Project Quality Assurance
Resume:
Val Dudkin
Chicago, IL
abhmi6@r.postjobfree.com
SUMMARY
Successful 15-year providing business process and architecture vision to
drive the business requirements gathering and documenting to coherent,
integrated, flexible, dynamic, interoperable, reusable, aligned process.
Strength in evaluating, recommending, defining and advocating enterprise
business architecture models, standards and platforms to enable end-to-end
business and IT transformations across complex environments.
Deep ability to understand business requirements, articulate a vision,
evaluate risks and define roadmaps to strengthen IT capabilities,
processes, and infrastructure / system investments.
Partner with clients to align technology investments with strategic goals
to deliver true business automation value.
. Helped multiple commercial and government clients to implement the
customized repeatable process through training, mentoring and
documenting the new methodology. Provided mentoring for the entire
project team throughout the project life cycle.
. Successfully led the transition of Business Process management to
Business Process modeling following Top Down approach.
. Expert in Business Process Modeling methodologies, creating and
implementing documents' templates, and documentation alignment with
TOGAF and FEA frameworks.
. Provided assistance to migrate from traditional textual requirements
documentation to industry standard business analysis artifacts,
following OMG standards and best practices.
. As a Business Architect participated in Current and Target State
Architecture building for the United States Coast Guard,
Transportation Security Agency of the Department of Homeland Security,
McGraw Hill family of companies (including S&P financial), Blue Cross
Blue Shield Association, United Airlines and others.
. Strong and extensive background in business requirements gathering and
documenting for business and technology departments
. Utilized expert knowledge in defining appropriate diagramming
standards for the different types of engagements.
. Used best practices in UML and Structured Analysis deliverables to
develop Use Case Models and perform Use Case decomposition to achieve
the right level of requirements granularity.
. Established Use Case to Test Case traceability and managed the User
Acceptance Testing initiatives for the clients in multiple industries.
CORE COMPETENCIES
. UML industry standard requirements documentation
. Top Down business decomposition methodology
. Functional and non functional requirements definition and
documentation
. UAT strategy, planning, managing, datadocumenting.
FRAMEWORKS, TOOLS, and METHODOLOGIES
. EA Frameworks: FEA Reference Models and Federal Segment Architecture
(FSAM), Open Group TOGAF, DoDAF (Views and Artifacts), IBM Component
Business Model (CBM), Model Driven Development (MDD), Zachman
Framework, ITIL
. SDLC, Processes, and Methodologies: IBM Rational Unified Process
(RUP), Agile, and Waterfall
. Modeling: UML based requirements documentation artifacts: Use Case
Models, Use Cases, Activity, Sequence, Collaboration; Information /
Data Modeling, Entity Relations Diagrams (ERD)
. Enterprise Architecture Repository using IBM/Telelogic Rational System
Architect, Adaptive, custom RDBMS based solution
. Data analysis: SQL, PL/SQL
PROFESSIONAL EXPERIENCE
JAcademy, Corp. Jan 1996 - Present
Sr. Business Analyst consultant
Provided strategic consulting services to Fortune 100 companies, federal
and state government organizations.
Clients:
Harris Bank, Chicago
4/2010 - 2/2011
As a business architect consultant assisted the technology group in
defining standards and templates for the business process documentation,
business decomposition, and mapping BPMN artifacts to the business
functional requirements. Created Business Process Models, Data models for
the online banking, customer information data management, customer scoring,
and customer preferences. Worked on the global initiative to enable process
integration, data consolidation, and customer data management initiatives.
McGraw Hill Company, New York, NY
11/2009 - 03/2010
For the Enterprise Architecture initiative participated in the analysis and
documentation of business drivers, strategies, principles, and policies.
Created Meta Model to integrate business strategies and business
capabilities, to develop business capabilities structure to business
competencies, components, processes, and activities. Mapped business
capabilities to the technical architectures including solution, pattern,
and technical reference model.
Created Information/Data Architecture assets including data classification,
data flow, and some ERD mapped to the business capabilities.
Participated in the MDM Enterprise Strategy definition.
Developed the technical roadmap. Created framework for analyzing vended and
open source software solutions.
Integrated current governance processes with the TOGAF 9 methodology.
Implemented Enterprise Architecture Repository using the IBM/Telelogic
System Architect 11.3
DHS (Department of Homeland Security) Washington, DC
8/2008-10/2009
As an enterprise business architect and requirements documentation
specialist involved in process modeling and architecture development for
the Transportation Security Agency of the DHS.
Consolidated existing process documentation and led transition of the
government architecture department to Business Process Modeling.
Defined business and technology strategic alignment. Created an
Information/Data Architecture strategy and mapped it to the KPIs.
