**** * *********** ** #**** (m) 602-***-****

David Annis Phoenix, AZ 85022 (e) abhm7s@r.postjobfree.com

Summary Overview:

Over 22 years of executive, managerial, technical, and leadership experience with significant

experience in all aspects of Information Technology

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1550 E Thunderbird Rd #2096 (m) 602-***-****

David Annis Phoenix, AZ 85022 (e) abhm7s@r.postjobfree.com

Core Competencies Include:

Building effective Technology Teams Technical Competency in Architecting, Designing,

Implementing & Managing

Creating IT Strategy & Vision

Enterprise Applications (Financial, ERP, CRM,

Organizational Agility & Partnership Content / Document Management,

Collaborative, LMS, EGB, etc.)

Leading Teams of up to 178 Personnel

Application Integration (Web, Services Oriented

Implementing “Lean” Processes within IT greatly Architecture, Client / Server, Legacy /

increasing productivity, time to market & business Mainframe)

alignment

Business Intelligence & Databases

Technical Project Management of Enterprise Wide

Project Network Infrastructure & Engineering

Mentoring & Staff Development Data Center Operations

Vendor & Contract Negotiation Customer Support

Financial Accounting, Compliance & Budgetary Desktop Support

Management

International Management & Business Experience in

Asia & Europe

2007–Mar

Universal Technical Institute Phoenix, AZ

2011

Experience

Interim CIO/SVP of IT (11 mo) & VP of Software Development

Universal Technical Institute (NYSE: UTI) is the leading provider of technical training for the automotive, diesel,

motorcycle, marine, and collision repair industries, with 11 campuses nationwide, 20,000 students, and $440m in revenue.

Acting SVP of IT (Dec 2008 and Jun 2010-March 2011)

Managed a department of 86 FTE’s, plus contractors with matrix responsibility for 35 FTE’s providing campus

technology support

Managed a budget of over $28 million

Transformed UTI’s Software Development Department by implementing a modern Lean / Agile Methodology known

as Scrum. Key successes:

Increased Software Releases from every six weeks to every two weeks, allowing the business to take advantage

of new features and enhancements faster.

Eliminated significant waste in the process

25% more productive than average.

50% faster time to market than average.

Achieved a 93% Great Places to Work score within the Software Development Department.

Major Business Projects and Initiatives

Successfully implemented PeopleSoft Financials and Hyperion with only a month delay from our original target

Oversaw an offshore development team in Brazil and Argentina

Successfully moved our data center to I/O’s Co-Lo facility with no loss of core systems

Implemented an Operational Dashboard and Enterprise Data Warehouse

Negotiated an enterprise license with Business Objects for Business Intelligence capabilities.

Implemented a new Learning Management System and Electronic Grade Book for our new blended curriculum

Successfully went live on-time with our new DFW Campus

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1550 E Thunderbird Rd #2096 (m) 602-***-****

David Annis Phoenix, AZ 85022 (e) abhm7s@r.postjobfree.com

Dramatically enhanced our custom Student Information Management System, achieving 99.9% uptime

Improved Processes and Tools

Implemented Rally Software to track all of our Agile projects, requirements, acceptance criteria, tasks, team

capacity, defects, test plans, test results, and key performance metrics.

Implemented a standard Change Control Management process using Jira to track all production changes.

Implemented a Source Code Control system for our .Net and report development code, using Microsoft TFS.

Implemented SCOM and DynaTrace for real-time application performance monitoring

Implemented a Release Management Meeting to review any possible risks and mitigation strategies

2006-2007 Helm Software Phoenix, AZ

Experience

Chief Financial Officer, Chief Information Officer & VP of Software Engineering

Helm Software provides software as a service (SaaS) in a hosted or “On-Demand” model to manufacturers and

brokers within the Away From Home Foodservice Industry. Helm’s products allow Foodservice manufacturers, like

Campbell’s, Hormel, Starbucks, etc. to manage their overall Contract and Trade Spend, create and manage Sales

Objectives, and provide for automatic Claims Validation, Reconciliation and Payment.

Technologies: Apache, Tomcat, J2EE, Ajax, Struts, Ruby, Web Services SOA, Oracle 9i / 10g, Oracle 10g RAC,

Eclipse, Subversion (SCCS), Rally (Agile), Hyperic (network monitoring), NetSuite, Foodservice Navigator

Managed: Architect, Developers, Network Admin, Oracle DBA, QA Engineers, and Financial Systems Analyst.

Finance and Accounting

Implemented NetSuite for our core financial and accounting system.

Combined the accounting books of a subsidiary and Helm Software into one general ledger.

Negotiated over $2 m in Angel funding, for a total of over $12m in Angel financing.

IT Operations and Production Systems

Managed and successfully completed an external Type II SAS-70 Audit for SOX compliance

Implemented a new On-Line Customer Support (Service Desk) and tracking system

Implemented Hyperic for system monitoring and auto-recovery

Exceeded Customer uptime SLA’s of 99.95%

Software Engineering (Development and QA)

Planned the Product Release Schedule, Development Iterations

Redesigned Reporting Module, Database Structure, and conversion to a Web Services / SOA Architecture.

Implemented a SCRUM (Agile) software development methodology

2006 ProNet Solutions Phoenix, AZ

Director Managed IT Services

ProNet Solutions is an outsourcing provider that provides managed IT services to the community banking sector.

ProNet proactively monitors, manages and supports the core IT infrastructure for over 70 Community Banks,

supporting over 4,200 end-users.

