ANN BOEHM

*** ******* ****** ( Danville, CA *****

Cellular: 925-***-****

E-mail: abhj2f@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

1. Excellent Leadership skills in managing Project Management, Operations,

and IT/Engineering departments

2. Over 8 years experience managing technical and non-technical staff

3. Strategic thinker with strong analytical skills

4. Experience in developing and implementing business process improvements,

metrics, and controls

5. Experience in developing and monitoring Key Performance Indicators (KPI)

6. Extensive technical experience in Payroll, HR, Tax, Finance, and

Staffing systems

1. Extensive project management experience in Operations, Payroll/HR, IT,

Engineering, Sales, Compliance, and M&A projects

2. Experience in establishing standards, policies, and operational level

agreements that focus on providing superior service to customers,

internal and external

1. Good organizational and interpersonal skills including teamwork,

facilitation, negotiation, leadership and people management

2. Excellent written and verbal communication skills

EMPLOYMENT HISTORY

Perquest, Dublin, CA May, 2007 - Jan, 2011

Corporate Project Management (Director Level)

Created a project office; reporting to the Chief Operations Officer of

Perquest, a startup workforce solutions company. Accomplishments include:

. Established cross-functional executive level relationships ensuring

alignment in overall company/project strategic direction

. Established project management methods, tools, and procedures, including

change management and risk management processes

. Established and maintained an Executive Project Portfolio reflecting

project performance

. Coached new project managers on procedures.

. Successfully managed corporate projects that yielded high revenue gains

or expense savings.

. Established SAS70 Controls and managed the company's first audit process.

. Successfully managed projects that directly drive company growth (Mergers

and Acquisitions, establishment of an Inside Sales organization)

. Established call center procedures and standards

. Established performance measurements for Operations, including Continuous

Process Improvement Indicators that establish trends for analysis and

process improvement opportunities

Kaiser Permanente, Oakland/Pleasanton, CA June, 2004 - April, 2007

Director of Operations - Chief of Staff

Held two positions as Chief of Staff to VPs of Kaiser Permanente's

Information Technology organization. The first position was for a VP of

Enterprise Application Services (application, infrastructure, testing

departments), a 1200 employee organization. The second position was for a

VP of IT Portfolio Management, a 600 employee organization. As Chief of

Staff, I managed Senior Leadership Team meetings, communications, and

organizational strategies. Additional accomplishments as Chief of Staff

include:

. Worked with executives to establish organizational strategies and

monitored organizational performance

. Developed and executed Executive Communication Plans

. Developed Staffing Plans for the organization

. Developed and delivered compliance and organizational processes to the

organization

. Established management reporting/metrics

In addition to being Chief of Staff, I also managed a Shared Services

Department within each organization. My direct reports include Managers,

Project Coordinators, and Business Consultants. The department I managed

led organizational initiatives and provided staff services to the

organization. The services provided include embarking/disembarking

employees/contractors, establishing management reporting, monitoring

compliance issues, leading the Change Management Board, etc. Additional

accomplishments include:

. Re-engineered processes for optimal efficiency (i.e., reduced a 3-week

process down to a 3-day process)

. Established team performance reporting

* Defined and managed fiscal budget for my department

. Managed succession planning and career development paths

Manager, Shared Initiatives & Management Reporting

Managed staff of 17 people (3 direct, 14 indirect, Managers, Project Mgrs,

& Business Consultants) in a newly formed organization within Kaiser

Permanente Information Technology (KPIT). Accomplishments include:

* Established Project Office processes and procedures

* Implemented Development Life Cycle Methodology in managing all projects

* Managed Senior/Lead Project Managers in successfully driving their

projects - provided guidance, structure, and best practices in managing

projects

* Provided support/consultation on organization processes and tools

* Provided leadership, consultation, and facilitation on initiatives

managed by my team

* Defined and managed fiscal budgets

* Managed succession planning and career development paths

ADP/ProBusiness Services, Inc., Pleasanton, CA Sept, 2001 - June, 2004

Senior Project Manager

Managed several corporate initiatives and client implementations for

ADP/ProBusiness; a payroll/HR service company.

