Carolina Hall

**** **** ******* **** **** Lauderdale, FL 33304

Cell 619-***-**** E-mail: abh56b@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Trilingual: English, Spanish and Portuguese

Four years experience with sales and customer support for over 400 accounts

Over three years of experience producing and marketing events for over 500

guests

Proficient with Microsoft Word, Excel, Access, PowerPoint, Outlook, Quick

Books, ACT, Adobe Photoshop

Competent in Web research, social media savvy, written and oral

communication

Enhanced cultural awareness and sensitivity to customs and cultural

differences

Disciplined, excellent execution and project-management skills

Take-charge professional with the ability to work in multiple tasks, under

pressure and in time line constrains.

Results-driven achiever and effective team leader with exceptional

interpersonal skills

Highly flexible and adaptable performer; adept at multitasking and thriving

in a fast-paced environment while coordinating numerous time-sensitive

projects

EDUCATION

Ole Languages, Barcelona, Spain Jun

2010-Aug 2010

Intensive Spanish Course according to the European Framework of Reference

(CEFR)

B.A in Journalism- San Diego State University, San Diego, CA

May, 2010

Concentration: Media Studies

Relevant coursework: Media Convergence, Audience Analysis (TV Nielsen

Ratings, Share, AQH, TSL, CPP, CPM), Advertising, Media Law, Research and

Methodologies, Intercultural Communication, International Film, Media in

Global Environment, Management of Media

A.A in Business Administration- San Diego Mesa College

May, 2010

Relevant coursework: Financial Accounting, Managerial Accounting,

Statistics, Marketing, Business Law, Economics.

EXPERIENCE

Ads Quality Rater, Workforce Logic (Temporary Assignment for Google, Inc)

Aug 2010- Present

Reporting and tracking the visual quality and content accuracy of Google

advertisements.

Use an online tool to examine advertising-related data of different kinds

and provide feedback and analysis to Google projects Examining and

analyzing text, web pages, images, and other kinds of information

Communicate effectiveness of web layout and information via an online tool

Account Manager Assistant, Orr & Associates, San Diego, CA

2005-2009

Provided customer service and overall service of over 400 assigned accounts

Supported Producer in developing new business opportunities for existing

clients and prospects

Initiated renewal process for existing clients, discussed and created

renewal strategy with Producer

Conducted marketing, negotiated rates, reviewed quotes and coverage for

competitiveness and accuracy

Reviewed and summarized marketing results and prepared proposals

Finalized proposals and presentations in coordination with Producer

Reviewed policies for accuracy and reviewed contracts

Light accounting including: overview of accounting history, responded to

accounting inquiries, corrected discrepancies, and contacted client on

receivable collections

Event Production Assistant, Luna's Production, Rio de Janeiro, Brazil

2002-2005

Assisted on the development and planning of live music concerts, television

commercial, nightclub parties, and arts events in general

Responsible for all aspect of event management, including site selection,

contract negotiation, transportation arrangement, and on-site management

Digital Mapping Technician, Tele Atlas, Lebanon, NH

1999-2002

Responsible for the continual enhancement of Tele Atlas' core Database by

adding and updating street attributes, and non-street features in digital

format

Worked independently to gather and interpret mapping research

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