Candace D. Kolassa

****A Shaw Ferry Road ***-**6-

3220

Lenoir City, TN 37772

abh3ze@r.postjobfree.com[pic]

Objective

To apply my skills and experience in a full-time sales position.

Education

Masters of Business Administration, Middle Tennessee State University,

Murfreesboro, TN; Graduated December, 2007. Dual concentration in

Marketing and Management. Relevant courses include: Marketing Research and

Decision Making, Marketing Management, Managerial Communication, Managerial

Economics, Study of Organizations, Financial Analysis, Business Policy,

Legal Environment of Business, and International Management.

Bachelors of Science in Business Administration, University of Tennessee,

Knoxville, TN; Graduated December, 2005. Management Major. Relevant

courses include: Marketing, Business and Professional Communication,

Business Law, Business Strategy and Policy, Financial/Managerial

Accounting, Financial Management, Business Administration (Supply

Chain/Demand Management, Lean Operation, Business Management, and

Organizational Behavior), Industrial Statistics, Ethical Theory and

Application, and Cross-Cultural Leadership.

Experience

United Parcel Service. Part-time Preload Supervisor, April 2006-June 2010.

Managed one of the most challenging belts in the second largest greater

Nashville location. Able to successfully train, develop, and hold

accountable my employees. Relate exceptionally well to the diverse

workforce. Consistently meet service standards and customer demands.

Bonefish Grill. Administration, August 2008-April 2009. Organized/filed

essential reports from previous days' sales and keyed-in all invoices.

Verified credit card sales, checked-in products, and wrote checks to

vendors. Assisted in employee schedules and booked reservations.

Cozymel's Mexican Grill. Server/Trainer/Bartender, July 2001-January 2005.

Provided top-notch customer service by quickly anticipating and responding

to customers' needs. Developed extensive group of regular clientele.

Promoted to trainer after ten months and delegated responsibilities to

others.

Computer and Special Skills

Self-driven and motivated by daily challenges

Excellent verbal and written communication skills

Ability to form strong, lasting relationships with customers

Proficient in Microsoft Word, Excel, PowerPoint, and Access

Exceptional mathematical/critical-thinking skills

References

Mr. Garnett Bond, Full-time Supervisor

United Parcel Service

705 Massman Drive

Nashville, TN 37210

615-***-****

Mr. Thomas Schultz, Dispatch Manager

United Parcel Service

705 Massman Drive

Nashville, TN 37210

615-***-****

Jeremy Gossett, Driver Supervisor

United Parcel Service

705 Massman Drive

Nashvile, TN 37210

615-***-****

Contact this candidate