Linda Marie Carberry
Winnetka, California 91306
Cell Phone: 818-***-****
abgt5v@r.postjobfree.com (Home)
PROFILE
. Over 30 years experience in software business applications
development, with emphasis in project management, program management,
product management, release management, department management, data
management, change management
o Specializing in data analysis/design/modeling, data integrity,
data warehouse, business intelligence, reporting strategy,
master data management including metadata management,
business/process improvement, change management, quality
assurance testing, development of use case models, workflow
management, help desk/call center operations, infrastructure
selection/management, curriculum development, training,
presentations, teambuilding, personnel management/assessment,
content management, Project & Data Governance.
. Non-Profit Constituent Management, Mortgage Banking, Entertainment
(Home Video, Motion Picture Distribution), Insurance (Personal,
Commercial, Specialty lines, including Annuities and Structured
Settlement), HealthCare, Broker Administration, Aerospace, and
Manufacturing business experience. PEGASystems Project Management, PMO
creation/execution and participant experience
. Advanced skills in Microsoft Office Applications including Excel,
Word, PowerPoint, and Microsoft Project, Strong Visio process flow
diagramming experience
. Experienced in SDLC, PMBOK (PMI) usage as well as iterative Agile
development and DMAIC methodologies and techniques.
. SOX (Sarbanes Oxley) Compliance experience
. Strong testing experience in all phases of system development,
utilized Quality Center
. Committed, professional, enthusiastic, fast learner, dependable,
organized and detail-oriented.
. Strong communicator, both written and oral, within all levels of an
organization and seasoned in gaining alliances.
. Strong problem-solving and analytical skills.
. Advanced presentation skills and effective public speaker/meeting
leader/facilitator.
. Seasoned management skills and team builder.
. Project Management Certification (PMI Approved) - 2000 / PMI Member
. Six Sigma Green Belt Certified - 2005
. Data Warehouse Certification - 2005
. Completed PEGASystems Business Architect Essentials Training - 2012
. Undergraduate Diploma (AA Equivalent) in Total Data Processing - 1982
(Perfect Attendance/Highest GPA) - MBTI Milwaukee, WI
Continued studies in Business Management 1982 - 1986 (MATC Milwaukee,
WI)
EMPLOYMENT HISTORY
9/2014 - Present:
Consultant - outsource Technical; performing as Technical Supervisor for
Cedars-Sinai Decision Support Group, Encino, CA - Reporting to Mark Clary
Environment: Planning, Data strategy, Metadata creation/management for
reporting, Outlook, VISIO, Excel, Change Management, Powerpoint, Process
Improvement
. Responsible for working with current management to improve the
efficiency and depth of the Decision Support Reporting team. Team is
responsible for all financial, clinical and analytical reporting for
the entire Cedars-Sinai Medical Network Group.
. Streamlining report flows and improving communication between work
entities within Cedars-Sinai
. Developed presentation showing inadequacies and areas for improvement
. Created action plans and work breakdown structures to begin work on
each area in need
. Streamlining process flow and service request form and associated
database to exist online and provide visibility to work queues.
Developed design allows for greater flexibility and management
10/2013-9/2014:
Manager, Data/Information Management - Philanthropy & External Relations
City of Hope, Los Angeles, CA
Environment: Planning, Data strategy, Metadata creation/management, Visio,
MS Project, Primavera, Outlook, Vendor Management, Blackbaud, VISIO, Excel,
Change Management, Powerpoint, PMO
. Responsible for the data integrity of the constituent (donor) records
held in the Blackbaud database as well as data relationships to
Convio/Luminate
. Leading a team of 5 data analysts and records management associates,
directing workloads, building solutions to duplicate record issues
between systems and in broadening the team member skills
. Created future state process flow for system related solutions
. Creating metadata repository for AccessHope/BBDW as well as full data
quality plan to improve data quality and provide a trusted data
environment regardless of entry process
6/2012-10/2013:
Project Manager/Lead Consultant - Philanthropy & External Relations/ITS
City of Hope, Los Angeles, CA, (Insight Global Agency)
Environment: Planning, Data strategy, Metadata creation/management, Visio,
MS Project, Primavera, Outlook, Vendor Management, Blackbaud, VISIO, Excel,
Change Management, Powerpoint, PMO
. Successfully led and completed the project effort to combine the
fundraising data within an externally vendor hosted data warehouse
environment with the general ledger data from the internally hosted
data warehouse to be able to provide combined/complete analytics for
fundraising support. Templates for 5 reports were developed within the
Business Objects environment. Responsible for reporting status to ITS
PMO, DISSC, Transition Team and User Forum as well as managing the
project budget.
