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Customer Service Plant

Location:
Anderson, SC, 29621
Posted:
November 10, 2010

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Resume:

Brenda Harris

**** ********* **.

Anderson, SC. *9621

***/***-****

OBJECTIVE

To secure a position with an organization that is challenging and

rewarding and will enable continued growth in the field of management

and customer service.

EXPERIENCE

Electrolux Home Products November 2004 - Present

Publication Analyst, Past 5 years successfully completed Illustrated Parts

List for

Springfield and L'Assomption ranges. Also created IPL's for Kinston

dishwashers using Microsoft Word.

. Assumed responsibility for all IPL's for Springfield ranges

. Developed ability to schedule own projects in line with group strategies

and goals, with minimal assistance from senior analysts

. Assumed responsibility for weekly backlog report using Excel.

. Responsible for creating new art for revised models using Corel Draw 12.

. Develop ability to set up parts in REX and cerate manual triggers to

bring parts into ST system.

. Support for others outside of core team. Report to Kevan Clary.

Electrolux Home Products January 1999 - November 2004

Coordinator for Service/Ship Direct Dept.,

. Completed all service orders for warehouse in Fletcher North Carolina,

within aloud time to avoid backorders.

. Shipped replacement parts directly to the customer and shipped packages

for the Anderson plant by way of Fed Ex, UPS, DHL, and Airborne which also

include export shipments.

. Shipped replacements parts within one to two days of notice directly to

the customer, as well as shipping packages for the Anderson plant by way

of Fed Ex, UPS, DHL, and Airborne, which also included overseas shipments.

. Inventory control and ordering of all supplies for the department.

. Constant interaction with all employees of Electrolux in Anderson and

other Electrolux facilities. Reported to TJ Hart.

EDUCATION

1957-77 Anderson College, A.A. Business Administration/ Retail

1997-98 Forrest Jr. College, A.A. Business Administration

References Furnished Upon Request.



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