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Customer Service Sales

Location:
Aurora, CO, 80012
Posted:
August 30, 2011

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Resume:

Audra Browne

***** *. ********* ***. #***

Aurora, CO 80012

720-***-****

abgs9m@r.postjobfree.com

Mission Statement: I am a consummate professional, seeking excellence in

all my interactions, whether in sales, service, research or other contacts

with people. I seek to leave a lasting positive impression, with positive

increases to expected yields in every scenario, My bottom line is to

exceed every expectation, learn quickly what I do not know, and make a

mastery of every skill I acquire. I seek to obtain employment in data

analysis, data accumulation and research, or a field related to the tasks

of culling and disseminating data or building corpora; to utilize my skills

in analytical research and data analysis in a position that is both

rewarding for me, and which utilizes my unique skill set to benefit my

employer greatly.

science-minded

excellence-driven

efficient and timely

proven problem-solver

creative, seeking new and timely solutions

excellence and efficiency in data retrieval and sorting by both multiple

and singular criteria

Excellent and above-par research skills, excellent with "back-door"

internet queries

ACADEMIC BACKGROUND

Bachelor of Arts, Completed December 2010, University of Colorado at

Boulder

Major: Linguistics

Emphasis: Cognitive Science/ Computational Linguistics/ Corpora building /

Diachronic Linguistics (etymology and lexicography)

CAREER HISTORY

Targeted:

Researcher, Linguistics Data Analysis.

University of Colorado at Boulder. April 2006 to December 2010

Tenured for 4 years. Researcher for the WordNet Mapping and Revision

Project and annotator, Grouper for the Eventive Nouns grouping project,

originated at USC and continued at CU

Long-time data annotation, data-tag adjudication, and data grouping

researcher, VSAP (Verb Sense Annotation Project).

Former researcher for the Biomedical Co-reference Annotation group at CU,

in the initial stages of the project, during the time in which we were

pioneering ways of producing reliable and replicable results.

Former researcher for the Propbank to Wordnet mapping project, mapping raw

syntax bank data (PropBank) to semantic roles (VerbNet).

VSAP Website http://verbs.colorado.edu/VSAP/teams.html

Non-target Career History:

1st Chair Makeup Artist, Denver Region - Denver, CO

Prescriptives Cosmetics, Estee Lauder Corporation, 2005- 2008

-Customer service and makeup artistry, high emphasis on sales. Promoted out

of counter sales to regional artistry position.

1st chair in-store Makeup Artist - Denver, CO

Foley's Cherry Creek, 2005-2006

-1 of 2 "1st chair" artists at a million-plus selling Prescriptives

counter. High emphasis on both sales and service.

Sales Representative - Golden, CO

Aon Innovative Services, AIG Corporation, 2004-2005

-Renewed US and Canada warranties for service and repair of whirlpool and

Kitchenaid products.

Owner and Proprietor - Denver, CO

Makeup Angel Image Productions, 2002-2004

-Using cold-sales leads, advertising, and established clientelle, built a

business specializing in wedding day makeup and hair artistry, couture and

runway work, personal image consulting and other occasion and speciality

image work.

- Managed 2 part-time employees and numerous freelancers.

National Customer Service Representative - Denver/Telluride

NaturElle Cosmetics - 2001-2002

-PR junior director, National Customer Service Manager, and lab assistant.

-Managed cold-lead accounts, acted as account executive, fulfillment

specialist for both corporate

(salons, stores) and persona accounts.

-Ran social media marketing campaign, designed programs, and worked with PR

people at major fashion publications. Worked with Hearst publications

(including Harper's Bazaar, Cosmopolitan, Conde Nast, etc.) as the PR

coordinator for our account..

-Worked in fulfillment and troubleshooting of order fulfillment, mastered

cosmetic manufacturing and worked as junior chemist.

-Handled all ingredient concerns at corporate and private levels. Managed

private label orders for

corporate accounts, and acted as a sales-savvy generalist wherever needed.

ACQUIRED SKILLS

. Typing speed: 90 wpm

Fluent in English and French

. Extremely computer and internet savvy; knowledge of social networks and

trends, gold standard

matrices in NLP/machine learning, and advanced search shortcut methods for

leading browsers,

social networks, media, and retail sites. Experienced and proficient with

Google docs, translate, calendar, wave, and gadgets.

. Software: Microsoft Office suite, Open Office suite, all major browsers

including Chrome and

Opera, SSH tunneling, XML skills, RegEx skills, and some knowledge of

Python; Excellence and

power-user level experience in Word, OOwriter, PowerPoint, and Impress.

Many others which

have linguistic, translation, or niche usage.

REFERENCES

William Corvey, Lead Supervisor, VSAP.

abgs9m@r.postjobfree.com

Dr. Martha Palmer, head of research on all of the projects for which I have

been involved at CU.

http ://verbs.colorado.edu/~mpalmer /

abgs9m@r.postjobfree.com

Lindsay Clark, Former co-worker and supervisor, VSAP.

abgs9m@r.postjobfree.com

Dr. Weldu Michael Weldeyesus, Linguistics, CU. Personal Reference.

abgs9m@r.postjobfree.com

Father Yacoub Soliman, Personal Reference.

abgs9m@r.postjobfree.com

Susan Israel, Personal Reference.

abgs9m@r.postjobfree.com



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