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Engineer Service

Location:
Mckinney, TX, 75070
Posted:
May 06, 2011

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Resume:

**** ********** ** ***** 972-***-****

McKinney, TX 75070 E-mail

abhjux@r.postjobfree.com

Mike VanStory

Objective To obtain a PACS Technical Implementation

Specialist position with to provide excellent

service and dedication to customers.

Summary of Worked in both PACS Engineering and Service roles

qualifications for last 10 years.

Earned multiple awards for excellence in service,

and routinely recognized by customers for service

excellence.

Administered, engineered, installed, and managed

PACS and RIS products on a daily basis for the last

6 years.

Trained PACS administrators, technologists, and

doctors to use GE Centricity PACS, Kodak PACS, and

Fuji Synapse PACS.

Professional 2004 - 2011 GE Healthcare Dallas, TX

experience PACS / RIS Imaging Field Service Engineer

Customer facing, first point of contact for

Radiology and Cardiology imaging projects and

service for Baylor University, HCA, and Tenet

Healthcare.

Build and maintain large Enterprise-level GE

Centricity PACS using HP and Dell servers, and

EMC Clariion and Centera storage products for

short-term and long-term archives.

Configuration of Quovadx Cloverleaf Interface

engine.

Train customers on product usage and

administration.

Daily configuration, administration, monitoring and

service of HP/ DELL/ and SUN Solaris Servers

running on Windows and Linux operating systems.

Service GE's PACS accounts both on-site and

remotely.

Assist hospitals to comply with HIPAA regulations.

Sybase SQL and Microsoft SQL administration.

Carry out major system upgrades and field

modification instructions to maintain patient

safety.

Maintenance and compliance of FDA regulations for

software updates.

2001 - 2004 Eastman Kodak Health Imaging Dallas, TX

DirectView PACS Service Engineer / PACS Field

Engineer

Commercialized and planned serviceability of web

based radiology products following Kodak's "phases

and gates" philosophy.

Serviced Kodak's PACS accounts both on-site and

remotely.

Developed service documentation and distributed

service bulletins.

Implemented new PACS systems for various U.S. based

customers such as University of Florida, Notre

Dame University, Long Beach Memorial, and Holy

Cross Hospital in Ft Lauderdale Florida.

Planned and delivered PACS service training to

Kodak service employees.

Planned and carried out pilot projects for new

software releases with business defined "show

sites."

Supported Kodak and Fuji CR's as well Kodak Dryview

Printers for multi-vendor technical issues.

Supported severity 1 problems for a worldwide

audience

1998 - 2001 Premier Retail Networks

San Francisco, CA

Network / Systems / R&D Engineer

Created an in-store advertising platform based on

proprietary software and the redhat linux operating

system for Wal-Mart.

Developed a method of updating digital content to

over 2000 U.S. Wal-Mart stores using multicast

satellite delivery.

Managed an Oracle 8i multimedia content database.

Trained helpdesk specialists on the intricacies of

the in-store technical environment.

Technical pre-sales in-store advertising specialist

for U.S. based retailers.

Created and collaborated with other engineering

team members to develop new and creative,

interactive advertising concepts.

Education 2000 University of California, Davis Davis, CA

Bachelor of Arts - Political Science

Education and DICOM/ HL7 training from Otech at Kodak's Plano, TX

Training office

Formal PACS training at Kodak's headquarters in

Rochester, NY

Formal Fuji PACS training from Fuji Medical

Formal PACS training at General Electric's

Healthcare Institute in Waukesha, Wisconsin

Dale Carnegie Leadership Training

Microsoft, Sun Solaris, and Red Hat Linux

Operating System training

LAN/WAN network troubleshooting, EMC RAID, and

Veritas Clustering

Sybase SQL training



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