Sadiq Samji

** *** ******, ***. *** . Jersey City, NJ 07306 . 917-***-**** .

abhng5@r.postjobfree.com

Business-oriented, global program and project management executive with

big four consulting experience and strong emphasis in preparing, leading

and managing outsourcing engagements, transformation initiatives, mergers

and acquisitions, implementing large-scale integration, supply chain

sourcing and change management programs & projects. Excellent program

governance, best practices, project management, change and transition

management capabilities to meet business requirements and position

organizations for success. Excellent global understanding with strong

skills to ensure regional and local adherence.

Results Driven . Strong Influence and Communication Skills . Strategic

Leader . Resourceful

Calculated Risk-Taker . Motivator . Innovative . Versatile . Executive

Presence

Expertise

. Program/Project Management and Delivery

. Strategic/Tactical Plan Implementation

. Change & Transformation Management

. Budget Management

. Mergers & Acquisition

. Best Practice Benchmarks

. Requirements Definition

. System Development Life Cycle

. Global Vendor Management

. Service Standards/Process Improvements

. Infrastructure/AMS/Development Outsourcing

. Business Process Outsourcing

. Six Sigma Green Belt

. Project Management (PMP) Certification

. Process Management (ITIL v3)

. Team Development, Mentoring and Leadership

. Gobal/Regional/Local PMO Management

. Product Development Lifecycle (PDLC)

Professional Experience

HEINEKEN INTERNATIONAL, New York, NY 2012 - Present

SENIOR DIRECTOR - AMERICAS, Business PROCESS

A premium international brewer. #1 in Europe and #2 in the world. A leading

brewer comprising of 108 brands.

As part of the Americas regional leadership team, the role and

responsibilities included operational and financial governance across all

IT and and business supporting operations within the USA, Canada, Mexico,

the Caribbean, Brazil and South America. In all, comprising of 12 operating

companies. Role includes managing and providing hands on program & project

management, governance and implementation of regional outsourcing,

transformational and business restructuring initiatives. Delivering all

aspects of programs including executive oversight, process improvements,

implementations and communications, while managing to scope, financials and

quality requirements.

. Collaborate with executives to set program/project direction, align with

business strategies and ensure agreed upon program objectives.

. Led the IT operations outsourcing initiative with a top tier global

provider for the Americas from downselect and BAFO through contract

negotiations, internal financial base case approvals and contract

signature working directly with the global leadership team. Program

budget $108M

. Led the transition of all operational towers from HNK to provider while

ensuring contract compliance, governance and communications across the

organization including end users.

. Managed all rebadging and re deployment of personell across the

organization.

. Successfully led the transformation program upon completion of transition

with a focus on continued contract compliance and continuous improvement

across all customer and backend support activities.

. Ensured global and regional complance and processes were in addressed to

allow for continued global scalability if and when required.

. Collaborated with cross-functional teams to understand the value of key

business data and define, develop, and document policies and business

rules for operational reporting and governance.

NORTHPOINT CONSULTING GROUP, Jersey City, NJ 2011 - 2012

InDEPENDENT PROGRAM/PROJECT MANAGER

A specialized firm providing consultative project/program management,

governance and implementation services. Collaborate with executives to set

program/project direction, align with business strategies and ensure agreed

upon program objectives. Deliver all aspects of project management

including executive oversight, process improvements and implementation,

while managing to scope budget and quality.

CLIENT: SAI Global

. Working with senior management, led this Global Risk and Compliance

company's LOB's PMO initiatives working with the technology, operations

and implementation teams to ensure business objectives were achieved.

Working with LOB stakeholders & supporting cross matrixed teams,

implempleted the LOB largest LOB's project ($2M) to consolidate the the

LOB's proprietary platforms and client systems into one. Successfully

right tracked the initiative and completed it as planned.

. Implemented and re-engineered LOB's internal processes to drive adherence

to core business operational and management procedures.

. Implemented functional processes and procedures to reduce redundant tasks

and improve efficiencies by 30%

CLIENT: Federal Court - Northern District of Georgia

. Selected as the key 3rd party expert by a federal court order, led and

conducted the complete business, infrastructure and operational

assessment of a US based company.

. Successful data transferring project of all government and client

sensitive data from the vendor back to the client as indicated in the

court order and ensuring all data was expunged from the vendors systems.

REED ELSEVIER PLC, New York, NY 2007 - 2011

VICE PRESIDENT, PROJECT DIRECTOR - DATA CENTER/OPERATIONS EFFICIENCY

INITAITIVES

VICE PRESIDENT, PROGRAM MANAGER - NETWORK TRANSFORMATION PROJECT

. Reporting to c-level management, successfully led the LOB's global

enterprise, efficiency and enablement programs utilizing ITIL and TQM

standards to significantly improve organizational capabilities. Focused

on risk identification and mitigation, customer service, speed-to-market

and operational cost reductions.

. Managed all executive relationships and requirements between the Business

Units, infrastructure technology division and Client Development

divisions - Translating Business need into technical requirements for

analysis.

. Bridging BU's & Technology, led transformation and sourcing effort to

reduce internal labor costs by leveraging an offshore infrastructure

provider - HCL. Average 30% savings recognized in labor arbitrage and

increased efficiencies, allowing for re-positioned of resources on more

critical initiatives based on business need and ROI.

