Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Burke, VA, 22015
Posted:
June 16, 2011

Contact this candidate

Resume:

Asha Ahmed

**** ********** **

Burke, VA *****

(703) 623- 1125 (Cell)

703-***-**** (Home)

abhb78@r.postjobfree.com

Skill Profile:

> knowledge of basic accounting procedures

> Excellent Knowledge and Experience of

Microsoft Windows and Office Suite of

Applications

> Proficient in data entry

> Experience with PeopleSoft vendor maintenance

> 2 years accounts payable experience

> Maintaining vendor information

> Attention to detail and accuracy

> Record Management knowledge and Experience

> Great customer service, front desk and telephone skills.

> Good written and verbal communication skills

> Familiar and experienced with established office

procedures in federal government

> Experienced in handling confidential paper

work dealing with intellectual property

rights

> Ability to take accurate phone messages and

delivering them in a timely manner

> Familiar with physical and electronic file

system at a major United States Federal

Agency (US- PTO)

> Ability to organize and maintain file room.

Experience

December, 2008 - January, 2011

Sprint Nextel Reston, VA

Accounts Payable Clerk

Supervisor John Jatta 703-***-****

Contact Employer: Yes

> Prepared documents for off-site storage by sorting

and classifying, according to guidelines of the

central records management, logged in spreadsheet

and labeled the boxes arranged shipment for

pickup.

> Find and retrieve invoices and related payment

information from files in response to requests

from auditors.

> Handled incoming invoices routing to appropriate

person for payment.

> Maintained check request inbox. Provide

information related to payment and payment history

to resolve payment dispute issues.

> Researched the status of un-reconciled checks for

system cleaning project

> Retrieved and reviewed payable-related documents

from People Soft and other data base applications

by running query.

> Entered invoices in People Soft.

> Handled correspondence such as e-mail faxes and

letters related to venders

> Worked with Accounts Payable Coordinator to

research and reduce returned checks and incorrect

vendor remit addresses automated vendor

maintenance processes.

> As 1099 processing team member logged spread sheet

for B-notices other related spread sheets.

Reviewed W-9 forms for accuracy. Sent out

thousands of solicitation letters. Contact venders

for update.

October, 2007 - February, 2008

Chugach Alexandria. VA

Office Manager/Program Analyst

(Assigned to the U. S. Patent and Trademark Office)

Supervisor Mr. Habtu Zemech (571)

272-4221

Contact Employer Yes

> Prepared promotion forms to US PTO employees

who work as patent examiners

> Prepared examination packages for patent

examiners taking exams at the end of their

training

> Assisted graduation event coordinator by

preparing certificates, sit assignment

stickers and other required forms

> Worked on special project by sorting all

related documents and alphabetizing them. I

then prepared 1400 folders and established a

file room.

May, 2003 - October, 2007

DTSV, Alexandria, VA

Receptionist/Processing Clerk II/Admin Assistant

Supervisor Mr. Quac Duong (571)

272-2857

Contact Employer Yes

As an administrative Assistant/Receptionist

> Received incoming telephone calls and

transferred them to appropriate personnel

> Took phone messages accurately and delivered

them to the recipient in a timely manner

> Screened all visitors and directed them to

appropriate personnel

> Handled registration of training program

participants and people who take a variety of

examinations

> Performed clerical duties like typing

letters, memos and Excel spreadsheets

> Received incoming training materials and

notified appropriate personnel of the arrival

of the materials

> Assisted new patent examiners by providing

them with the necessary information

As a Processing Clerk

> Handled both electronic and hard copy of

incoming petitions, entered them into the

electronic database system and forwarded them

to the attorney or paralegal assigned to the

task

> Prepared time sheets of U.S.P.T.O. (federal)

employees of the PCT legal department

> Handled outgoing communications/petition

decisions by mailing them out after entering

them in the database

> Performed the task of retrieval and ordering

of physical and electronic files from

different locations within the PTO

> Maintained central petition files at the PTO

As a data entry Clerk

> Performed sorting out, coding, indexing and

scanning of patent applications

> Performed quality control of indexed back

files and follow-on documents

October, 2002 - August,2003

Nordstrom, Arlington, VA

Sales Clerk

Supervisor Mr. Bashi Ridihindua

703-***-****

> Provided customer service by introducing new

products to customers and assisting them in

making good choices.

> Exhibited high multiple sale (Volume per

customer) performance and product knowledge.

December, 2000 - February, 2001

Teksystems, Reston, VA

Desktop Support Technician

Supervisor Mr. Dorion Baker

703-***-****

> Assigned to Teleglobe, an international

telecom company, I provided technical support

over the phone

> Performed imaging, software installation and

similar tasks on desktop and laptop computers

> Generated helpdesk tickets using REMEDY

software

Education:

Commercial College, Addis Ababa, Ethiopia

> Diploma in Secretarial Science and Office

Management

Northern Virginia Comm. College,

> Associate Degree in Business Administration,

transferring to Gorge Masson School of Business to

major in Accounting

Certifications:

> Administrative Support Technology (Northern

Virginia Community College

> Microsoft Certified Systems Engineer (MCSE)

> CISCO Certified Network Associate (CCNA)

> Desk Top Data Base

> Web Design

> Adobe Desk Top Publisher



Contact this candidate