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Customer Service Real Estate

Location:
Hayward, CA, 94544
Posted:
September 28, 2010

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Resume:

Rosalee Ybarra

***** ******* ***

Hayward, CA 94544

510-***-**** cell 510-***-**** msg

Email: abh2zk@r.postjobfree.com

Objective Shipping/Warehouse Clerk

Summary of Qualifications

Four years' office administration, customer service, and

accounting experience.

Excellent interpersonal skills, ability to work independently, as

well as a team member.

Detail oriented multi-task skills with the ability to work under

pressure in a fast-paced environment.

Five years' experience in warehouse distribution duties and

functions:

- Forklift/Cherry Picker -

Shipping/Receiving

- Inventory Management -

Replenishment/Cycle Count

Able to meet deadlines with minimal supervision: physically fit

and able to lift 50lbs or more.

Software: Wintergate, Calyx Point, Mortgage Ware, Word, Excel,

QuickBooks, and ACUMAX.

Experience

IN-HOME HEALTH CARE PROVIDER IHSS of Alameda County, Hayward, CA

5/05- present

Provide transportation to doctor appointments, pay bills, run errands,

grocery shop and dispense medicine.

Maintain interior and exterior of residence.

SHIPPING/RECEIVING CLERK ACF Components and Fasteners, Hayward, CA

9/05-6/06

Examined contents and compared with records, such as manifests, bills

of materials, invoices, RMA's and purchase orders, verifying the

accuracy of incoming/outgoing shipments. Removed products from stock

not meeting quality standards. Assisted with the general maintenance

and cleanup of the warehouse. Knowledge of ISO 9001 standards.

ORDER SELECTOR McKesson HBOC, Billings, MT

12/98-7/99

Processed orders for the world's largest pharmaceutical distributor.

Picked orders from over 25,500 locations, conducted daily cycle

counts, replenished stock by case. Accurately entered data generating

reports. Maintained security clearance required for the handling of

Class II drugs.

LOAN PROCESSOR First Interstate Bank, Billings, MT

9/96-2/98

Processed an average of 550 consumer, SBA, and real estate loans per

month with an 8% or less error ratio. Recorded and balanced daily

debits/credits to general ledger accounts. Revised procedure manuals

increasing production 4%. Responsible for the cleaning duties of

laboratories, glass doors, windows, and stairwells, walkways,

elevators, and furniture after banking hours as a contract position.

AUDITOR/ PRELOADER/ DRIVER United Parcel Service, Billings, MT

12/93-6/96

Processed freight corrections for revenue recovery according to

established processes and procedures increasing revenue by 6% in 1994.

Load/unload incoming/outgoing trailers, aircraft, and cargo

containers. Reconciled cash and checks collected and prepared

deposits. Ordered customer counter supplies; processed insurance

claims and tracked packages per customers request. Knowledge of MSDS

and DOT requirements.

Promoted to Auditor within 1 month and Preloader/Driver within 6

months.

Education

May Technical Business College, Billings, MT 1991-Certificate of

Completion - GPA 3.7

Business Information Processing / Business Management / Accounting

Certificates

Flagger Certification, Laborers Local Union #1686 - 3/26/10 - 3/26/13

CPR and First Aid, Laborers Local Union #1686 - 4/24/10 - 4/24/12



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