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Administrative Assistant Customer Service

Location:
New Ulm, TX, 78950
Posted:
August 30, 2011

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Resume:

GOALS: My current goal is to acquire a stable, challenging, and

rewarding position utilizing my skills and knowledge of the Legal,

Healthcare, and Transportation Industries in order to assure and improve

society's way of life.

EXPERIENCE:

Mar 03 - Present Law Office of Gregory A. Stewart, 1710 S Dairy Ashford,

Suite 103 Houston, Texas 77077

Legal Assistant / Legal Secretary (Civil Litigation,Personal

Injury, Commercial, Product Liability)

Currently working as legal and administrative assistant and

secretary to a sole practitioner who specializes as a

Plaintiff's civil trial attorney in Personal Injury law,

Product Liability, Commercial and Corporate litigation as

well as administration of Estates and some criminal work;

handle all office management and administration, organization

of all files, create, type and prepare all discovery,

correspondence, pleadings, order and organize all medical

records, other legal documents. Prepare and electronically

file documents with State and Federal courts, transcribe

dictation, communicate with clients by telephone and written

correspondence, communicate with courts, investigators and

coordinate mediations and depositions, work with vendors and

handle all office administration. Position requires extreme

confidentiality and an independent work ethic, customer

service and public relations skills, cash management,

accounting, and general overall flexibility.

June 02 - Mar 03 TEMPORARY ASSIGNMENTS, Houston, Texas

Administrative Assistant / Legal Secretary (Civil Litigation)

Worked independently for several agencies as contract

employee at various firms and corporations; firms include

Alarmtechs, Inc., (administrative) Western Litigation

Services, Buckley, Matthews, White & Howell, LLP which is

now Buckley, White, Castanada & Howell, LLP, (corporate,

business, civil and personal injury law firm), and Market

Sciences (Office Manager). Prepared documents for filing,

compose and generate correspondence, and administrative and

office management. All positions required heavy

administrative experience with knowledge of processes and

procedures, knowledge of basic office operations,

accounting, customer service and computer skills using MS

Word, Excel and PowerPoint and Outlook and other software.

June 00 - June 02 Law Offices of Michael Ramsey, 2120

Welch, Houston, Texas 77019

Administrative Assistant / Legal Secretary (State and

Federal Criminal Lit)

Experience handling office administration and procedures,

filing, records management, customer services and public

relations and skill utilizing Microsoft Office (Word,

Excel, PowerPoint) on MacIntosh, QuickBooks and Harris

County JIMS (Justice Information Management) system.

Maintained heavy daily docketing, communicated with

Municipal Courts, Criminal District Courts, Criminal County

Courts, US District Courts on State and Federal cases, 5TH

and 10TH Circuit Appellate Courts, Criminal Appellate

Courts, and the United States Supreme Court by telephone

and through correspondence. Dealt with all offices

associated with these courts such as U.S. Marshall's

Service, other law firms, bonding companies, Federal

Detention Center and law enforcement agencies. Prepared

and filed motions, briefs, Pre-sentence Investigation

Reports, issued Federal and State Subpoenas; requested ALR

Hearings, coordinated with DPS and subpoenaed witnesses.

Interviewed and dealt directly with clients on a daily

basis. Maintained client files, researched case law, and

utilized the Internet for media searches. Handled some

AP/AR, domestic and international travel arrangements and

all basic administrative duties. Assisted three (3) of

Houston's top criminal attorneys with administrative and

executive support. Position required confidentiality,

flexibility, extensive customer service and public

relations skills and use of independent judgment and

detailed recall.

Aug 99 - June 00 Bires & Schaffer, 712 Main Street, 31ST

Floor, Houston, Texas 77002

Administrative and Legal Secretary (State and Federal

Criminal Litigation)

Experience handling office administration and procedures,

filing, records management, customer services and public

relations and skill utilizing Microsoft Office (Word,

Excel, PowerPoint), QuickBooks and Harris County JIMS

(Justice Information Management) system, cash management

and accounting. Maintained heavy daily docketing, prepared

and filed motions, briefs, PDR's, writs, and other similar

documents with cover letters with Criminal District Courts,

Criminal County Courts, United States District Court State

and Federal, 1ST and 14TH Courts of Appeals, 5TH, 6TH and

8TH Circuit Courts of Appeals, Criminal Court of Appeals,

and the United States Supreme Court. Dealt with entities

associated with these courts such as District Attorneys'

offices, District Clerk's offices, U.S. Attorneys' offices,

U.S. Marshall's offices, Probation offices, Pre-Trial, Post-

Trial, U.S. Parole Board, U.S. Secret Service, Sheriff's

Offices and State and Federal jails and prisons and local

law enforcement agencies. Interviewed and discussed cases

with clients, arranged appointments, meetings and handled

large sums of money. Researched case law and obtained and

prepared evidence for trial. Assisted five of Houston's

best criminal attorneys.