. Successfully led to completion the project effort to upgrade the
Blackbaud software from version 2.7 to 2.94. Client did not have a
vanilla installation due to customizations made to fit their
environment. Strategized appropriate plan for completion of effort.
Completed schema compare documentation for usage during effort. Worked
with Blackbaud staff as well as internal resources. Developed test
plans as well as a full regression test script that includes a
checklist for new environment installations. Led all phases of the
project and reported status to ITS PMO, DISSC, Transition Team and the
User Forum. Managed project budget.
. Led the project effort to resolve the interface issues between the
personal external fundraising software "Convio" with the main
fundraising software from Blackbaud
. Led the project effort to create a Recognition database that will
provide kiosk access to photos of donor recognitions purchased to
honor individuals. This kiosk view also provides a mapped location to
find the recognition in the associated building on the vast Duarte
campus. Worked closely with Planned Legacy (Canadian Vendor) in
testing of both the content management system as well as the kiosk.
Took control of data needs following the departure of the project's
data analyst.
. Involved with the implementation of the new ERP system, PeopleSoft and
in identifying how the new account structures will impact the
Blackbaud fundraising software
. Project plans created for all efforts
. Utilized Primavera for ITS PMO portfolio support, member of PMO
. Created and implemented a project prioritization concept
(scoring/ranking) including the process flow to assist in building a
rolling 12 month release calendar for project and enhancement content
for our Philanthropy and External Relations systems. This method
provides a means to be sure that our more important system needs are
understood and able to be voiced/shared with executive leadership.
. Completed a full regression test plan able to be uploaded into Quality
Center for our CRM system of record, AccessHope
6/2011-6/2012:
Vice President, Service Delivery, Technical Delivery Manager - Liquidations
Data Management, Home Loans Business Process Management
Bank of America, Agoura Hills, CA,
Environment: Planning, Data strategy, Metadata creation/management, New
department creation, Visio, MS Project, Outlook, Vendor Management,
PEGASystems, VISIO, Clarity, ECMS, DMAIC, Excel, Change Management,
Powerpoint
. Established a Data Management organization. Chartered to establish a
metadata repository receptacle and data custodians who fully
understand liquidations system of record data and become participants
in all work that utilizes this data to validate that data is
continually being used properly across all mortgage systems
. Established appropriate toolkit for data in concert with enterprise
wide disciplines, created and maintained associated budget.
. Authored standards and policies on how to utilize the department as
well as how data is shared. Member of PMO from a data perspective
where these new policies will be shared and controlled as well as a
member of the enterprise wide data governance council as a data
custodian
. Responsible for the quality of the data and in establishing a
dashboard to monitor data quality fluctuations
. Created and delivered presentations to senior executive leadership
. Led workflow management project (Home Loans Business Process Manager)
that would ultimately replace several legacy applications in the
default mortgage space, vendor PEGASystems was purchased and engaged.
Worked closely with vendor associates, IT and business associates.
First phase successfully completed and released 6/4/2012 according to
schedule, budget and resource commitment. Effort was highest priority
in the bank and will ultimately save the bank $6 million per year in
system costs as well as allow for a more expedient method to decision
loans entering default. Days to decision loans went from a low of 120
to less than 30, the backlog of over 120,000 loans to be decisioned
went down to less than 20,000 in the first month.
. Strong leader in DCO (Direct Capture of Objectives) sessions on
several PEGASystems projects for the Attorney Network Firm Management
and Postponement areas. Work included process improvement to work
flows as well as interfaces to related systems along with the change
management required to implement the improved application and process
flows
1/2009-6/2011:
BSOR Application Manager /Senior Technical Consultant / IT Project Manager
Kaiser Permanente, Burbank, CA
Environment: Planning, Business Process Flows/Documentation-Improvement,
Requirements Documentation, Visio, MS Project, Lotus Notes, Quality Center,
PEGASystems, Excel, Change Management, Powerpoint,
. Responsible for the management (Business Application Owner) of the
Business Partner System of Record (BSOR) (PEGASystems). Managed all
aspects of SOX controls as well as prioritizing work, analysis, new
enhancement releases, project management, testing, training and
production support
. Resident BSOR application expert to the business
. Created, led and supported the PMO for broker based projects and
systems. Designed, managed and led the release management items within
the broker business line, including efforts to build and enhance the
BrokerNet internet site.
