributed fliers and new release to generate media
attention.
. Built and maintained key volunteer relationships with foreign visitors,
customers and exhibitors.
. Worked in a team environment to effectively represent the organization's
mission
. Great ability to communicate effectively in English, French, Spanish and
Italian both oral and written form
. Excellent interpersonal skills to deal effectively with all business
contacts
. Exceptional ability to maintain a professional, neat and well-groomed
appearance adhering to standards
. Uncommon ability to work varied shifts to include weekends and holidays
. Solid experience in developing, implementing and evaluating guest service
standards
. Excellent organizational skills to function effectively under
time constraints, within established deadlines
. Uncommon ability to give attention to detail
. Remarkable and effective listening abilities and strong judgment skills
. Great ability to work indoors, with frequent cold or warm temperatures
EDUCATION
MOUNT HOLYOKE COLLEGE South Hadley, MA
Certificate in French Language of Business and International Trade 2003
. Teaching Assistant for undergraduate students in French, Spanish &
Italian
Universit Cattolica del Sacro Cuore Milan, Italy
Master of arts, Foreign Languages and Tourism Management 2002
Bachelor of arts 2001
. Grade: 110/110 (~ 4.0/4.0), Magna Cum Laude, Awarded prestigious Socrates-
Erasmus Research Fellowship
. Dissertation: L'oeuvre th trale de Saint-Georges de Bouh lier
L'UNIVERSITE DE PARIS - SORBONNE Paris, france
research fellow 1999 - 2001
. L'oeuvre th trale de Saint-Georges de Bouh lier
Languages: Native Fluency in Italian and Spanish, Advanced Proficiency in
French and English (Written and Oral)
Skills: Proficient in MS Word, Excel, Power Point, Outlook
Interests: [Triathlons, skiing, squash, reading, films, and travel (26
countries to date)]