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Customer Service High School

Location:
Bakersfield, CA, 93312
Posted:
October 19, 2010

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Resume:

Ronda Lawrence

Objective

To achieve a job position in personal assisting/ administrative /staffing

coordinator, with room to grow, and excel in a position where I can use my

experience and extreme drive to succeed

Skills And Qualifications

Proficient in all Microsoft programs, such as Word, PowerPoint and Excel

Excellent communication and interpersonal skills

Excellent organizational and time management skills

Multi line phone systems

Work well with people

Multi taskable

Experience

Shift Crewing Coordinator (Supervisor) 03/96 to 10/2009

Frito Lay

Bakersfield, CA

Creator of the "Above and Beyond" Recognition program,

coordinator of schedules, Maintain the overtime/crew down list,

wrote schedules, created and modified team scorecards, Solicited

guidance from resources to help generate a positive work

environment for teams, i.e.; staffing specialist

Department Manager 3/94 to 2/96

Wal- Mart Bakersfield, CA

Handled customer service while mixing paint and creating

displays, responsible to order inventory, worked as a cashier,

weekend schedule coordinator and receiver while maintaining

store standards

Certified Nurse Assistant 4/91 to 12/93

Community Nursing, Inc. Hollidaysburg, PA

Ability to identify problem areas and take necessary actions

to resolve problems, Assigned the most difficult cases, which

included the elderly, ill, abused and shut-in clients, Handled

public relations, supervised Home Health Aides, worked as an

on call coordinator. Completed filing and charting. Made

appointments, created logs of new clients and telephone

communications

Education

Altoona Area Vocational Technical School

Altoona, PA

Project Change Program, State Certification CNA License,

Hospice Certificate, Home Health Aide Certificate, Charting

Certificate

Altoona Area High School

High School Diploma

references Available Upon Request

Ronda Lawrence

Ronda Lawrence

3001 Starside DR.

Bakersfield, CA, 93312

661-***-****

abhb43@r.postjobfree.com

To whom it may concern:

Enclosed is my resume outlining more than 13 years extensive experience in

a Staffing/Supervisory/Administration position. As you will see, my

credentials include progressive responsibility with documented success in

the areas of Time management at various organizational levels.

My impressive background will provide your department with a self-

motivated, helpful, and flexible associate who knows what is needed to get

the job done. I am both persuasive and capable of developing rapport and

trust, as well as experienced in influencing the attitudes and ideas of

others. My experience includes, but is not limited to, customer service,

computer, messaging, and appointment setting skills. Last, but, not least,

I have the ability to identify problem areas and take the necessary actions

to bring the situation under control.

Should you have an appropriate customer care/system supervisor opening, I

would welcome the opportunity to meet with you personally to explore the

contributions that I could make to your corporation. Please feel free to

contact me at the above phone number and/or E-mail address. I would like to

take the time to thank you in advance for considering my resume.

Sincerely,

Ronda Lawrence



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