. Responsible for department change management as well as employee
preparations due to process improvements and new technology
applications
. Business lead on broker information on Small Business Transformation
project, working with IT.
. Completed reformatting a large brokerage firm's (Mercer) data
according to specifications, using newly developed in house tools.
Included development of roadmap for resulting hierarchy. Resulted in
first HealthCare Insurer to fully understand this largest broker
business, structure, locations, and needs to enable payment of
compensation accurately and on time.
. Responsible for writing Business/User/Functional requirements
documents.
. Responsible for creating/modifying process flow documentation within
business areas as well as identifying areas for improvement, and
creation of those new process flows.
. Completed project management for:
o Customer Focus Alignment (Call Center) effort which consolidated
1st call resolution for all departments to one location with
appropriate routing based on criteria.
o Documentation and improvement of process workflows for Broker
Compensation
o Development and delivery of a Broker System of Record utilizing
an Oracle database with a PEGASystems GUI front-end. This
included a Master Data Management strategy solution for key
broker data. Worked closely with the business and Information
Technology. Created training materials and led training
sessions. Performed system problem/issue resolution. Led system
UAT and Regression Testing. Performed lead role on Go Live
weekend ensuring that data and technology were acceptable for
all areas of the business. Assisted in Disaster Recovery
testing, Performance testing and full testing of hot fix
solutions.
. Responsible for creating and delivering presentations on project
analysis results and decisions to executive level leaders.
. Performed quality checks on all reported results regarding combined
systems data, issues discovered were handled via Agile project
management methods.
. Responsible for handling enhancement release content requirements for
3 releases since Go Live as well as a PEGASystems PRPC upgrade
release.
. Developed, maintained and controlled a rolling 12 month release
calendar for all systems impacting the broker system of record.
7/2006-11/2008:
Project Manager, Production Manager
Asylum Productions; Pierce College Farm Center, Woodland Hills, CA
Environment: Budgeting, Planning, Education, Communication Management and
Facilitation, MS Project, Visio, PowerPoint, Marketing
. Responsible for project planning, budget planning as well as
construction/build out efforts of the property using MS Project,
essentially ran the property.
. Created appropriate marketing presentations using Power Point.
. Ensured that appropriate resources were assigned to work tasks and
follow up that work had been completed, report status to
management/owners.
. Create/write/deliver curriculum for educational offerings and
manage/market these programs throughout the year. Hire and train
involved personnel.
. Managed deliveries, merchandising, P/L, hiring/firing/training
personnel.
. Managed festivals and special events held on the property including
film shoots
11/2002 - 7/2006:
Senior Manager Technology
Washington Mutual, Chatsworth, CA
Environment: UNIX, DB2, Crystal Reports, Erwin, Mainframe (COBOL, IMS),
Microsoft XP/Office, MS Project, Test Director, VISIO, Powerpoint
. Senior Project Manager for Data Integrity Initiative utilizing IT and
business resources throughout the country as well as offshore, PMO
representative for the Home Loans Originations data area.
. Created the Technical Feasibility Studies for development of changes
necessary to all systems as well as leading the root cause analysis on
more than 50 data issues in regards to system cause. When implemented
saved over $20 million in yearly costs.
. TRANSLATED BUSINESS REQUIREMENTS INTO TECHNOLOGY SOLUTIONS.
. SCOPED AND MANAGED THE ENHANCEMENTS NECESSARY TO EXISTING
SYSTEMS/ARCHITECTURE/INFRASTRUCTURE TO ENSURE THE HIGHEST LEVEL OF
DATA INTEGRITY FOR ALL HOME LOAN CUSTOMERS.
. IDENTIFIED AND MANAGED PROCESS IMPROVEMENTS WITHIN THE BUSINESS NEEDED
TO ENHANCE PRODUCTIVITY AS WELL AS CHANGE MANAGEMENT REQUIRED TO FULLY
IMPLEMENT IMPROVEMENTS.
MANAGED THE CREATION AND MAINTENANCE OF A DATA DICTIONARY ENVIRONMENT
TO HOUSE METADATA FOR OUR LOAN ORIGINATION/SERVICING DATA PROCESSING
SYSTEMS.
