Jacquelyn M. Rivera

** ******** ****

Levittown, PA 19054

abhmro@r.postjobfree.com

215-***-****

OBJECTIVE: To secure an Administrative Assistant position utilizing my

experience in areas of clerical support, telemarketing and customer

service.

SUMMARY OF QUALIFICATIONS:

. Organizing and expediting daily work flow.

. Computer literate, self motivated, independent, and

willing to perform multiple tasks.

. Achievement oriented with high energy and a positive

attitude.

. Quick learner who can easily adapt to new

responsibilities.

. Cooperative and dependable; can be relied on to deliver

job required.

. People oriented with excellent interpersonal skills and

oral and written communication skills.

OFFICE SUPPORT SKILLS:

General Office

. Developed skill and competence in many clerical procedures,

including but not limited to:

-Typing 85WPM -Issuing Receipts -Answering Phones

-Microsoft Word

-Filing -Inventory Controls -Payroll

Accounting -Microsoft Excel

-Faxing and Mailing -Keeping Records -Shipping and

Receiving -Microsoft PowerPoint

Bookkeeping

. Balanced accounts and statements at the end of the month.

. Handled large sums of cash for deposits.

Communication and Interpersonal

. Established and maintained good rapport with co-workers and

clients.

. Answered and directed telephone calls.

WORK EXPERIENCE:

Stephen B. Hensler Custom Builders

Langhorne, PA

Administrative Assistant: 03/10-Present

. Typing (waivers, contracts, invoices, estimates, allowances).

. Handling insurance claims.

. Filing and bookkeeping, weekly payroll accounting, and data

entry.

. Faxing, mailing, shipping, and notarizing.

. Answering phones.

Philly Direct: Philadelphia Inquirer & Daily News

Hatboro, PA

Sales Representative/Telemarketing: 02/11-Present

. Contact businesses/private individuals by telephone to solicit

sales for goods/services.

. Explain products, services, prices; answer customers'

questions.

. Obtain and enter customer information into computer system;

name, address, and payment method.

. Adjusting sales scripts to better target the needs and

interests of specific individuals.

Rivera

Page 2

Hollywood Tans

Yardley, PA

Sales Consultant: 08/09-03/10

. Customer service; answering phones; filing.

. Opening and closing registers; daily cash deposits.

. Daily cleaning and upkeep; organization.

. Daily inventory count.

Group USA

Philadelphia, PA

Assistant Manager/Key Holder: 08/08-11/08

. Customer service; answering phones.

. Opening and closing registers; daily deposits.

. Daily cleaning and upkeep.

. Inventory control.

So Random

Langhorne/Philadelphia, PA

Assistant Manager: 08/07-03/08

. Customer service; answering phones.

. Opening and closing registers; daily cash deposits.

. Daily cleaning and upkeep; floor-sets.

. Meeting weekly sale quotas.

. Assisting with vendors.

. Inventory control.

New York & Company

Langhorne, PA

Sales Associate: 10/06-04/07

. Customer service; answering phones.

. Closing registers; daily cash deposits.

. Daily cleaning and upkeep; floor-sets.

. Meeting high weekly credit card purchase and sale quotas.

. Transfer and relocate; Fill-in for various stores.

Aeropostale

Langhorne, PA

Sales Associate: 09/05-10/06

. Customer service; answering phones.

. Daily cash deposits.

. Daily cleaning and upkeep; floor-sets.

EDUCATION:

Bucks County Community College

Newtown, PA

Degree: N/A

Dates Attended: 01/07-Present

Pennsbury High School East and West Campus

Fairless Hills, PA

Degree: High School Diploma

Dates Attended: 08/02-08/06

REFERENCES UPON REQUEST

Contact this candidate