Managed implementation of the TOGAF based processes for the enterprise
architecture department and alignment of the Architecture Review Board with
program and portfolio management.
For the US Coast Guard the Enterprise Architecture Repository project
participated in development of Reference Models, Inventory data collection
and upload into the repository.
Led requirements gathering process and business process modeling for the
Enterprise Architecture governance team of the US Coast Guard.
BCBSA (Blue Cross Blue Shield Association), Chicago, IL
5/2007-5/2008
Project: Blue2 Web Portal for Inter-Plans Communication Systems. The WEB
Portal is designed for the Inter-Plan communication and data exchange as a
new solution to replace existing legacy technology and to automate existing
business processes for Inter-claim communication.
Business requirements were collected and documented in addition to the
technical non-functional and compliance requirements for the new portal. I
lead team of five business analysts for the business process re-engineering
solution. This effort consisted of:
Analysis of existing business processes for Inter-claim communication
Conducted Gap analysis and provided opportunities for improvement
definition.
Created business analysis and documentation for new technical solution.
Managed a team of business analysts to ensure all needed supporting
documentation is developed and communicated to all stakeholders.
Conducted compliance analysis to ensure that HIPAA security measures and
regulations are supported by business rules and policies.
Facilitated communication with stakeholders and SME.
Led complete documentation delivery including review, providing feedback,
assigning tasks, resolving issues, documenting and managing risks.
Documentation package consisted of Business process flows, Activity
Diagrams, Use Case Models, Use Cases, Collaboration and Sequence Diagrams
for complex business processes and budget.
Created ongoing status reports to ensure full transparency between
departments and with BCBS Plans and senior leadership.
Completed projects and brought all open items to closure within estimated
dates and budget, managed transition to support of completed initiatives.
United Airlines, UAL E-Commerce, Elk Grove, IL
6/2005-3/2007
Led business analysis for Mileage Plus Simplification implementation
including vendor solution analysis and comparison, performance testing, and
facilitation of architecture and technical requirements mapping onto vendor
products and proposed solutions
Maintained issue, risk log
Managed project deliverables development to comply with corporate process
and methodology
Coordinated technical risk assessment process, waiver creation and approval
Presented status to senior management on a regular basis.
United Airlines (UAL) Travel Platform and Mileage Plus Support System
Program. Mileage Plus Simplification - a collection of projects and
enhancements that impact customer facing and internal Mileage Plus
applications.
Business Analysis Team Lead in charge of the requirements gathering and
documentation, coordination with quality assurance, and production
acceptance teams.
Program consisted of the number of projects:
. Dual login;
. My promotions;
. Mileage plus member master profile;
. Mileage plus member notifications;
. Online booking using member's promotions
Web portal technology has been chosen for the technical solution for the
overall program. Each of the projects included in the program consisted of
requirements gathering, technical implementation and delivery stages.
Duties and accomplishments included:
Facilitation and coordination of business analysis effort for all projects
included in the program;
Workload distribution and overseeing business analysis assignments,
documentation delivery for business and technical analysts;
Management of business sponsor communication as well as leadership in
integration of the effort with technology partners;
For the technical web portal solution development of the Request for
Proposal (RFP), coordination of vendor evaluation and product testing
during proof of concept, vendor contract negotiation;
Provided management of the user training planning and development.
Business analysis effort included:
Functional requirements gathering, documentation following UML standards;
Projected usage scenarios for capacity analysis and performance evaluation
along with all non functional requirements (performance, capacity,
availability, support and maintainability);
Created business models and UML diagrams to document the business
processes;
Trained team of business analysts on the requirements gathering best
practices, methods, and efficient approach;
Prepared detailed scope of requirements documentation;
Participated in the prioritization and scoping initiatives for all project
modules;
Translated the business requirements into use cases, activity diagrams, and
functional specifications to define the scope and requirements for project;
Defined and implemented best practices to analyze and develop requirements
for data, workflow, logical processes, and system interfaces;
Worked closely with key stakeholders to ensure their appropriate
participation in all product development efforts;
Provided leadership on the project team to identify and facilitate the
resolution of requirements, process, and project issues;
Assisted the Quality Assurance team in the creation of plans to test
business and functional processes during systems development and testing.
JAcademy, Deerfield, IL
10/2002-5/2005
Web e-learning portal (LMS) development for the online training and
consultancy service delivery for the government workforce development
agency in Illinois, Ohio, and Indiana.
LMS Web portal has been created to incorporate asynchronous and synchronous
training and consulting delivery via the web. The portal combines stored
material to be streamed as a computer based training and an ability to
schedule and attend live meeting with instructor or career counselor.
Led business analysis, work distribution, off shore development team, and
acceptance testing for the project.
Managed all stages of the middle school management web based solution
implementation created as a customization of the e-learning portal.
