David kinuthia Muturi

**** *. ******* ***., *** *0 KAnaheim, Ca 92801 Cellphone: (714) 561-1924Home number: (714) 956 - abgvmu@r.postjobfree.com

Objective To attain a position as a customer service agent in your organization.

Work Experience Sep 2009 - to date Securitas USA Anaheim,California

Security Officer at Cvs La habra§ Responsible for Yard check and patrol§ Responsible for Logging in and out trailer trucks§ Responsible for the incoming and out going calls§ Filling documents

§ Jan 2008 - May 2009 Somak Safaris Inc Brea, California

Customer Service Agent§ Responsible for receiving and assisting clients and agents on phone regarding their travel information.§ Responsible for sending information and brochures to clients. § Informing clients on the various products that our company offers in details.§ Typing trip itinerary and faxing or emailing clients the same.§

Nov 2003 - Sept 2004 Cyber Café Nairobi, Kenya

Cyber Administrator§ Responsible for maintaining running the cyber§ Responsible for the maintenance of the computers § Receiving calls § Typing, printing, scanning work for the customers§ Helping the customers in browsing the internet

Education Jan 2008 - To date Cypress College California

§ Currently pursuing AA Degree in computer information systems (CIS)

Computer skills § MS office knowledge.§ MS Excel knowledge§ MS PowerPoint knowledge§ Adobe PageMaker knowledge § HTML, DHTML, ASP knowledge§ MS access.§ Windows 2000/3 knowledge. § Basic Visual Basic § Basic Computer Engineering Studies § Computer Networking (Win NT, Win 2000)

Additional Skills § Self taught and highly enthusiastic about web technology.§ 20WPM typing speed.§ Excellent communicator with exceptional documentation skills.§ Critical thinker able to work under intense pressure without balking.