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Manager Service

Location:
New Albany, OH, 43054
Posted:
August 13, 2011

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Resume:

August **, ****

Position: Mental Health Management/Program Director

Very Willing To Relocate.

Education:

****-**** ******** ** ******* of Psychology, Cum Laude, Missouri State

University, Springfield, MO

1999-2001 Master of Science in Guidance and Counseling, Missouri State

University,

Springfield, MO: GPA: 3.93

Missouri State University was formerly Southwest Missouri State University

January 2005 to present Licensed Professional Counselor (State of

Missouri)

May 2009 to present National Certified Counselor (NCC) #254117

August 2010 to present Certified Brain Injury Specialist

Oct 1995 to Nov 2001 Vast Experience working in the Substance Abuse

field

June 2005 to May 2010 Volunteered for Hospice Compassus (patient care

and bereavement counseling)

March 2006 to May 2010 Red Cross Disaster Volunteer

Sept. 2007 to Sept. 2008 Medication Aide Certification (Department of

Mental Health)

Experience:

May 2011 to present: NeuroRestorative Ohio- Columbus, OH: Program Director

(Full time)

? Manage post acute supported /transitional living program for 5 TBI

survivors (residential program). Execute and maintain all CARF and

licensing documentation for the program required by the State of Ohio.

? Serve as Case Manager for 5 residents. Responsible for completing all

plans and in- home sessions on a weekly basis. Responsible for all

communication with payer sources (Workers Compensation, Private Pay and

Veterans Pilot Project).

? Serve as House Manager for all operations related to financial, safety

and maintenance.

? Serve as Human Resource Manager. Responsible for all hiring and

documentation required for payroll and training of staff.

? Conduct marketing presentations for various agencies to promote

residential program in Columbus, Ohio. (CEU presentations and

informational)

August 2010 to May 2011: Defense and Veterans Brain Injury Center

Charlottesville Rehabilitation Programs - NeuroRestorative- 1101-B E. High

Street, Charlottesville, VA 22902: TBI Regional Care Coordinator (Full

time)

? Surveillance of 4 states (OH, TN, KY and OH) to ensure care coordination

of Service Members and Veterans sustaining a traumatic brain injury in

combat (OIF/OEF) by completing Intake assessments and Follow up assessments

(3,6,12 and 24 month intervals)

? Organized, managed, and executed complex record systems/case management

? Conducted outreach presentations to 4 states to promote Care Coordination

program

? Collaborated with military treatment facilities case managers, veteran's

administration case managers and community resources to connect service

members/veterans with care and benefits

? Enrolled service members/veterans in DVBIC Care Coordination program that

meet criteria while in DVBIC Charlottesville Rehabilitation Program

? Attended weekly program staffing and contribute to discussion of

individual cases

December 2008 to present: Department of Defense: The Military and Family

Life Program - MHN Government Services, PO Box 10086 San Rafael, CA

94912; MFLC consultant (As needed and available)

. Provide informal, short-term problem resolution in order to supplement

existing counseling resources at military installations. Support service

members in active duty, reserve, and National Guard. Services are provided

to Active Duty, National Guard and reserves for most branches of the

military including Army, Marines and Air Force

(The Military and Family Life (MFLC) Program was created as a result of

increased demand for support for Service members and their families driven

by military actions in Iraq and Afghanistan.)

. Rotational assignments involve face-to-face service delivery on or off

the military installation

These assignments may include solution focused problem solving, outreach

and educational services

. On Demand services include non-medical counseling support and psycho

educational presentations regarding, for example, deployment and

reintegration, communication, and grief and loss. These services

primarily support National Guard /Reserve Component Service members and

their families

NPI #136*******

December 2007 to March 2008: Missouri Department of Social Services (MO

HealthNet Division), 615 Howerton Court, PO Box 6500 Jefferson City, MO

65102;Licensed Professional Counselor (8 hours per week - temporary)

. Weekly therapy sessions with children from 8-18 years old in local group

home (children in State custody and by parent's request)

. Submitted process notes and assessments

. Submitted billing to Medicaid program for payment

May 2003 to July 2010: Missouri Rehabilitation Center, 600 N. Main, Mt.

