Manager Customer Service
Resume:
MARIE LIPTON
**** ****** ******, ********, * C **205
Cell: 803-***-****
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SUMMARY
Organized Office Manager effective at all aspects of accounting and office management with a background in human
resource management.
HIGHLIGHTS
QuickBooks proficiency Account reconciliations
Payroll expertise Expert in customer relations
Accounting operations professional Effective time management
EXPERIENCE
ENERGY PRO OSC, LLC
West Columbia, SC
Office Manager
04/2014 t o 08/2014
Responsible for day- to - day operations of business to include accounting activities, payroll and human resource
duties, facilities management and assist Chief Financial Officer with all budgetary issues. This position is a temporary
position due to the owner’s death and resulting business closure.
PUPCAKES PET BOUTIQUE AND BAKERY
Columbia, SC
Owner
06/2007 t o 02/2014
Owner of retail business catering to pets. Responsible for all aspects of the business to include inventory control,
accounting, record keeping, personnel, customer relations, marketing and bakery product production. As the economy landscape
has changed, the decision was made to close our physical storefront earlier this year and focus more on internet
sales and local vendor fairs.
HARVEY, CASTERLINE & VALLINI
Columbia, SC
Business Manager
10/2002 t o 1 0/2004
Responsible for all areas of business development to include personnel oversight, accounting including payroll
processing, accounts payable, accounts receivable and client relations. Management of all human resource issues
such as health insurance and other benefit packages.
VORYS, SATER, SEYMOUR AND PEASE
Washington, DC
Billing Manager
10/2001 t o 1 0/2002
Coordinated all aspects of the billing department for a 25 attorney Washington, DC law firm. Worked closely with
attorneys to ensure accurate billing of billable hours along with client interaction.
GANNETT OFFSET
Springfield, VA
Human Resources Generalist
10/2000 t o 1 0/2001
Human resource generalist at 1,000+ employee printing operation of Gannett Media. Responsible for intake of
applications and subsequent forwarding to appropriate department head. Assisted customer service with inbound and
outbound calls regarding all HR inquiries. Audited job postings for old, pending, on - hold and draft
positions. Explained human resources policies and procedures to all employees.
PIPE DREAMS
Beaufort, SC
Owner Retail Tobacco/Coffee Shop
04/1996 t o 0 6/2000
Owner of retail store featuring tobacco products along with an in - store coffee shop. Responsible for all aspects of
business to include personnel, inventory management, business reporting and accounting and customer relations.
ALCOA SC
Dataw Island, SC
Staff Accountant
02/1994 t o 0 2/1996
Responsible for payroll process for all employees for large land developers. Oversaw the residential rental programs
to include coordination of repairs, deductions for same and disbursement of proceeds to owners. Conducted reviews
of general ledger activity, journal entries and other accounting functions.
UNIVERSITY OF SOUTH CAROLINA - BEAUFORT
Beaufort, SC
Executive Assistant to the Dean
09/1984 t o 0 2/1994
Coordinated all aspects of the campus Dean's office to include correspondence, event planning plus event
oversight, fundraising, liaison with other University campuses and dignitaries and other functions as needed.
EDUCATION
CERTIFICATION OF COMPLETION: HUMAN RESOURCE MANAGEMENT
University of Mary Washington, Stafford, VA
Completed SHRM preparation course in order to take the exam for certification. Successfully pass the exam upon
completion of the course.
ASSOCIATE OF SCIENCE: LEGAL SECRETARIAL STUDIES
Surry Community College, Dobson, NC
REFERENCES
Dr. Donna Raines, Co-Owner, Energy Pro OSC, LLC
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Gene Abston, Chief Financial Officer, Energy Pro OSC, LLC
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Annette Boette, Acquaintance and customer
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Lynn Humphrey, Friend, Co-Owner Tic Toc Candy Shoppe
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