Angelina J. Fong
*** ********* ****** #*, ****** City, CA 94404
abh6yv@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Acxiom Foster City, CA
Account Manager (8/07 - present)
- Manage client relationships for a number of Fortune 500 clients including
Countrywide/Bank of America, HSBC, Gap, TransUnion and Microsoft.
- Oversee and traffic manage email campaign production and execution;
working closely with production teams to ensure campaigns are executed
according to client's timelines and program goals.
- Ensure all campaigns adhere to established standards of Quality
Assurance, Best Practices and CAN-SPAM.
- Project manage large-scale, cross-agency projects, coordinating creative,
production, web development, engineering and analytics teams; Create and
manage project plans, timelines and deliverables.
- Coordinate implementation of new marketing solutions ranging from
microsites to new customer acquisitions and upsell to social media and
mobile solutions.
-Regularly review client reporting and trending; make recommendations and
assist in developing future strategies for optimizing campaign performance
and conversation rates.
- Facilitate resolution of client issues, troubleshooting & escalations.
-Assist in the preparation of client monthly and quarterly reviews.
-Working knowledge of HTML and SQL.
Associate Account Manager (11/06 -
8/07)
-Manage client email campaign production and execution.
-Managed day-to-day relationship with client counterparts and acted as
liasion between client contacts and agency account team.
-Worked closely with Sr. Account Manager & Production Specialists to ensure
campaigns were executed according to deadlines and met client's overall
program goals.
KCBS 740-AM San Francisco, CA
Assistant Promotions and Marketing Director (5/05 -
7/06)
Interim Promotions and Marketing Director (10/05
- 1/06)
- Collaborated with Sales and Programming Departments to create and
implement regional promotion and marketing campaigns; designed and created
marketing collateral.
- Oversaw planning, coordination and execution of all station events, off-
site appearances and remote broadcasts.
- Developed and maintained marketing relationships with partners, sponsors,
vendors, and supporting organizations.
- Responsible for writing press releases, on-air promotional spots and
online promotional content.
Terry Hines & Associates Burbank, CA
Jr. Account Executive: Universal Pictures, Warner Bros. (1/03-5/05)
- Primary interface between movie studio, print media, and agency staff.
- Oversaw all stages of project planning and execution of print campaigns
nation-wide.
- Managed project budgets, cost reports, and deadlines.
- Collaborated with Account Supervisor in creating national advertising
plans, cost estimates and timelines for client pitches.
The San Diego Union-Tribune San Diego, CA
Assistant Account Executive (2/02- 1/03)
- Oversaw all stages of ad production including ordering, proofing, and
building layouts.
- Maintained daily correspondence between clients and all levels of
production staff.
- Collaborated with Account Executives to develop and sell creative ideas
to generate higher client profit
EDUCATION
University of California, San Diego 1997-
2001
Bachelor of Arts, Communication and Bachelor of Arts, Ethnic Studies