Customer Service Accounting
Resume:
John A. Duah
**** ****** ***** **** ( Westerville OH 43081 ( abgrqh@r.postjobfree.com
Dedicated and qualified Finance and Accounting Professional with 11 years
of experience in CPA firms, financial institutions and retail and
additional understanding of non-profit accounting.
audits ? accuracy ? statements ? variance research
CUSTOMER SERVICE
SUMMARY OF QUALIFICATIONS
. MASTER OF ACCOUNTING AND FINANCIAL MANAGEMENT (MAFM), IN ADDITION TO A
BACHELOR OF SCIENCE AND AN ASSOCIATE OF SCIENCE, BOTH IN ACCOUNTING AS
WELL AS CURRENT PREPARATION FOR THE CPA EXAM.
. Well acquainted with regulatory compliance for GAAP, Sarbanes Oxley and
other current rules, regulations and policies.
. Strong skills and experience in auditing, variance research, accounts
payable and receivable, financial analysis and reporting.
. Detail-oriented with exceptional multi-tasking abilities, self-motivated
and goal-oriented, thrives in independent operations and team dynamics,
with effective interpersonal and communication skills.
Professional Experience
AUDITOR JANUARY 2011 - PRESENT
Gueye & Associates, CPA Gahanna, OH
Certified Public Accounting firm.
. Conduct in-depth financial analysis to assist non-profit organizations
and government entities in regulatory compliance and goal achievement.
. Assure compliance with GAAP and other regulations through executing
complex projects and scrutiny of appropriations, expenses and
encumbrances for government funds.
. Ensure accuracy of accounting transactions to general ledger entries,
assess operational risks and review all audit sections for completeness,
accuracy, cutoff and compilations of financial statements.
. Perform flux analysis to determine stability and position of finances and
audit planning to evaluate risk level.
Research Specialist June 2008 - December 2010
jpmorgan Chase Columbus, OH
An American multinational banking corporation of securities, investments
and retail.
. Provided examination, analysis, reconciliation and interpretation of
accounting systems, financial transactions, client accounts, reports, and
investments to ensure accuracy and regulatory compliance.
. Improved profitability through use of activity based cost studies that
determined costs for banking products including effectiveness by product
and customer.
. Reduced risk and improved efficiency by ensuring all funds are in line
with streamlined operational procedures.
. Trained and certify by the bank of these segments,. Patriot Act, Banking
Secret Act and Anti Money Laundry.
. Enforced Bank Secret Act (BSA), Anti Money Laundry (AML) and America
Patriot Act against illegal transaction.
. Due diligent measures for both domestic and Foreign accounts that
involved certain persons to reduces risk.
. Report any suspicious activities that might signify money laundry, tax
evasion or criminal activities.
. Enforced internal policies, procedures, and control.
Staff Accountant, Volunteer March 2007 - June 2010
global Financial Concept Columbus, OH
Certified Public Accounting firm.
. Provided account payables and receivables processing for healthcare and
childcare providers including interim month-end financial statements and
charts to determine financial status.
. Generated and reviewed financial statements, performed trend analysis of
businesses, researched with statistical models to develop successful
business strategies and audited clients' books.
customer Service Representative March 2003 - June 2008
Great Indoors Columbus, Ohio
Home improvement chain store offering appliances, furniture, bedding and
other decorative items.
. Processed customer sales while protecting confidential information,
performed client research, handled credit and other issues and managed
cash and phone calls.
. Sold credit products, verified discrepancies concerning checks, payments
and merchandise pricing in addition to assisting in fraud detection and
prevention measures.
. Assisted with training of new employee on company policies and procedures
in addition to prevention of thefts of merchandise and credit cards
through attention to detail and effective preventative actions.
. Earned Employee of the Month award.
Education And Training
MASTER OF ACCOUNTING AND FINACIAL MANAGEMENT / CPA OPTION 2011
Keller Graduate School of Management Columbus, OH- Main Campus
Bachelor of Science in Accounting 2009
Franklin University Columbus, OH
Accociate of Applied Science in Accounting 2007
Columbus State Community College Columbus, OH-Main campus
Additional training and Skills
. Proficient in Microsoft Office Suite (Word, Excel, Project, PowerPoint
and Access), Spreadsheets, QuickBooks and Peachtree.
community involvement
. AREA CHURCHES, VOLUNTEER TRAINER OF FINANCIAL SOFTWARE USE FOR NON-PROFIT
ORGANIZATION
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