. Led a $15MM EMEA operational outsourcing effort from conception thru

steady state allowing the organization the ability to maximize

operational capabilities and competencies. The Infrastructure Outsourcing

(IO) effort enabled the organization to provide a more cost-effective and

responsive IT infrastructure solution to BUs. Effort promoted service

stability and reliability, and enabled a rapid response to changing

market and business conditions through data driven analysis and actions.

. Working with Architecture and BU's, implemented an RE wide Voice & Data

transformation program to improve all backend infrastructures and improve

business operational costs & efficiency by 50%.

. Spearheaded the global VoIP initiative interpreting and representing

business requirements to technical teams while managing KPI's and key

data elements to ensure forward moving progress.

COGNIZANT TECHNOLOGY SERVICES, Atlanta, GA 2006 - 2007

CLIENT PARTNER

Responsible for end-to-end client relationship, pipeline development and

program management of $8M, including business development, SOW drafting,

development initiatives utilizing LEAN practices, resource management,

budget management, publishing of status and budget reports and providing

best in class practices on solution positioning and delivery.

CLIENT: Wachovia Bank

. Successfully led the establishment of documented and established current

state Software Development Life Cycle and Entitlement standards and

processes.

. Led a team of process engineers to streamline current development

processes and increased efficiency by 39%.

CLIENT: Alltel Communications

. Provided thought leadership and strategic guidance to Alltel

Communications in the areas of process improvement and management,

quality, internal controls and operations. Partnered with senior

executives to tailor process architecture and supporting policies,

procedures and guidelines.

. Managed client and project teams, both onshore and offshore; built key

client relationships at client site resulting in increased revenue

opportunities. Grew account from $200K to $4.2M

. Created and presented proposals to senior execs relating to Process

improvement, Implementation and Release Management, Integration and

Outsourcing opportunities.

INDEPENDENT CONSULTANT, Atlanta, GA 2000 - 2006

PrOGRAM MANAGEMENT ROLES

Cox Communications CBS, Program Manager (2004 - 2006)

. Responsible for full application Life Cycle Project management. Managed

the conversion implementation and migration of legacy mainframe and stand

alone applications into a custom-built OEOM application of Visual Basic,

MS SQL Server, Business Objects and Oracle.

. Provided analysis and assessment of overall approach of the engagement

and recommended best approach to delivering the project within the

required timeframe.

Iverson, Inc., Program/Project Manager, Global Capital Markets (2002 -

2004)

. Directly responsible for end-to-end project management tasks including

scoping, contracts review, resource management, budget management, and

reporting.

. Oversee production of deliverables, maintaining and coordinating customer

communications and disseminated best practices on solution positioning

and delivery of on-demand Customer Relationship Management (CRM)

solutions.

. Clients included Royal Bank of Scotland and CIBC Financial.

Interland, Inc., Director, Shared Hosting (2000 - 2002)

. Managed shared hosting operations in the world's largest web hosting

company, supporting 100,000 customers, with 210,000 domains.

Responsibilities included overseeing operations of 40 person data center

team and a 500 seat, 24x7 call center.

. Successfully completed call center re-engineering project fine tuning

capacity from 350 employees managing 26,000 calls with a 5 minute call

answer average to 200 employees catering to 49,000 calls with and average

answer time of 2.4 minutes.

. Implemented revised provisioning standards focusing on quality,

technology and re-engineered processes, resulting increased productivity

and efficiency. Client server provisioning and production increased from

15 servers per day to 60 servers a day with a 90% reduction in re-work.

ANDERSEN CONSULTING (ACCENTURE), Atlanta, GA 1991 - 2000

PROGRAM MANAGER / TECHNICAL COORDINATOR, SENIOR MANAGER, PMO

As part of the Global Solution Center Services organization, primarily

responsible for overseeing overall delivery and success of CRM

implementations, due diligence efforts, operations assessments, supply

chain and strategy planning teams within the Southeast region. Managed

delivery of projects and consulting services for Fortune 500 companies on

or under established budgets (ranging from $1M - 5M), while meeting

contractual obligations in the Statements of Work (SOW), ensuring quality

deliverables and high customer satisfaction.

CLIENTS: British Petroleum (BP), FedEx, Hong Kong and Shanghai Banking

Corporation, Bank of America, Commonwealth of Massachusetts, UPS, AON,

Delta, State Farm Insurance, Pfizer & Federated Dep. Stores.

Education and Certifications

Bourneville College, Birmingham, UK

Higher National Degree, Bachelor's in Business Administration, 1984

American Paralegal Institute, New York, NY

American Bar Association - Paralegal Certification, 2002

Areas of Focus: vendor agreements, contracts, service level agreements,

licensing,

mergers and acquisitions and international sourcing

Babson Executive Leadership Program Graduate, 2010

Six Sigma Green Belt, 2007

IT Infrastructure Library (ITIL) v3 Foundations, 2007

Project Management Professional (PMP), 2005-current

Project Management Institute (PMI), National and NY Chapter Member, 2005-

current

International Society of Six Sigma Professionals (ISSSP), 2008-current

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