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Customer Service Medical Assistant

Location:
West Linn, OR, 97068
Posted:
May 26, 2011

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Resume:

Angela Bonin

**** **** ***. # **

West Linn, OR *7068

503-***-****

abhf1t@r.postjobfree.com

Objective - Medical Assistant, Employment

EDUCATION

Portland, Community College, Portland, OR

. Certificate, Medical Assisting

6/2011

. AAMA Certification (expected)

8/2011

. Associate of Science (expected)

12/2011

. CPR & First Aid For the Professional Rescuer, American Red Cross

1/2011

. Bloodborne & Airborne Pathogens, National Safety Council

1/2011

Other Relevant Courses - Computers in business; Business Communications; MS

Word & Excel

MEDICAL ASSISTING SKILLS AND COMPETENCIES

Developed the following skills:

Clinical: Vital signs, MLT skills (urinalysis, phlebotomy & injections),

EKG, Electronic Patient Records.

Communication: Write business correspondence, solicit and provide

information verbally in person/phone.

Computer: Basic word processing approx. 65 WPM, online research, email and

data entry/retrieval.

Teamwork: Participated in multiple projects in team environment.

Externship: My directed practice site is at the VA Medical Center in

Hillsboro, with a total of 192 hours.

WORK EXPERIENCE

Customer Service/Cashier, Morrow's Flowers, West Linn, OR

1991-2011

. Assisted customers in selecting appropriate gifts and arrangements by

listening to their needs, concerns and making suggestions. Used

discretion when suggesting items with respect to their finances,

culture and desires.

. Collected payments, handled cash and credit cards. Balanced the till

and prepared bank deposits.

. Rotate inventory, clean up shop/counter and public areas daily.

. Worked with disgruntled customers, determined if management needed to

be consulted and sought resolution in a timely fashion.

. Worked as part of a team with deadlines for preparation, design and

delivery, assisted where needed without prompting especially during

peak season.

VOLUNTEER EXPERIENCE

Sunday School Shepard, Southlake Church, West Linn, OR

2010-Present

. Teach or co-lead 8-10 children, deliver a brief lecture, explain

materials, games, projects while maintaining a welcoming and organized

environment.



Contact this candidate