Michael Brandt

**** ******* ****

Reynoldsburg, Ohio 43068

614-***-****

CAREER SUMMARY

Self-starting, detail oriented Auto Damage Appraiser with 18 years of

experience in auto estimating and body shop repairs and procedures.

Excellent customer service skills and a strong multi-tasker able to meet

customer needs while maintaining a high level of quality service. Skillful

negotiating and problem solving skills. Proficient in Windows MS Word, MS

Excel and Estimating software to include ADP, CCC, Pen Pro and Mitchell.

.

EMPLOYMENT:

Germain Honda 2010 - Present

Estimate Advisor

. Experience writing estimate using CCC 1 estimating software.

. DRP estimator for Erie, Nationwide, Metlife and Ohio Casualty

insurance companies while following strict guidelines for repairable

and total loss vehicles.

. Keep customers up to date on repair status and updating rental

companies.

. Work with multiple adjusters in keeping repairs moving towards

completion.

. Support all departments to establish a team work environment.

Independent Appraiser, Columbus, OH 2006 - 2010

Auto Damage Appraiser

. Experience writing estimate using Pen Pro estimate software.

. Wrote estimates for multiple insurance companies following strict

guidelines for repairable and total loss claims.

. Appraised vehicle value on total loss vehicles.

. Worked with other adjusters in surrounding area to assist with claim

volume.

. Worked from my home documenting mainframe on salvage, total losses and

notes to claim file.

Geico Direct Insurance, Columbus, OH 2004 - 2006

Auto Adjuster I

. Experience writing estimates using CCC Pathways Estimating Software

and evaluating condition and value of total loss

vehicles using CCC Value scope.

. Determined vehicle damage to be repairable or total loss.

. Handled negotiating of total loss settlement and transfer of title to

complete settlement, while controlling, storage and rental cost.

. Worked from my home posting checks, documenting mainframe on salvage,

total losses and documenting notes to claim file.

. Provided excellent customer service on a daily basis.

. Team player and self-starter.

Westfield Group, Columbus, OH 1997 - 2004

Senior Material Damage Specialist

. Experience writing estimates on autos, boats, trucks and motorcycles

and evaluating condition and value of total loss vehicle using ADP.

. Provided excellent customer service on a daily basis.

. Evaluated all types of damage utilizing Mitchell Estimating Software

and Procedure Guidelines.

. Prepared and settled total losses, while controlling storage and

rental cost.

. Provided assistance to other service offices on a constant basis.

. Volunteered and assisted on storm duty.

. Team player and a self-starter.

Germain Toyota, Columbus, OH 1995 - 1997

Shop Estimator

. Wrote estimates utilizing ADP Estimating Crash and Procedure Guideline

Software.

. Worked closely with insurance adjusters to bring repairs to a

completion.

. Provided customer service on a daily basis.

. Established good rapport with technicians to keep repair times to a

minimum.

. Handled billing and payments after completion of repairs.

US Air Force, Keesler Air Force Base, MS 1985 - 1995

Accounting and Finance Technician

. Handled military and civilian pay records.

. Calculated travel and lodging pay for temporary duty.

. Audited military pay records and travel vouchers.

. Worked closely with accounting department on monthly balances.

. Performed a wide range of general office functions.

EDUCATION;

. Leadership School, US Air Force Management

. Community College, US Air Force Accounting and

Finance

. Columbus State

Applied Science

. Eastland Vocational School Auto Body

Repair Certificate

. Gahanna Lincoln High

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