* Lead teams of Business and System Analysts in client implementation

projects. Oversaw the specifications, development, and testing of client

interfaces, reports, General Ledger, and Paid Time Off (PTO) modules.

* Managed a number of corporate projects that resulted in high revenue

gains or expense savings. This included the introduction of a new

shipping and billing service, closure of our Georgia facility, and

closure of our Southern California facility. Effectively managed large

cross-functional teams to achieve project goals on time and within

budget.

* Managed a corporate cross-functional team in the development of a new

product offering - Payroll Cards. The project team consisted of 12

individuals from Finance, Sales, Development, Marketing, Implementation,

Account Management, and Client Training. Established a Client Launch

Kit that provided clients with a thoroughly comprehensive tool kit of

everything they need to have a successful implementation. Developed and

trained ProBusiness employees on newly established Payroll Card

processes. Provided a weekly project executive summary to the General

Managers.

* Managed a team of senior managers in the development of a flexible

staffing model for division designed to anticipate headcount requirements

based on variable business needs which enhanced the management team's

ability to predict staffing overages and shortfalls.

* Developed new client implementation processes designed to add quality

assurance measures and to eliminate rework. Established walkthrough

procedures, change control, and step-by-step process flows. Trained

ProBusiness staff on the new methodology.

* Managed a corporate initiative to consolidate configuration tasks

achieved by various organizations into one unit through realization of

efficiency gains, automation, and a reduction in staff.

SBC/Pacific Bell, San Ramon, CA Feb, 1981 - Aug, 2001

Technical Manager

Managed the Interface and Conversion team (direct reports - technical staff

of 8 people) for a company of 200,000-employees.

* Lead the Interface and Conversion team in the design and development of a

new Staffing system to be utilized by all of SBC companies. This system

was designed for employees and external applicants to view and submit for

job requisitions. It also would provide SBC recruiters with a means of

advertising job openings in a variety of sources and tracking all

submissions.

* Used the latest technology in the development of the Staffing system

* Worked with a variety of vendors that interface with the Staffing system

* Defined and managed fiscal budgets

* Managed succession planning and career development paths

Held numerous technical positions from Systems Analyst to Senior Technical

Architect (Payroll, HR, Pension, Finance, and Operational systems)

* Experience with the following programming languages: Cobol, Java, HTML,

C+, SAP ABAP

Senior Technical Architect, HR Systems

* Served on the Project Team of the world's largest implementation of

the SAP Human Resources/Payroll module as an IT Payroll

Professional.

* Designed and wrote over 30 applications, using SAP ABAP/4

programming language, in support of the Payroll Module.

* Worked with a variety of vendors that interface with the Payroll

system, i.e., ProBusiness (Taxes - daily, quarterly and annual W2/W2-

C), Chase Manhattan Bank (Direct Deposit), United Way (Charitable

contributions), AmeriCorp (Relocation), Savings Bond vendor, and

government agencies.

* Worked with the associated vendors in defining import/export

specifications.

* Mentored junior analysts on SAP programming. Managed and assigned

work to advance their skills.

Systems Analyst, Finance and Operations Systems

* Maintained COBOL applications running under Unisys MCP and IBM MVS

Operating System.

* Member of technical team converting applications to PROGENI 4GL and

DMSII database system.

* Wrote and maintained PL/1 file management utility applications.

* Designed and wrote quality assurance standards and procedures.

System Analyst, Pension HR Systems

* Maintained COBOL applications supporting Dental, Group Life

Insurance, and Actuarial systems.

* Lead project team of 10 in developing a new data collection

interface for applications supporting Dental Management System.

Coordinated all technical aspects of outsourcing data collection

function to EDS.

* Employee Benefits subject matter expert for requirements definition

and interface implementation in project to purchase Human Resources

System from PeopleSoft.

Supervisor, Division Associate, Staff Associate

* Held a variety of administrative positions, including supervision of a

non-management staff

EDUCATION

UNIVERSITY OF SAN FRANCISCO (USF)

Bachelor of Science (Graduate of Honors)

Major in Information Systems Management, Minor in Telecommunications

Formal Project Management Training (program completed with AT&T)

Formal Process Improvement Training - Breakthrough Redesign Methodology

(program completed with ADP)

Contact this candidate