. Identified, documented and gathered data required for systems
development and completed a metadata mapping document for all fields
utilized in loan systems and in creating accompanying source documents
highlighting used hardware.
. CREATED A COMBINED RELEASE PROJECT PLAN FOR SYSTEMS IN LOAN
ORIGINATION AND SERVICING
CREATED PROJECT PROPOSALS FOR WORK EFFORTS NEEDED IN ORDER TO HANDLE
DATA REPORTING/QUERYING NEEDS.
. Created methods of cleansing and validating data used in adhoc
reporting.
. UTILIZED CRYSTAL REPORTS, ACCESS AND EXCEL FOR EXECUTIVE LEVEL
REPORTING.
. ANALYZED BUSINESS PROCESSES, AND ACCOMPANYING DATA FOR SYSTEM
CONVERSIONS AS WELL AS DOCUMENTING SYSTEM INTERFACES AND INTEGRATION.
. MANAGED THE PLANNING, ANALYSIS AND DATA GATHERING FOR THE INTRA-DAY
RATE LOCK PROJECT. WORKED CLOSELY WITH THIRD PARTY VENDORS, TRADERS
AND OFFSHORE TESTING TEAM.
. MANAGED AND COORDINATED ALL SIT AND UAT TESTING ACROSS MULTIPLE
BUSINESS AND TECHNOLOGY GROUPS AND MAINTAINED FULL TESTING CALENDAR.
WORKED WITH OFF-SHORE RESOURCES THROUGHOUT CYCLES.
. Utilized Test Director in maintaining and reporting status of testing
cases and conditions back to the team, developed process and format to
report completion status utilizing Project and Excel.
. Performed goal setting, performance reviews, status reporting on our
efforts and set directions for personnel development and growth
strategies.
. CREATED SCORECARD FOR MANAGEMENT ON PROGRESS MADE TOWARDS A HIGHER
STANDARD IN DATA QUALITY.
COLLECTED AND ASSIGNED SPECIAL HANDLING RUNS THAT INCLUDED CORRECTIONS
TO LOANS, DELETIONS OF LOANS AND SYNC UPS OF LOANS BETWEEN SEVERAL
SYSTEMS.
Managed new enhancement release development/change control as well as
on-going production support for the Loan Origination System.
. Authored system documentation, including escalation and on-call
documentation as well as service level agreements (SLAs).
. Worked with vendors to include contract negotiations, expected
deliverables, execution levels and implementations.
. Participant in budgeting process and controlled budget for area.
. Completed Concept Proposals for a Loan Servicing Operational Reporting
Solution in excess of $3 million and one to bring in Avatar
LookingGlass for productivity enhancement in excess of $2 million.
Both were successfully completed on time and on budget.
10/2000 - 10/2002:
Senior Data Warehouse Manager, Universal Studios Hollywood, Universal City,
CA
Environment: UNIX, DB2 UDB, VB/ASP, Informatica, Microstrategy, Crystal
Reports, Erwin
. Managed the day to day activities surrounding the creations of data
warehouse environments across multiple subject areas for theatrical,
and home video, including international needs (London).
. CONTROLLED BUDGET IN EXCESS OF $20 MILLION
. COMPLETED THE PLANNING, ANALYSIS, DESIGN, DEVELOPMENT, TESTING AND
DEPLOYMENT OF FOUR DATA WAREHOUSE ENVIRONMENTS INCLUDING METADATA
MANAGEMENT.
. MANAGED THE ANALYSIS AND DEVELOPMENT OF A BOX OFFICE APPLICATION
DEVELOPED IN VB/ASP.
. GAINED BUSINESS KNOWLEDGE IN HOME VIDEO AND THEATRICAL RELEASE
BUSINESS AREAS.
. PROJECT MANAGER OF AS MANY AS TEN PROJECTS AT ANY GIVEN TIME AND IN
CREATING AND MAINTAINING A COMBINED PROJECT PLAN/CALENDAR. MAINTAINED
BUDGETS, ISSUE LISTS, SCOPE AND ENHANCEMENT REQUESTS.
. Successfully brought to completion, in less than 4 months, the highly
troubled Home Video Phase I data warehouse project.
