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Customer Service Sales

Location:
Bensenville, IL
Posted:
January 02, 2013

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Resume:

Donna Mastores

-*

**** ********* **.

Plainfield, Illinois 60586

Employment Server

*/**-*/** *** Lobster Joliet, Illinois

*/**-******* ********** ******** 202 Substitute Teacher

Elementary School

Middle School

Special Education

6/04-12/05 Overnight Crew Member

Kohl’s Department Store Joliet, Illinois

Stock shelves, distribute merchandise and prepare promotional

signs for sales.

9/97-10/01 Case Assistant/Paralegal

Kirkland & Ellis / Chicago, Illinois

Update and maintain precedent file room and database

Organize pleadings, correspondence, proofs of claim.

Obtain research law articles.

Perform service calls on behalf of our clients and creditors.

Prepare and distribute letters, faxes and mailings.

9/92-9/97 Switchboard Operator

Kirkland & Ellis/Chicago, Illinois

Route Incoming Calls

Update firm-wide directory

Train new personnel on the voicemail system

Design comprehensive informational packages to assist new

switchboard operators.

9/88-9/92 Receptionist/Administrator

Kirkland & Ellis/Chicago, Illinois

Schedule law meetings daily for up to 30 law partners

Prioritize and distribute mail for approximately 150people on the

Corporate law floor (one of seven)

Receive clients, responds to inquiries and perform peripheral client

services.

Assist office services in such areas as billing and

Preparation of pre-tail documentation.

6/87-9/88 Inside Sales/ Customer Service Representative

Design Galleries/ Chicago, Illinois

Consulted with potential prospects on product pricing, sales and

availability.

Researched suitable alternatives for discontinued products.

Achieved an 80% closing ration(400 sales/500projects)

Education Bachelor of Science : Business Administration -1986

University of Illinois/ Chicago Circle.

Computer Skills Proficient in Microsoft Word, Excel and PowerPoint



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