YIRA CHABOYA, PHR

abgzki@r.postjobfree.com

408-***-****

PROFESSIONAL SUMMARY

HUMAN RESOURCES GENERALIST/BENEFITS ADMINISTRATOR Ability to establish a

good rapport with a diverse group of people at all levels of the

organization, with absolute discretion and tact in a fast moving, rapidly

changing business climate; Strong internal customer service skills.

. Experience supporting a 5,000+ employee organization with multiple

locations/remote employees.

. Minimum 5 years in an HR generalist role and at least 8 years of

relevant benefits-related area(s) of expertise in different types of

companies.

. Working knowledge of EEO, FMLA, CFRA, ERISA, COBRA, HIPAA and other

employment laws.

. Ability to work with employees at all levels and manage sensitive

issues in a confidential manner.

PROFESSIONAL EXPERIENCE

DNS Electronics - Sunnyvale, CA

January 2011 - Present

Sr. Human Resources Associate

. Conduct and co-host New Employee Orientation.

. Assist with on-boarding new hires, including offer letter processing,

start day coordination, processing benefits and new hire paperwork.

. Provide first point of support or contact to employees and managers

(via phone, in person and/or email) for routine HR inquiries while

maintaining a high level of confidentiality at all times.

. Support Staffing function that includes: preparing and mailing offer

letter packets, creating and distributing employment-related

correspondence, conduct phone interviews and reference checks.

. Manage I-9 Electronic System.

. Coordinate Pre-Employment Screening (Background checks, and Drug

Screen Tests).

. Create and maintain employee files.

. Works with employees and managers to understand the root of an inquiry

and helps them to resolve it or escalate it where appropriate using a

consultative approach for resolution and provides them with guidance

to enable self-help in the future, where appropriate.

. Processes employee changes such as addresses, transfers, salary

changes, terminations, etc. by data entry and maintaining the

employees' records using HRB ADP.

. Distribute and maintain HR Reports like, Headcount, Cost Center and

Requisition Report.

. Take initiatives and make recommendations to improve work efficiencies

and streamline HR processes and systems.

. Process terminations and unemployment claim requests.

. Support the relocation program.

West Valley Staffing Group at NVIDIA Corporation, Santa Clara, CA

May 2009 to December 2009

Staff Benefits Analyst - Contractor

Work in partnership with senior members of the benefits department to

perform a variety of complex support activities in the delivery of the

employee benefits program.

. Assist management in identifying opportunities of continual

improvement in benefit programs.

. Establish relationships with vendors, brokers, consultants and

internal resources to ensure that benefit plans are compliant,

competitive and cost effective.

. Assist Benefits Manager in overseeing vendor performance in relation

to established customer service measures and ensuring vendor

performance is aligned with company expectations.

. Research and recommend providers that will efficiently and cost

effective enhanced NVIDIA's benefits package and customer service.

. Manage the Workers Compensation program and outsourced Leave Vendor.

. Present US Benefits module in the New Employee Orientation.

. Assist the Employee Resource Center Team with projects and audits.

. Managing the I-9 reporting in partnership with our outsource vendor.

FedEx Freight West, San Jose, CA

2003 to 2008

Sr. Benefits Administrator/Analyst

Coordinate the day to day functions of the health benefits Department.

Including managing work flows of three employees, timely payment of

invoices and reconciliations of accounts, disability, wellness

communications and training, auditing and project management. Ensure

compliance with Federal and State regulations.

. Lead, coordinate and oversee assigned special projects, like Open

Enrollment for approximately 4,000 employees, identify requirements

and key components, develop time lines and project schedules.

Including traveling for benefits presentations.

. Worked with providers on the plan designed and cost structure of the

various products offered (HMO'S, PPO'S OAP'S and Indemnity Plans) in

different states by reviewing and analyzing the Summary Plans.

. Actively worked, negotiate and participate in the implementation of

new vendors as well as monitor and measure the successful

implementation of the improvements as planned.

. Coordinate the day to day team operations, acting as a resource to

staff and assisting with complex and escalated issues as well as

research federal guidelines to ensure current, required compliance in

the areas of HIPAA, COBRA and Section 125.

. Responsible for health benefits premium reconciliation process. Ensure

that the billing process runs aligned with the benefit counts and the

providers are paid in a timely manner.

. Mediate problems between employees and benefit plans working with

providers, third party administrators, and/or employees to resolve

problems; recommend resolution within plan guidelines Resolve

escalated issues and prepare and present appeals to the Executive

Steering committee.

. Primary contact concerning eligibility related issues. Authority to

approve overrides for eligibility, claims payment.

. Develop and implement consistent and up-to-date communication material

for Health Benefits including letters, eligibility correspondence,

paycheck notifications, etc.

. Work with the HRIS group to better serve our providers in the

data/interface process.

. Attend biweekly meeting with our major providers to resolve and

strategize plan designs.