. Successfully led the completion within timeframes and budget of
several data warehouse builds, including the proposal and requirements
gathering, planning, analysis, designing, developing, testing,
implementing and training of the Domestic Theatrical Distribution,
International Theatrical Distribution, Home Video Revenue Sharing
Enhancements, International Home Video Data Warehouse Data
Reconciliation data warehouse projects as well as the creation of a
Domestic Box Office application.
. Managed a team of professionals (numbering 14) in numerous Information
Technologies including VB/ASP, ETL, Microstrategy, reporting and data
architecture as well as managing a staff of project managers.
. Took responsibility for the management of the project plan of the Home
Video Financial system replacement effort.
. CREATED STATUS REPORTS FOR STAKEHOLDERS AND COMMUNICATED WITH THE
BUSINESS USER COMMUNITY FROM LOWEST LEVEL TO PRESIDENT LEVEL OF
SUBJECT AREAS. BUILT VERY STRONG, LASTING RELATIONSHIPS WITH THE
BUSINESS USERS.
. Created Project Plans and charters for all data warehouse projects and
followed the project methodology supported by the PMO office.
Identified appropriate levels of project rigor depending on
complexity, budget and executive reporting priorities. PMO
representative for Motion Picture Distribution and Home Video
projects.
. Developed/Authored Methodology for completing Data Warehouse projects
for usage within the PMO.
. Completed Performance evaluations, Performance Plans and training
needs for staff members.
. Created and delivered presentations, brown bag sessions and training
classes of the data warehouse environment and concepts to other
Universal employees.
9/98 - 9/2000:
Senior Project Manager, Data Warehouse, Manager of Data Management/Data
Administration
21st Century Insurance - Woodland Hills, CA
Environment: Oracle 8.1.6, Unix 11.0, DataStage, Integrity, Microstrategy,
Cognos Impromptu/PowerPlay for Molap, SAS, SQL Server, PeopleSoft
. Managed the Data Warehouse Discovery effort that entailed the creation
of a Business Case document (white paper) that supported the
development of a data warehouse environment for the company.
. Selected infrastructure components through a managed selection
process, (RFP driven) and proof of concepts.
. Leadership requested my project management of the data warehouse
environment following presentation of the business case (white paper)
to executive management (CFO, CIO, COO) in December 1999.
. Created detailed project plan for this build and completed first build
of Data Warehouse in 6/2000 according to plan and within budget.
. Responsibilities included management of the data warehouse build,
managing staff of 6 assigned to the project, as well as managing the
Operations staff members for inclusion in the build. This included
DBAs, SAs and desktop support staff that were matrixed in.
. Created performance evaluations, and identified training needs for
staff
. Developed and sold a data delivery organization concept to the VPs in
Information Services. This group was created to help deliver data and
metadata to the organization through data marts and other data
delivery methods (Crystal Reports, downloads, other PC tools)
following the successful creation of the data warehouse environment.
. Created and delivered presentations and training classes of the data
warehouse environment and concept.
. Efficiently operated the Data Management organization which included 2
Sr DBAs, 4 DBAs, 2 Data Architects, 1 Data Analyst, 1 System
Architect, 2 Application Security Administrators, and a QA Department
staffed with a QA Supervisor and 3 QA Analysts working in Oracle,
UNIX, PeopleSoft and SQL Server environments. Performed the budgeting
for this department.
. Scheduled database activities, scheduled data modeling, process
modeling and JAD sessions, created service level agreements for
database availability and maintenance to include backups and
recoveries, production turnover, code migrations, provided application
security support and oversaw the smooth running of this service area.
. Assigned appropriate personnel to projects and in planning and
controlling projects. Project involvement included data warehouse/data
marts, SMS 2.0 pilot, numerous application system development projects
including PeopleSoft and SAP/Siebel evaluations, metadata management
and Business Channel Architecture.
. Developed strategic directions for DBMS infrastructure/architecture
design and solutions which involved reviewing tools and technologies
to ensure that the organization was positioned to move forward and
this department was ready to support any new business functions slated
for the future, including multi state support.
. Evaluated, proposed to executive management and purchased new CASE
tool, a Change Management tool and a Corporate Metadata Repository
tool.
. Member of the Infrastructure Management Project Team, responsible for
creating current Data Architecture as well as Target environment.
Chaired internal database reviews.
. Managed training plan for staff to maintain high level of expertise,
staff happiness and to position team to handle current and future
projects.
