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Customer Service Data Entry

Location:
Lutz, FL, 33558
Posted:
May 23, 2011

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Resume:

Donna J Alderman

**** ****** **., ****, ** ****8

Home/Cell Phone 813-***-****

abhgxt@r.postjobfree.com

EMPLOYMENT HISTORY

*/**- */******** ************ Staffing

Tampa, FL

. Contract Assignment with Bank of America

. Mortgage dept Data Entry

. Prepare loan packages, open FedEx/UPS deliveries, merge documents in

Warehouse or Collateral folders.

. Assign loan numbers and label them too correct folder for processing

3/10-7/10 Unemployed

7/05-3/10 GunnAllen Financial

Tampa, FL

Communications Supervisor Assistant

. Receptionist -Multi-line Cisco System

. Responsible for Company Store: Taking inventory, mailing out orders,

charging brokers white sheets.

. Update corporate phone list and Department list.

. Approve and Order Office Supplies

. Set up calendar appointments for Supervisor

. Set up new department hire desks with supplies.

. Received outstanding customer service award 2009.

9/04-7/05 KFORCE Professional Staffing Tampa, FL

Temp Assignments

. Answer all calls for a dept of 32 employees and transfer accordingly.

. Check documents to be recorded before sending to clerks' office

. Created new hire paperwork

. Mortgage Loan Documenter with Sunbelt title

. Process all new hire paperwork to proper folder in system

. Pull and mail disbursement checks as indicated by HUD

. Pull documents to be recorded from loan packages

3/03-8/04 Linsky and Reiber Tampa, FL

Receptionist

. Answer and direct all incoming calls on a twelve-line system.

. Prepare daily deposit.

. Prepare marketing packages.

. Handle all incoming and out going mail.

2/01-2/03 Blue Haven Pools Tampa, FL

Office Assistant

. Process & code invoices for payment

. In charge of petty cash checks

. Customer Payments

. Data entry of all Invoices.

. Created check request in MS word

. Petty cash spreadsheets in excel.

. Trained management on Computer.

9/00-1/01 Custom Staffing Temp. Service

Tampa, FL

Temp Assignment with W.H. Reynolds

. A/R Clerk

. Process payments to clients' accounts,

. Light Collections

. Setting up payment arrangements with clients.

. Checking credit, before setting up new accounts.

. Processing the bank deposit.

01/99-6/00 Increte Systems Tampa, FL

Receptionist

. Answer 30 in-coming line switchboard

. Entering leads from trade shows 1600 average monthly

. Keeping track of salesman's calls and their customers

. Order entry

. Microsoft Word and Microsoft Excel

. Help organize seminars for clients visiting and learning about

company.

3/96-8/98 Jerry Ulm Dodge Tampa, FL

AP/AR Clerk

. Accounts Payable, Accounts Receivable, data entry,

. Switchboard,

. Customer relations, inventory, ordering office Supplies

. Posting checks to various accounts, bank deposits, and assisting

office manager when needed.

3/85-10/95 Dollar Rent-A-Car Tampa, FL

A/R Clerk

. Accounts receivables

. Daily bank deposits

. Balancing general ledger.

. Posting payments to accounts.

o Journal entries

o Processing time cards for the payroll department.

o Light collections.

SKILLS

10 Key by touch multi-line switchboard, Cisco phone system, Word, Excel.

EDUCATION

Chamberlain High School Tampa, FL - High School Diploma 1981

Medical Educational Center Tampa, FL - Medical Secretary Diploma 1984



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