Conducted requirement sessions with users in order to gather and document
business requirements;
Identified vendors, managed vendor relations;
Used Agile Methodologies and Extreme Programming methods;
Set the agenda for the JAD sessions, controls the conduct of the JAD
sessions, and directs the efforts to ensure that the RUP is executed
correctly;
Status tracking, issue management, and consistency audits of the
requirements documents;
Created Functional Requirement Specification using UML Use Case approach
for distributed web applications;
Created Test Cases;
Designed company-wide policies and procedures;
Communicated with government agencies and controlled development and
project organization flow to ensure their compliance with rules and
regulations;
Created test plan and conducted testing on all stages of the project;
Developed "Introduction to UML" courseware materials covering Use Case
Development and Use Case Modeling for functional requirements gathering and
specification;
Defined business requirements for the marketing tools development, like
visual portal tour and others. Created the "Software Delivery
Specification" documents for each module of the system;
Atlantis Technologies, Inc., Highland Park, IL
03/2001-10/2002
As an application analyst for the small software development team of the
training and consulting company participated in several in-house
development projects:
Interactive games web-based system;
Personalization module for the shopping malls Internet application.
For the software development projects created formalized Software Delivery
Specification Document, developed Use Cases following UML methodology and
converted those into the test specifications for the test plans.
Developed Use Case Models, Activity Diagrams and published those for the
entire project team coordination.
As a JAD Facilitator sets the agenda for the JAD sessions, controls the
conduct of the JAD sessions, coordinated team member's commutations,
delivery dates, project plans, status meetings.
C.N.A. Insurance, Inc, Chicago, IL
11/1999-02/2001
As a consultant for C.N.A. insurance company participated in design,
development, testing and implementation of the "Executive Information"
System.
At the design and analysis stage of the project:
Performed technical assessment of the system's needs by gathering
requirements from both business groups and BT managers of all other company
areas.
Researched and evaluated third party web based solutions.
Created recommendations for choosing vendors web applications software
those were based on the response time, scalability, and documentation
analysis.
At the development stage of the project:
Worked with client's groups representatives on implementation of business
requirements in data model;
Used Method 1 methodology for the project documentation;
Transitioned to the Unified Process and RUP for the project artifacts
definition;
Created a user interface for all system's modules, prototyped, presented it
to users and finalized it;
As a business analyst participated on all stages of the development
process, acted as liaison between business units and development team.
Participated in project scope definition and produced SDS (software
delivery specification);
Coordinated IT and Business interactions to gain client approvals;
Developed test plans for system testing, integration testing, stress
testing and user acceptance testing stages and trained test team on the
project requirements, expectations and problem severity definition;
Developed project logical data model;
Developed maintenance procedures and business rules for implemented
project's data model.
Participated in the Change Control process specification and implementation
of the project version control with PVCS.
ALLSTATE Insurance, Northbrook, IL
05/1998 - 08/1999
Development and tested new module in Cobol II on Mainframe system to
improve rating process in accordance with implication of new rating system
for residential policy.
New module has been developed to identify any changes in transaction,
evaluate kind of changes have been made, determine proper rate control,
estimate premiums for changes, and finally calculate summary premiums for
current endorsements. This process was performed manually before.
Development involved:
Collaborate with project team, team management and Business users to
produce output consistent with overall project goals;
Conducting business requirements gathering and work flow analysis;
Capturing and analyzing mainframe data for use in distributed environment;
Data modeling using ERWIN tools;
Creating of test cases;
Heavy client interaction, business development support, and presentations;
Used METHOD 1/Light for project templates and documentation.
Active Computer Solutions, Wheeling, IL
02/1996-04/1998
Project for a major utility company involving Bad Debt Account Receivable
system. This system was designed to separate bad debt customers from the
company's main system in order to apply special processing procedures:
Data migration from mainframe 3270 to ORACLE environment;
Normalization data to reduce data redundancy;
Entity relationship diagram design using Erwin;
Oracle schemes and indexes development using DDL;
Oracle tables load using SQL*Loader utility;
Development of stored procedures and packages, database triggers to enforce
business rules, using PL/SQL, SQL and SQL*Plus.
EDUCATION
Kiev Civil Engineering University, USSR
BS Civil Engineering, 1980
PROFESSIONAL TRAINING
Mainframe development by Professional training B.I.R., Chicago, IL, 1991
Introduction to UNIX System Administration and Shell scripting, 1992
Introduction to Object Oriented Development and Client Server Architecture,
Atlantis Technologies, Inc. 1995
RDBMS Course: beginning and advanced topics of DB2 relational database,
syntax and structure SQL statements, QMF and SPUFI. ORACLE, PL/SQL,
SQL*Loader,
RUP / UML - JAcademy, Corp 2003 - Course Developer:
Contact this candidate