5/96 - 9/98:
Senior Data Administrator
TheZenith - Woodland Hills, CA
Environment: Oracle, SQL, System Engineer
. Managed metadata, the metadata repository and selected the tools to
best maintain this effort. Knowledgebase was developed to lend meaning
to data both in and out of the Data Warehouse environment.
. Created Star Schema Models that designed the tables and access to the
data marts developed within the Data Warehouse Project.
. Created data naming standards used in all projects/systems within
Information Systems.
. Developed and maintained the Physical Data Model for the entire
database structure of the Oracle system. Over 1000 tables were used
and designated in the model in the areas of Claims and Premiums.
. Performed data cleanup activities on the database data. Sample data
values were added to the data documentation. A logical data model was
created from the findings in the data.
. Created and maintained all Logical Data Models and other models
(Process, Activity, Functional Decomps, etc.). Created models in 3rd
normal form.
. Utilized SQL and Data Browser as needed to obtain information.
Participated in the selection process for OLAP and Decision Support
(EIS) tools.
. Created all data dictionary documentation and used the System Engineer
CASE tool. Was the resident expert on this tool, selected following an
extensive evaluation in June of 1997.
. Created training and presentation materials as well as the actual
training of the systems and business user staffs on use of data views,
data models, data dictionary documentation and other forms of data
information.
3/94 - 5/96:
Data Administrator
Health Net - Woodland Hills, CA
. Developed Data Naming Standards, Metadata Management, Data
Administration Policies and Change Control Procedures. Developed a
Data & Process Modeling Handbook.
. Included the managing of content for the repository environment.
. Developed the Navigator Methodology and customized it for usage within
the company, included strong Content Management structure.
5/91 - 3/94:
Data Administrator/Repository Administrator
Transamerica Insurance Group - Woodland Hills, CA
. Created, utilized, and customized the Corporate Repository including
the development of Data Naming Standards, Metadata Management, Data
Administration Policies and Change Control Procedures. Created
training materials in the use of the Corporate Repository including a
complete UserGuide and a course in Information Engineering Concepts
and Data Modeling.
4/90 - 5/91:
Data Administrator
Blue Cross of California - Woodland Hills, CA
. Developed and customized a Corporate Repository utilizing MSP
DataManager. Developed company Standards and Procedures and placed
them within the Repository as well as corporate metadata. Developed
the online User Guide and trained all personnel.
. Created Content Management structures.
6/86 - 3/90:
Data Administrator/Data Dictionary Administrator
General Dynamics Inc. - San Diego, CA
. Completed Metadata Management.
. Customized MSP Data Manager environment, developed policies and
standards.
. Frequent speaker at metadata user groups
11/82 - 6/86:
Data Technician/Programmer
Johnson Controls Inc. Battery Division - Milwaukee, WI
. Responsible for the IDMS Release 5.7 and 10.0 products in the areas of
Data Administration and New Development. Most importantly, responsible
for the customization and maintenance of the IDD, enhancing this tool
for better productivity within the Systems area. Wrote, managed and
maintained metadata within the IDMS/IDD environment.
9/2000 - 5/2004 (during same time as employed with Universal and Washington
Mutual):
Senior Instructor (Evening Project Management Classes)
Learning Tree University - Chatsworth, CA
Author and Instructor of Principles of Project Management.
. CLASS COVERED OVERVIEW OF PROJECT MANAGEMENT TOPICS AND WAS PART OF
CERTIFICATE PROGRAM CURRICULUM APPROVED BY PMI.
. CLASS ATTENDED BY PROFESSIONALS FROM COMPANIES IN MANY DIVERSE
INDUSTRIES.
. DOZENS OF STUDENTS ACHIEVED THEIR PMP AFTER ATTENDING THESE CLASSES.
AUTHOR AND INSTRUCTOR OF PROJECT SCHEDULING AND COST MANAGEMENT.
. Class covered cost methods, Critical Chain, Theory of Constraints and
Earned Value concepts and was part of Certificate Program curriculum
approved by PMI.
. Class attended by professionals from companies in many diverse
industries.
. Dozens of students achieved their PMP after attending these classes.
Author and Instructor of 3 Day Intensive Project Management Class.
. Crash course in project management techniques that was attended by
professionals and students.
. Received many positive comments from students as well as strong
support from both Campus Directors (Chatsworth & Thousand Oaks) and
the CFO of Learning Tree.