Melissa A. Bailey

**** ***** ***** **** . ***********, TN 37876 . abh4zm@r.postjobfree.com

.865-***-****

QUALITY MANAGEMENT PROFESSIONAL and SIX SIGMA BLACK BELT bringing 12+ years

expertise in quality standards and lead continuous improvement teams using

Six Sigma, LEAN manufacturing and DMAIC techniques/principles.

PROFESSIONAL EXPERIENCE

MFG QUALITY ENGINEER/BLACK BELT August 2003-January

2010

PERSONNA AMERICAN SAFETY RAZOR Knoxville, TN

A private label wet shaving manufacturer of approximately 150 employees.

Company supplies disposable razors and shaving systems under the Personna

brand and store labels to major retail chains both domestically and

internationally.

. Lead Auditor for ISO 9001:2008 certified quality management system.

. Supervised 8 process/product auditors on each shift for production

support.

. Maintain and improve GMP's, policies, and work instructions; ensuring

compliance with required standards.

. Lead team and wrote submission to win 2009 Quality Plant of the Year

Award from Quality Magazine.

. Implement CA Web program to answer and track Corrective/Preventative

Actions.

. Maintain and approve HCAPP documentation.

. Developed and implemented communication and support response system

for production shift leadership to salaried staff.

. Lead corrective action response teams for customer complaints;

providing response to customer.

. Led team of plant management to re-write quality management system

combining ISO 9001, Six Sigma, and LEAN systems into plant's

continuous improvement culture.

. Track and report status of corrective and preventative actions to

management team monthly.

. Train salaried and hourly employees on root cause analysis, writing

corrective action responses and use of CA Web software.

. Led Six Sigma teams in blade grinding area, reducing grinding scrap by

5% by improving gauging, using Gage R & R studies.

. Achieved annual savings of $40,000 by implementing Qualtrax compliance

software to assist in maintaining/improving the quality management

system.

. Led and participated in various Six Sigma and Shingistsu Kaizen teams,

to improve quality defects from 3.2 Sigma to 4.35 Sigma over 3 years.

. Create and maintain quality department budget, under budget, for 6

years.

QUALITY ENGINEER September 2001-October

2002

FEDERAL-MOGUL Sevierville,

TN

Tier 1 automotive supplier of plastic injection molded lighting sockets and

lenses to General Motors, Chrysler and Honda.

. Led corrective action teams providing problem resolution and formal

reporting to customers.

. Revised existing Flow Chart, Control Chart and Failure Modes Effects

Analysis (FMEA) based on process improvements and new tooling for

Production Part Approval Process (PPAP) acceptance.

. Worked with purchasing personnel to develop quality requirements for

suppliers.

. Supervision of Quality Technician and dotted line supervision of

Quality Inspectors.

. Served as customer quality contact for General Motors, Chrysler, and

Honda lens products.

METALLURGICAL/QUALITY ENGINEER March 2001-August

2001

SPX CONTECH/METAL FORGE Clarksville,

TN

Tier 1 and Tier 2 automotive supplier of aluminum die cast and steel

forging products to Chrysler, General Motors, Honda and Toyota.

. Implemented equipment with procedures for spectrometer and

metallographic equipment, including training of 4 quality auditors.

. Quality department representative on APQP team for die casting

process.

. Worked with raw material and intermediate suppliers on to improve

incoming quality.

. Lead metallurgical process improvements in sampling, filtering, and

degassing for aluminum die casting

. Customer quality contact for Chrysler, Honda, Toyota, and General

Motors.

STAFF METALLURGICAL ENGINEER May 1999-March 2001

COMMONWEALTH ALUMINUM Lewisport, KY

Aluminum rolling mill supplying rolled sheet order specific width, alloy,

and temper. Customers included international beverage containers, tractor

trailer panels and horse trailers.

. Develop draft of Quality Manual for plant

. Supervised 11 staff employees and 2 Co-op students

. Maintain laboratory compliance by reviewing ISO and ASTM standards.

. Developed and implemented document management system for plant.

. Created and implemented database for tracking corrective action

activities within the plant.

. Led corrective action teams using data analysis and problem solving

skills.

. Participated in Material Review Board and Product Development teams.

. Lead annealing corrective action team, reducing scrap by 90% for one

thermal process.

ADDITIONAL EMPLOYMENT

. Process Metallurgist, Alcoa Engineered Products, Elizabethton, TN,

January 1997-April 1999

EDUCATION AND TRAINING

Bachelor of Science in Materials Engineering

UNIVERSITY OF KENTUCKY Lexington, KY

CONTINUING EUCATION

. Stat-A-Matrix Six Sigma Black Belt with Minitab

. BSI ISO 9001:2000 Lead Auditor

. Franklin Covey 7 Habits of Highly Effective People

. Dale Carnegie Course; Human Relations Award

HONORS

. 2008 Biltmore Who's Who

. 2010 Cambridge Who's Who

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