P.O. Box ****

A tlanta, GA. *****

Phone 678-***-****

Email: abh6jq@r.postjobfree.com

ALLISON PICKENS

PROFILE

More than a decade of successful experience in administrative and customer

support with recognized strengths in account maintenance, problem-solving and

t rouble-shooting, sales staff support, and planning/implementing proactive

p rocedures and systems to avoid problems in the first place.

Excellent working knowledge using MS Excel, MS Word, and MS Power Point.

Ability to t rain, motivate, and supervise customer service employees.

A team player, highly organized, and dedicated with a positive attitude.

Able to handle multiple assignments under high pressure and meet tight

deadline.

COMPUTER Windows 9, ME, XP, 2000, Vista

SKILLS

MS Power Point/MS Excel/MS Word

PROFESSIONA ADMINISTRATION

L

Managing all aspects of daily office tasks

EXPERIE

NCE Coordinating, balancing and maintaining excellent writ ten and oral

communication between clients, prospective clients, upper management and

office staff.

Scheduling and coordinating meetings, marketing, coordinating events,

i nterview, t raining and mentor all new chauffeurs.

Prepare all business correspondence using Microsoft office, word, excel outlook

and spreadsheets.

Diplomatic and tactful with clientele, professionals and non-professional groups

a t all levels.

Arrange t ravel schedules, stopover accommodations, itineraries and points of

call based on company's executives/management team to meet specific business

commitments.

CUSTOMER SERVICE/MARKETING

Served as a liaison between customers and staff to ensure the best quality of

services.

Maintain client records and databases for sales and marketing.

Continued educational courses in customer service, retail sales and marketing.

Educated clients on products which resulted with a weekly sales increase from

15% to 35%.

Networked extensively with businesses to build relationships.

2014-Present A.L.T Transportation

WORK

Atlanta, GA Administrative Assistant

HISTORY

2010-2014 Atlantic Limousine,

Atlanta, GA Chauffeur Trainer/Executive Chauffeur

2006-2009 Hair Color Salon & Spa,

Lawrenceville, GA Cosmetologist

2002–2006 Alex Malik Hair Salon &

Spa, Tampa, FL Owner/Cosmetologist

1995-2000 Luxury Property Mgmt,

Houston, TX Leasing Supervisor/Real estate agent

1991-1995 US Navy,

Norfolk, VA Administration/Lithographer

EDUCATION San Jacinto College

Houston, TX Cosmetology August 2000- May 2002

Champion's School of Real estate

Houston, TX Real estate License- February 1997

Page 2 Allison Pickens

• Certificate of Completion in Cosmetology, September 2001

ACH I E VE ME N

TS

• Licensed Texas Realtor February 1997

• Multiple Customer Choice Awards, Equity Residential Properties.

Three time “Employee of the Month” Award, NHP Property Management

References Upon Request

Page 3 Allison Pickens

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