JAMES R. DOTSON

**** **** *** *

Seattle, WA ****9

206-***-****

abhfr3@r.postjobfree.com

EDUCATION:

East Tennessee State University, Johnson City, Tennessee

Bachelor of Science, Information Science in December 2000

EXPERIENCE:

Neighborcare Health, Seattle, Washington

System Administrator January 2005 to present

. Managed numerous projects impacting entire organization including but

not limited to:

o Installation and configuration of SharePoint 2003 and 2007

o Renamed organization's domain name

o Update and configuration of Exchange Server 2007 and

integration with Websense Email Filter

o Installation and configuration of two instances of SQL Server

2005

o Organization of wide upgrade of MS Office 2003 and 2007

o Implementations of DFS file sharing to retire roaming profile

storage server

o Configuration of ISA 2004 firewall and web proxy and

integration with Websense Web Filter

o Installation, configuration and maintenance of Blackberry

server

o Implementation and maintenance of Windows Update Server

Service for organization

o Change and maintain outside DNS, MX and pointer records

o Configuration of one-way, Site-to-site PPTP VPN from ISA

server to remote clinic using different ISP

o Installed and configured Cisco ASA 5510 firewall and VPN

solution

o Designed and installed numerous HyperV virtual servers with

iSCSI multidisc array backend and site-to-site volume

replication

o Maintain WAN and LAN's using various models of Cisco routers

over DS1 and DS3 T1 lines as well as Q-MOE (Qwest Metro

Optical Ethernet)

. Researched solutions for, arranged purchase of, installed, and

deployed new hardware and software including numerous Windows Server

2003 and 2008, Windows XP, Vista and 7, also Wyse Thin-client devices.

. Responsible for design, implementation and management of company

intranet using SharePoint 2007 and InfoPath 2007 development.

. Created and maintained recurring backups of system data, shared

folders and files mainly using Symantec BackupExec 10 -12, Acronis

Backup and Recovery 10, and using SQL database backups.

. Wrote numerous VB scripts to automate routine administrative server

activities such as creating profile folders/shares and daily update to

Active Directory information extracted from HR software.

. Worked closely with outside vendors/companies with purchasing and tech

support.

. Provided troubleshooting via phone, email, in-system notifications and

on-site.

. Trained users on an individual basis with various software

applications.

. Created and maintained user accounts, groups, security settings and

various levels of resource and public file access.

. Supported and assisted admin departments with various specialist

projects and report generation from accounting and human resources

software using Crystal Reports and SQL 2000 & 2005.

Pike Market Medical Clinic, Seattle, Washington

Finance Assistant February 2004 to January

2005

. Network systems support for the clinic: routine backup of server

data, network computer maintenance, and Dell account management.

. Created and implemented employee computer usage policies.

. Coordinated and maintained all employees' benefits (medical, dental,

vision, flexible spending account, retirement, vacation and sick

leave).

. Collected and processed all time sheets.

. Distributed paychecks and generated payroll reports.

. Paid and processed all incoming invoices and reimbursements.

. Some preparation of bank deposits. Maintained cash receipts journal.

Pike Market Medical Clinic, Seattle, Washington

Medical Records Custodian October 2002 to February

2004

. Retrieved and stored medical charts in a timely and efficient manner.

. Identification of and responsibility for chart contents.

. Displayed knowledge and application of medical reports.

. Corresponded on routine basis with other medical and law offices for

exchange of records.

. Total understanding and application of HIPAA regulations and

guidelines.

Wellmont Health System, Bristol, Tennessee

Radiology Clerk February 2001 to June 2002

. Distributed and managed patient radiology files and films, both

physical and digital.

. Independently managed entire office on third shift alone.

. Reported conclusive details of shift to supervisor each day.

. Displayed extensive knowledge and use of Impax digital X-ray system.

Screen Acres Garment Printers, Kingsport, Tennessee

Graphic Designer 1994 to 2001

. Individually designed and computer generated numerous graphics for

garment printing.

. Worked closely with customers and sales representatives in person and

by telephone.

East Tennessee State University, Johnson City, Tennessee

Software Maintenance-Software Engineering Class December 1998 - March

1999

. Gathered requirements from customer.

. Used Visual Basic & Microsoft Access to change user

interface.

. Rewrote many SQL queries to accommodate and populate UI.

. Supervised the testing team.

. Worked in teams through out the software development and

life cycle process.

TECHNOLOGY SKILLS:

Software:

. Windows Server 2008 & 2003, HyperV, MS Exchange 2007 & 2003, Terminal

Services & Citrix environment, Internet Information Services, MS

SharePoint Server 2007 & 2003, MS SQL Server 2005, MS Office 2007 &

2003, MS Visual Studio, Symantec BackupExec, Crystal Reports,

Blackberry Enterprise Server, NextGen, ADP Payroll, MIP Accounting,

Abra Suite, RazorsEdge, Unix, Corel Draw, Adobe Photoshop

Scripting:

. MS Powershell, SQL, Visual Basic, BAT files, LDAP

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