Nov 98 - Aug 99 TEMPORARY ASSIGNMENTS, Houston, Texas

Legal Secretary / Legal Assistant / Administrative Assistant

(Civil Lit/Class Action)

Worked for several employment agencies doing contract work

at various law firms and corporations. Firms included

Markle, Ramos & Zito, P.C., Fleming & Associates, LLP, Kent

Electronics, Weatherford International, and several other

companies on a short-term basis. Prepared documents for

filing, docketed cases, interviewed and spoke with clients.

Worked on class action suit and maintained files. Created

presentations in PowerPoint for national meetings, kept

calendars, domestic and international travel arrangements

and handled all administrative duties. Positions required

heavy administrative and legal experience using MS Word,

Excel and PowerPoint.

01/98 to Nov 98 BRACEWELL & GIULIANI, L.L.P. 711 Louisiana, Suite 2300,

Houston, Texas 77002 (Was Bracewell & Patterson, LLP)

Legal Secretary (Civil Lit., Boutique Law Firm)

Served as Legal Secretary for various Commercial Litigation

trial lawyers and Managing Partner. Maintained dockets and

prepared legal documents such as briefs, pleadings

including petitions, motions, answers, discovery documents,

and subpoenas filed in State Court, United States District

Court, Civil and Federal, and the Fifth Circuit Court for

the Southern District, and service by certified mail or

process server. Help in preparation of exhibits, jury

instructions, trial notebooks. Experienced with security

agreements and contracts. Served as Legal Secretary for

School Law, Real Estate, Energy & Finance, Wills & Estate

Planning, Corporate & Securities and Bankruptcy attorneys

and Intellectual Property Divisions within the firm.

03/94 to 01/98 BURZYNSKI RESEARCH INSTITUTE 9432 Katy Freeway, Suite

200, Houston, Texas 77055

Administrative Assistant, Regulatory Affairs/Legal Assistant

( March, 94: Assisted attorneys in coordinating, gathering

and organizing research materials, managing special

projects, generating documentation in preparation prior

and throughout Federal criminal trial ending in May, 97;

( Performed editing and proofreading of legal

documentation, correspondence, article drafts, and press

releases throughout criminal trial;

( Functioned as Assistant Public Relations Representative

with heavy interaction with press and media providing

information and documentation regarding the Doctor,

patients, stockholders and investors, coordinated

interviews, writing and editing of press releases and

organized PR packages;

( Provided recommendations and helped draft and proofread

prospectus brochure;

( Provided administrative support to facilitate and assure

smooth flow of documentation to physician for research;

o Organized meetings with outside investors, international

symposiums and conferences and arranged and booked

domestic and international itinerary schedules;

( Supervised, delegated and generated correspondence and

communications;

( Functioned as liaison between clinical trials subjects

and FDA;

( Assured clinical trials legal and regulatory

documentation was filed on time with FDA;

( Formally communicated with external researchers by

letter and telephone for purposes of research and public

relations;

( Served as Institutional Review Board secretary,

documentation Supervisor and meeting coordinator;

( Prepared subjects by orientation prior to enrollment;

( Negotiated rates with insurance companies;

( Helped with collection on past due accounts;

( Notified insurance companies by letter regarding

subjects' condition and further recommended treatments;

and

( Advised and assisted Human Resources with employee

discipline issues.

ADDITIONAL

EXPERIENCE: In addition to my most recent experience, I bring four (4)

years of extensive knowledge and vocabulary of the

Transportation Industry of containerized cargo utilizing

operational, management, administrative and organizational

skills by working with Norfolk and Western Railroad through

Maritime Terminals, Inc., Norfolk, Virginia, steamship lines,

and shipping cargo by truck. I have an additional four (4)

years of practice and skill in the health insurance industry

in operations, human resources, senior-level administration

and claims analysis.

EDUCATION:

5/1998 - 10/1998 SOUTHWESTERN PARALEGAL INSTITUTE 4888 Loop Central

Drive, Houston, Texas 77081

(Approved by the American Bar Association)

Courses completed include Introduction to Law, Litigation,

Trial Preparation, History of the Court System, Domestic

Relations, Business Organizations, Courthouse Survey, Legal

Research and Writing, Interviewing Techniques, Computer

Basics, Resume Seminar and Document Production.

Participated in Mock Trial as lead attorney for the

Defense.

Attended Old Dominion University, Norfolk, VA, 2 years -

General Studies/Music

College of The Mainland, Texas City, Texas - Accounting

SKILLS: Typing 85wpm, Dictaphone Transcription, personal computers,

knowledge of Windows and Macintosh Operating Systems,

Microsoft Office, (Word, Excel, PowerPoint, Outlook),

Scheduling Programs, Quick Books, basic office machinery,

operations and administration, scanning, and 10-Key By

Touch.

CONTINUING EDUCATION COURSES:

Forensics: The Science of Crime Scene Investigation;

Management Techniques and Analysis; Public Speaking; Public

Relations and Creative Writing; Writing, Editing, &

Proofreading; Basic Supervision; Organizational Skills and

Development ; Handling the Difficult Employee; and Time

Management for Administrative Assistants & Managers.

AFFILIATIONS:

. Notary Public for the State of Texas - Commission

current through 8/11/2012.

. Listed in the 1989-90 volume of Who's Who Among Young

American Professionals

References available upon request



Contact this candidate