. Active member of the Diversity Council to include presentations,

involvement with and support of other regional councils. Diversity

related activities like focus groups (Internal Projects) and community

events (External Project).

LynuxWorks, Inc., San Jose, CA

2000 to 2002

Human Resources Generalist/Supervisor

Reporting to the VP of Finance and later to the CEO. Plan, develop and

manage all aspects of Human Resources. Transformed otherwise unresponsive

HR Department into a customer oriented, employee friendly environment.

. Employee Relations: Advise Senior Management on Human Resources

related issues and recommend appropriate action. Counsel employees and

managers as needed to ensure a cooperative and effective workplace.

Conduct investigations as required by managers to evaluate allegations

of misconduct.

. Employment Law and Training: Assist the executive team on the

administration of layoffs. Responsible for the revision and editing of

the Employee Handbook. Provide advice and guidance on the

interpretation of Human Resources policies and procedures as they

relate to employee and company objectives. Develop and deliver sexual

harassment training company wide. Assist the European Managing

Director with employment issues in France.

. Benefits: Search for a new brokerage firm and negotiate the terms of

the contract to upgrade LinuxWorks benefits plans to better serve a

multi-state environment at best cost to the Company.

. Staffing and Recruiting: Manage all aspects of the recruiting process.

Develop a strong rapport with all levels of management to stay abreast

of their hiring requirements. Coordinate job fairs. Direct

negotiations with employment agencies.

. Immigration: Primary point of contact between Immigration lawyers and

LynuxWorks.

InterWAVE Communications, Menlo Park, CA

1999 to 2000

Human Resources Generalist

Worked closely with the Human Resources Director to establish a formal HR

department for this brand new Public Company. Responsible for the day-to-

day operations of the HR Department.

. Benefits: Manage all aspects of Company benefits such as open

enrollment, training and relocation. Administer benefits programs such

as life, health, dental and disability insurances, pension plans,

vacation, sick leave, leave of absence, and employee assistance

program.

. Employment Law and Training: Design, implement and communicate company

policies and procedures. Create and professionally conduct new hire

orientation and exit interviews. Initiate the creation and

implementation of the HR intranet web page.

. Employee Relations: Assist the HR Director with employee issues and

complaints. Design and implement new forms to facilitate communication

between HR and other departments. Participate in the committee to

implement 360 performance review and company core values.

. Workers' Compensation: Administer Workers' compensation case

management. Coordinate training for Managers, employees and HR staff.

Investigate accidents and prepare reports for insurance carrier

. Administrative Services: Supervise three HR administrative staff to

effectively process all new hires and support administrative tasks

throughout the company.

. Facilities: Coordinate work orders, vendors and office space.

Sodexho-Marriott Services, Laundry Division, Gilroy, CA

1997 to 1998

Human Resources Manager

Provide Leadership, direction and control in Human Resources Matters.

Advice and counsel management of legal requirements and of Company Policy

regarding all aspects of Human Resources and Employee Relations.

Sodexho-Marriott Services, Laundry Division, Gilroy, CA

1993 to 1997

Assistant Human Resources Manager

. Working knowledge of labor laws ADA, FMLA, Workers' Compensation and

related legal requirements.

. Supervision of 2 Human Resources Staff.

. Safety Coordinator (implementation of SB198 and OSHA).

. Develop and coordinate in-service training for managers and

supervisors in interviewing, hiring, terminations, promotions,

performance review, safety, and sexual harassment.

. Supervision of the recruiting, interviewing, hiring and orientation

process.

. Facilitate communications, mediate conflict and bring to resolution

employee relation issues, grievances, and disputes in order to

maintain a positive and mutually beneficial working environment for

all employees.

. Coordination of DOT and DMV requirements for drivers

. Worker's Compensation Case Management.

. Prepare for and attend unemployment hearings.

. Investigate and resolve Sexual Harassment claims.

. Review potential employee terminations with department managers and

make recommendations based on policies, procedures, and labor laws.

Follow-up with termination when necessary.

. Coordination of Payroll functions (administration and production).

. Coordination and orientation of corporate Benefits Annual Enrollment

. Coordination of the disciplinary and attendance records.

. Translate for employees all major documents from English to Spanish,

including policy and procedures, rules and regulations, handbooks,

postings, flyers, and training documents. Act as an interpreter

during employee meetings.

COMPUTER SKILLS:

Working knowledge of Microsoft Office, Windows XP, Excel, E-mail, and

Internet

HRIS: PeopleSoft, Ultipro, HRB ADP

EDUCATION AND CERTIFICATIONS

Life-Only Agent/Health and Disability California License

Professional in Human Resources (PHR)

Certificate in Human Resources Management

French Language

University du Lyon II, Lyon, France

BS in Communications

U.N.I.V.A., Guadalajara, Jalisco, Mexico

Contact this candidate