RENEE GETTY

**** ******* ****** • Clovis, California 93612

abh8z8@r.postjobfree.com • 559-***-****

Objective

Top performing sales and marketing professional with proven ability to drive territorial revenue

growth and increased market penetration through effective business planning, presentation,

relationship building and training.

Summary of qualifications

A dedicated goal orientated individual providing solid academic credentials and cross functional

experience in training, presentations, marketing, time management, organization and process

improvement.

EXPERIENCE

DEVRY UNIVERSITY 2009 –

PRESENT

HIGH SCHOOL PROGRAMS REPRESENTATIVE

Researched and developed a brand new ter r i tory; set up schedules, designed marketing

p rograms to jump start market share, and implemented a successful 1st year business plan

for results-driven ter r i tory management.

Networked, built and developed relationships within new ter ri tory.

Researched and targeted creative sales strategies.

Exceeded first year’s performance targets within top 10% of representatives

companywide.

City Of Fresno 2005 –

2009

Management Analyst III

Reversed 4 year history of declining customer satisfaction rates through effective management

while reducing staff. Transformed a young staff into a dynamic, self-motivated, results-driven

team with 20% increase in process improvement. Developed value driven customer relations by

partnering with internal and external resources. Created and implemented departmental

marketing strategy.

Spearheaded implementation of financial reports/order tracking system improving

operating expenses and order to delivery times.

Strategically partnered with other city departments improving overall customer

satisfaction resulting in increased revenues, higher satisfaction rates and reduction in

customer complaints.

Carried out internal audits to ensure operational efficiency and accuracy.

Awarded as Employee of the Quarter for Summer 2007 in recognition of outstanding

performance.

Facilitated/Taught City-Wide training programs focusing on employee improvement.

Unlimited Pest Control 2000-Present

Co-Owner

Prepared financial reports, developed budgets, and performed variance analysis in accordance

with business plan. Created and administered employee handbook, labor relation policies and

procedures. Developed and planned marketing strategy increasing overall customer base.

Developed strategies to reduce costs and increase efficiencies. Carried out internal audits to

ensure regulatory compliance and reporting.

Met annual business development goal in less than 6 months; at 12 months was 32% over

goal.

Successfully marketed company while earning a reputation for excellent customer service.

Business to Business sales in addition to Business to Customer sales.

Target Corporation 1987–2004

Human Resource Manager

Utilized as a resource by 110 member staff in regards to human resource and training issues -

ability to understand and convey complex information; significantly reduced overtime and

improved employee performance. Effectively lead and directed communication efforts within

building.

Opened 3 new stores; 2 remodels and achieved district record for new store sales volume

on opening day, opening week, and first 6 months.

Lead all training efforts within building and throughout district, including train the trainer,

customer service, computer applications and labor relations.

Increased morale levels by 7% by providing an open door policy and promoting a positive

environment.

Education

Master of Business Administration (2007)

University of Phoenix

Bachelor of Science, Business Management (2005)

University of Phoenix

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