Technologies: Microsoft O/S, MS .NET SOA, MS IIS, Solarwinds (network monitoring), MS SQL Server, SAN /

NAS, SQL, Cluster / High Availability, Fiserv / Banking Applications, Router / Switches, MS Exchange

Managed: Team Managers, Network Architects, Network & Systems Engineers, Tier-1 SPOC Technicians, Tier-2

SPOC System Engineers, Vendor Relations & Procurement

Methodologies: ITIL (Operations & Service Support)

Managed all aspects of the Managed Services Department, which made up the core operations of the company

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1550 E Thunderbird Rd #2096 (m) 602-***-****

David Annis Phoenix, AZ 85022 (e) abhm7s@r.postjobfree.com

including: Single Point of Contact – Call Center, Emergency Response Team, Field Engineering – Regional

Teams, Architecture Configuration & Enterprise Standards, and Moves Adds & Changes – Vendor Relations.

Supervised a department of 54 employees with six managers/supervisors and field offices in Chicago and

Sacramento

Managed an annual budget of $5.7 million for the department

2005-2006 PF Chang’s China Bistro Scottsdale, AZ

Sr. Technical Project Manager (Contractor)

PF Chang’s is publicly traded and operates over 200 full and limited service restaurants throughout the US. It is

recognized as the category leader within the Chinese and Asian restaurant industry. PF Chang’s has over 28,000

employees and in 2005 revenues were $809 M.

Technologies: Microsoft O/S, MS .NET SOA, MS IIS, JBoss, MS SQL Server, MS Dynamics, FileNet, Soluziona

Managed Pay, RightFax, OCR, J2EE, SQL, BizTalk, MS SQL Reporting Services, Workflow Engine, EDI / XML

Managed all aspects of the implementation of a major new Enterprise Invoice Processing system for 200

Restaurants, A/P, and Restaurant Accounting functions; using Soluziona’s ManagedPay, FileNet, DataCap (OCR),

and RightFax

Served as a Technology Advisor and Enterprise Architect on other projects including, a Fixed Assets System, an

Enterprise Reporting System, an Enterprise Portal, and a Retail Sales Tax Reporting System

Researched and analyzed current Financial System (MS Dynamics) deployment, integration points, existing

master data, defined and implemented both technical and business process improvements, and acted as SA.

2000-2004 CA (Computer Associates) Scottsdale, AZ

World-Wide Director, Pre-Sales & Delivery Services for Information Management and

Storage Practices

CA is one of the world’s largest publicly traded software companies (Fortune 547). CA offers a wide variety of

enterprise software such as business intelligence / information management, storage, security, and network

management applications. CA has over 15,000 employees and in 2005 revenues were $3.5 B.

Managed: Area Directors, Project Managers, Architects, Consulting Engineers, Business Analyst, and Trainers

Developed and implemented methodologies, best practices, and acted as the PMO for the World-Wide Practice

Served as one of four Principal Architects for the global practice

Increased North American CleverPath (Information Management) Service Bookings by 250% to $7.5 M

Managed a world-wide matrix organization with 10 core team members and dotted line responsibility for 12 Area

Practice Directors and 153 Practice Consultants (both Technical Pre-Sales & Delivery Services)

Participated on multiple cross-functional Product Steering Committees defining product strategy, product

requirements and prioritization, technical architecture & design, and market positioning

In conjunction with SyskoPlan, developed a SAP Integration Services product offering for CleverPath

Served as the Global Product Manager for CA’s web based Portal and Dashboard Technologies

1998-2000 Info-Image Phoenix, AZ

Director, Solution Architecture & Pre-Sales

Info-Image was a mid-tier software and consulting services company with nine offices and over 250 employees in the

US. Info-Image was a leading provider of enterprise collaborative and document management solutions, and one of

the first software vendors to develop and market an Enterprise Portal product.

Supervised a team of seven Solution Architects

Identified new business opportunities, analyzed Customer’s business requirements, developed solution

architecture and design, proposed recommended solution, and assisted in negotiating and closing deals

Created an implemented new software application development methodologies, best practices and standards

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1550 E Thunderbird Rd #2096 (m) 602-***-****

David Annis Phoenix, AZ 85022 (e) abhm7s@r.postjobfree.com

Participated in the Executive Steering Committee that oversaw the development, strategy, requirements,

prioritization, sales positioning and marketing of Info-Image’s Freedom Decision Portal software product

1996-1998 IBSI Singapore Pte Ltd Singapore

VP Asia Pacific Operations & General Manager

IBSI Singapore was a small software and consulting services company, and a wholly owned subsidiary of US based

IBSI, which had over 100 employees and provided collaborative, document management, and imaging solutions.

Managed: Developers, Network Administrator, Sales Account Managers, Office Manager, & Support Staff

Transformed an operation that had losses of over $1 million annually in 1996 into a profitable operation within five

months, by quickly analyzing the regional market, creating a bundled Quality Management System & Document

Imaging solution offering for ISO-9000 manufacturers, shipping companies & other companies

Supervised a staff of 15 personnel in two facilities (Singapore and Jakarta, Indonesia)

Established and managed an annual budget of over $ 2 million

Additional Experience

Information Technology Manager, Inter-Tel

Information Technology Manager, Avalon Software

Military Postal Officer & Acting Commander, 40th Postal Company, US Army – Germany

Assistant Personnel Officer, 5261st US Army Hospital (MASH)

M.B.A. University of Phoenix Phoenix, AZ

B.S. in Management Arizona State University Tempe, AZ

Education

A.A., major in Computer Systems Eng

New Mexico Military Institute Roswell, NM

Class Valedictorian

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