Vernon, MO. 65712; Traumatic Brain Injury Service Coordinator/Program

Manager (Full time - 50 hours per week)

. Developed 10 county territory in Southwest Missouri by establishing

consumer base in rural and metropolitan area (travel required)

. Utilized effective communication and counseling skills to assess needs of

Traumatic Brain Injury survivors (adults 21 to 65 yrs old) and their

families in a 10 county area (service plans, assessments and resource

referral: Trauma and PTSD emphasis)

. Hired and supervise 2 Head Injury Service Coordinators in 14 county area

(Springfield territory)

. Responsible for Department budget, funding management and prior

authorization negotiations with payors to an amenable end

. Conduct Traumatic Brain Injury Presentations and organized workshops to

educate the public and professional community

. Recruit numerous community based agencies as paid providers

(rehabilitation therapies, counselors, physiatrists, neuropsychologists,

dentists, neuro-opththalmologist, primary care physicians and in-home

support)

. Advocate for Traumatic Brain Injury funding at State Legislative level

and served on Brain Injury Association-MO board (committee involvement,

annual seminar collaboration and fundraising)

. Implemented successful Federal TBI early referral program at

rehabilitation center

. Initiate open communication with survivors, families, providers and

community agencies

. Organized, managed, and executed complex record systems/case management

Supervisor: Lori Brenneke, Adult Head Injury Program Manager, Missouri

Department of Health and Senior Services: 573-***-****.

September 2002 to May 2003: State of Missouri, Vocational Rehabilitation

Division, 613 E. Kearney, Springfield, MO 65803; Vocational Rehabilitation

Counselor (Full time - 40 hours per week)

. Evaluated disability clients for program eligibility and provided

counseling and guidance

. Served as advocate for clients in regard to education and vocational

goals

. Reviewed medical and mental health documents provided by colleagues and

other professionals

. Maintained working relationships with service vendors and other community

based agencies

. Training in human anatomy and neurology

. Formulated function and needs analysis

. May 2002 to September 2002: City of Republic, Missouri, 540 Civic Blvd,

Republic, MO 65738: Municipal Court Clerk (Full-time - 40 hours per

week)

. Organized and executed daily operational functions

. Formulated city budget

. Responsible for county monetary collections and disbursements related to

the court's jurisdiction (bonded)

. Responsible for interviewing and hiring of support personnel

. Team participation with police officers, city accountant, judge,

prosecutor, attorneys, planning and zoning and local public

Gap in employment history is due to father's cancer illness.

June 2001 to February 2002: Lakeland Regional Hospital, 440 S. Market,

Springfield, MO 65806; Intake Specialist (Full time - 40 hours per week)

. Completed intake and behavioral assessments via phone conversations on

children and adolescents

. Exercised effective communication skills with colleagues and client

family members

. Executed appropriate community referrals and hospital admission practices

. Initiated insurance and pay source certification and authorization

October 1995 to November 2001: State of Missouri, Joplin and Springfield,

MO; Probation and Parole Officer I (Full time - 40 hours per week)

. Proficient at self-motivation, time management, and organizational skills

. Supervised and counseled varied caseloads of probation/parole clients

(dangerous felonies/sex offenders, substance abuse)

. Executed behavior and anger de-escalation

. Developed community resource programs, and facilitated sex offender group

work

. Conducted assessments and intake procedures with clients

. Researched, analyzed, and wrote court related documents

October 1988 to May 1996: Cox Health Systems, 1423 N. Jefferson,

Springfield, MO 65802; Emergency Room Admissions Facilitator (Full time -

40 hours per week)

. Triaged patients and worked in conjunction with nursing and emergency

physician

. Computerized registration of patients

. Patient care assistance and transportation to medical floors

. Observed laceration repair, cornea donation and numerous medical

procedures

. Processed and entered physician and facility charges

. Documented emergency response communication for physician approval



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