Gail Bradford
Milford DE *9963
email- abhcv8@r.postjobfree.com
Resume
OBJECTIVE
To obtain a long term work at home position that will allow me to use the
experience I've gained working at home and in the call center environment.
WORK EXPERIENCE
Customer Service Representative
November 2013 - Present
Sitel Operating Corporation Milford, Delaware
Duties include:
Inbound and outbound calls for card services and customer relations. I also did
email customer service for customers who requested assistance through the
website.
Sales
March 2008 - present
Self Employed Ebay Sales Milford, Delaware
Retail
Self employed listing vintage clothing and toys on Ebay.
Work from home- Appointment Setter
August 2007 - January 2008
Homestead Group State:North Carolina
Insurance
Setting appointments for customers interested in obtaining mortgage protection
insurance or disability insurance. Responsible for booking schedules for multiple
agents .
Work from home- Contract telmarketing and sales
May 2006 - May 2007
Pacific Health Inc. Bellingham, Washington
Consumer Packaged Goods Manufacturing
Duties include the calling of established costumers to offer reorders on their
supplements and customer service inquiries.
Work from home- Contract Telemarketer
January 2003 - November 2004
Commonwealth Business Media Newark, New Jersey
Contract telemarketer with duties including: The calling of new and established
customers for sales, collections and trials of transportation guides. Occasional
mentoring of struggling co-workers to offer advice and help with hurdles
occurring during sales.
Work from home- Appointment setter
May 2003 - September 2003
Bruner 2 Bruner Marketing Solutions State:California
Duties included the calling of medical offices, clinics, and hospitals to set up
appointments for the sales department of a medical billing software company.
Customer service representative.
March 2002 - May 2003
The Order People Call Center Services Salisbury, Maryland
Customer service, order processing, and customer relations for companies like
Oreck, 1-800 bar-none, and Extended Stay America.
Duties included sales, customer service and data entry.
Work from home- Appointment coordinator
November 2001 - March 2002
Trinity Home Improvements Seaford, Delaware
Construction - Industrial Facilities and Infrastructure
Duties included the calling of homeowners to set up free estimate appointments
for construction and home improvements like new siding, decks, fencing, and
roof. I set appointments for multiple agents.
Responsible for reaching the goal set by the employer of $100,000 in sales each
month by providing qualified appointments to the sales team.
Customer service representative
September 1999 - May 2001
Corporate Express Call Center Services Salisbury, Maryland
Advertising and PR Services
Duties included inbound and outbound customer service, sales, and data entry
work. Left employment when I moved to another state
EDUCATION
Some College Coursework Completed,
August 2007 - May 2010
Delaware Technical and Community College Georgetown, Delaware
High School or equivalent,
September 1994 - June 1997
Laurel High School Laurel, Delaware
Medical transcription certification also received
INTERESTS
Camping, Books/Reading, Beach