KariLyn Park **** Brookdale #***I Wichita Falls, Texas 76310 Phone

512-***-****

Objective

A position utilizing my leadership, communication and customer service

skills to become an asset to a future team in addition to opportunity for

further career development.

Strengths

Work well within a team environment as well as independently, depending

on business needs; self-starter; ability to manage multiple priorities;

excellent customer service skills; strong emphasis on workplace ethics

and professionalism; proficient in business software applications (e.g.

Micro Soft Office, Micros system, etc.); Ability to effectively manage

people and projects.

Work History

July 2008 - December 2009

Toby's Bar Wichita Falls, Texas Bartender/ Cocktail Waitress

. Position began as a Cocktail Waitress within a two-month span of time,

transitioned into a Bartender position based on demonstrated competency

and proficiency among teammates. Responsibilities associated with the

Bartender position included, but were not limited to:

o Authorized to access to the premises around the clock (issued keys

to the establishment); accountable for various types of tender

received per business day (e.g., payment transactions by cash,

credit cards, debit cards) and responsible for maintaining a

balanced till for each shift while steadily providing excellent

customer service as well as a variety of other multiple tasks;

secondary tasks included re-stocking the lounge area and assuring

all seating and serving areas were clean and sanitized to the

highest level possible.

December 2003 - May 2005

Radisson Hotel Wichita Falls, Texas Food & Beverage Manager; Lead

Banquet Server for Room Service & Restaurant; Bartender

o Supervised staff of 10 Banquet Wait-staff as well as lounge staff

which included coaching my team, scheduling for guest and patron

services, conducting interviews for hiring, preparing written

performance appraisals for team, training and preparing disciplinary

action documentation and performance awards, as necessary.

Originally hired for seasonal / temporary vacancy, yet based on

performance and customer service skills, position became a permanent

member of hotel staff, and promotional opportunities followed.

Duties included, but were not limited to: Facilitated and managed

banquets and large events in multiple capacities as supervisor,

server, bartender, and cocktail waitress; Prepared and audited

large bank deposits and other financial transactions; Top-quality

concierge service for all guests whether for overnight stays or

restaurant / lounge patrons; Prepared salad and dessert

arrangements for special occasions; Provided service as needed

within a number of areas and operated various types of equipment

within hotel (e.g. Replacement room keys, Special needs guest

accomodations, Guest check-in / check-out software, etc.); Recruited

entertainment artists for lounge (e.g. Karaoke night, various

musicians, etc.); Possess TABC / Texas Food Handlers certification.

August 2001 - June 2002

Sears Portrait Studio Sikes Mall, Wichita Falls, Texas Portrait

Scheduler; Served as on-site Photographer

o Duties included, but were not limited to: Preparation and Processing

of Portrait Orders; Timely and accurate maintenance of inventory for

photo material stock; Accurate balance of payment drawer; Sales

promotions and continuous top-notch customer service always keeping

in mind that the Portrait Studio customers were also customers

associating the service with the entire retail organization (Sears)

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