Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Des Plaines, IL
Posted:
January 13, 2015

Contact this candidate

Resume:

Yury Bangiev

*** ****** **. ********** **, *****

abhhrj@r.postjobfree.com

C: 224-***-**** H: 847-***-****

OBJECTIVE

Seeking a plant/department manager/supervisor position of production or

repair within an established company where I can apply my knowledge of

electronic units, circuit board level repairs, and effective management

skills to improve efficiency and cost of production.

PROFESSIONAL EXPERIENCE

ICAR Team (Formerly Precision Zone, Inc.)

Wheeling, IL

Repair Department Manager October,

2011 - November, 2014

. Conducted testing and repair of VM3 Yaskawa Spindle drives, FR-SF, FR-SE,

FR-SX Mitsubishi spindle drives, and monitors and power supplies from CNC

control machinery

. Coordinated repair schedules with customer service department

. Maintained inventory integrity of parts and equipment to ensure accuracy

and quality in repair

. Trained employees and conducted annual reviews of employees to ensure

excellent performance and quality control

. Held weekly meetings with employees to discuss repair method innovations,

department growth, employee progress, and general company housekeeping

. Generated test/repair reports to document progress, parts usage, and

operational testing

. Communicated with the Quality Control Department to resolve and

coordinate customer repair requests, often traveling on site to perform

and ensure repairs have been completed

QuickSet a MOOG Company

Northbrook, IL Manager of Test/Repair and Assembly Departments

January, 2005 - October, 2011

. Specialized in pan-and-tilt rotators and dual camera systems assembly

and repairs

. Coordinated across various departments to schedule repair orders,

maintained inventory and hardware, and maximized product flow through

assembly line and production cycles

. Adhered to strict government standards for quality and on-time

delivery of product orders for multiple government projects (Genesis

Program, Coast Guard and Port Authority Programs, all New York city

airport camera security systems, military dual-imaging systems for

MRAP vehicles)

. Created and implemented new workstation layouts with necessary

equipment and parts to maximize production while maintaining quality

standards

. Ensured high quality of work and on-time delivery of assembled units

and camera systems to customers

. Maintained assembly line flow by adhering to employee assembly

standards and continually developing workstation improvements

. Provided support to customers over the phone, as well as traveled

nationwide to perform on-site repairs when necessary

. Completed calibration of all measurement equipment, recorded

calibration data using Gauge software, and scheduled equipment repairs

with calibration companies when necessary

QuickSet International Inc.

Northbrook, IL

Test and Repair Technician

January, 2003 - January, 2005

. Specialized in testing, repairing, and quality control of pan-and-tilt

rotators and camera systems

. Generated test reports to summarize product specification

. Worked closely with engineering department in building prototype

units, produced BOM reports, and followed specifications

Yaskawa Electric America Buffalo

Grove, IL

Supervisor of Assembly Lines and Testing Area September,

2000 - January, 2003

. Supervised assembly line and testing area personnel including

assemblers and technicians

. Worked closely with the engineering department in building prototype

units and produced BOM reports

. Assembled and repaired Induction drives (G5, P5, and MT2 spindle

drives)

. Created assembly manuals with step-by-step procedures of G5, P5, E7,

F7 Adjustable Frequency drives

. Maintained workflow of each assembly station in order to maximize

production and quality on assembly lines

. Implemented Kaizen and 5S methodology to promote quality and

efficiency of production

Yaskawa Electric America Buffalo

Grove, IL

Repair Technician July, 1998 -

September, 2000

. Repaired Induction drives (G5, P5, and MT2 spindle drives)

. Implemented Kaizen method to promote quality of repair

. Developed new testing methods and test fixtures to improve repair

quality

Yaskawa Electric America Buffalo

Grove, IL

Assembly Line Group Leader March, 1996 -

June, 1998

. Assembled Induction drives (G5 and P5)

. Implemented Kaizen method to promote quality and efficiency of

production line flow

. Trained new hires in assembly methods and production methodology

AWARDS AND RECOGNITIONS

. President's Award: QuickSet International Inc.

September 29, 2006

In Recognition of Outstanding Effort and Contribution - Integration &

Installation of the Genesis Program

. President's Award: QuickSet International Inc.

June 30, 2006

In Recognition of Outstanding Effort and Contribution - Coast Guard

Program

. Production Department Manager Award: Yaskawa Electric America

May 17, 2002

In Recognition of Outstanding Effort to complete manuals, assembly line

and work station setup for F7, E7 Adjustable Frequency drives

CERTIFICATES AND TRAINING

. Yaskawa Electric America Certificate of Completion - Hand Soldering

January 15, 1998

. AHAM-NARDA Refrigerant Recovery Certification June

5, 1997

. HVAC Technician Certification May 20,

1997

Chicago Professional Training Center

EDUCATION

Bachelor of Science in Electronics and Manufacture Engineering

June, 1985

Electronics and Energy Institute in Tashkent, Uzbekistan, USSR



Contact this candidate