Customer Service Real Estate
Resume:
Catherine B. Murphy
?
**** ******* **? Mounds, OK 74047
Phone 918-***-**** ? Email abgr7l@r.postjobfree.com
Q U A L I F I C A T I O N S
I am a self motivated, highly organized individual that has the
ability to multitask and the drive to find what needs to be
taken care of, deadline driven with excellent problem solving
and communication skills. I am proficient in MS Office,
Peachtree, and Kellpro accounting software.
I have successfully completed certifications in:
CareerTrack-Criticism and Discipline Skills for Managers,
FMLA, Workman's Comp.
Oklahoma Housing Finance Agency-Compliance Training for Low
Income Housing Tax Credits.
Tulsa Apartment Association-Supervisory Skills.
AFS University- Brush Exposures 101, Field reporting 102-201-
301, Field Insurance Reporting for Farmers Insurance Group,
Professionalism in field reporting, Real Estates Services
101.
W O R K H I S T O R Y
Administrative Assistant, Okmulgee County Commissioner Dist.
#1, Beggs, OK
12/2007 to Present
Tracked all Purchase Orders, and Invoice record keeping of
purchases made by County Commissioner on a daily basis.
Answered incoming complaint calls and requests of citizens of
Okmulgee County District 1, containing 365 road miles.
Coordinated with Commissioner and Road Foreman to track
record keeping of all special projects, road projects, and
bridge projects. Tracked and issued Utility right of way
permits. Typing of letters and documents as requested by
County Commissioner. Corresponded with Engineers and FEMA on
disaster declarations. Completed all required documents and
accounting for reimbursement for FEMA declared disasters.
Accounting of all funds spent for District 1, including
requisition of Purchase Orders, through payment to vendors.
Tracking and submission of payroll for employees, including
keeping records of all sick/vacation time accrued and used.
Tracked all maintenance of vehicles, and fuel usage.
Customer service to all citizens of Dist. 1, and maintained
the professional extension of the County Commissioner's
office to the citizens.
Field Inspector, Advanced Field Services, Inc.
04/2007 - 12/2007
Completed interior and exterior inspections of homes for
insurance (P & L) and mortgage compliance in Creek, Okmulgee,
& Tulsa county. Performed roof inspections from the ground,
as well as competed construction inspections of new and
recently purchased homes. Reporting to Corporate office, via
web based software program, including photos, hazards,
premises condition, heating/cooling, electrical, plumbing,
water damage/leaks, as well as fire and safety hazards.
Customer service to client's customers, and maintained the
professional extension of workmanship our clients expected.
Apartment Manager, Crosshaven Properties, Tulsa, OK
09/2005 - 5/2007
Completed initial start up of property to market. Customer
service to future and current residents. Managed/Hiring of
employees. Payroll submission to corporate office. Writing
of yearly Budget including Special Projects. Reconciled
monthly expense reports. Maintained resident files, meeting
HUD Section 42 guidelines including compliance for both OHFA,
Tulsa Housing Authority, and Cherokee HA. Receiving of
monthly rental payments, posting using Yardi software.
Completed daily bank deposits. Writing work orders for
maintenance staff. Processed application, including
credit/criminal reports. Assisted future residents
throughout the application process. Answered multi line
phones. Ordered/Approved all purchases made for property.
Contacted vendors on a weekly basis.
Team Leader, Pyramid Real Estate Services, LLC., Tulsa, OK
09/2004 - 05/2005
Managed 600+ HUD Foreclosed homes for the state of Oklahoma.
Lead team of contractors to provide all aspects of Property
Management to HUD, preparing them for resale to the public.
Prepared and initiated Initial Inspections, Janitorial, and
Lawn Care & Special Service work orders. Maintained all
records of property management, including any City issued
violations. Tracked each house on an individual basis with
contractors and inspectors to be sure that all preservation
and protection was complete. Assisted Broker Real Estate
Agent in obtaining necessary information for marketing.
Scheduled and maintained Routine bi-montly inspections of
properties.
Apartment Manager, Hickok-Dible, Inc., Owasso, OK
06/2001 -07/2004
Customer service to future and current residents.
Managed/Hiring of employees, including payroll submission to
corporate office. Writing of yearly Budget including Special
Projects and anticipated Income and Expenses. Reconciled
monthly expense reports. Maintained resident files, meeting
HUD Section 42 guidelines, including compliance for both
OHFA, and Cherokee Housing Authority. Receiving of monthly
rental payments, posting using MS Excel. Completed daily
bank deposits. Filing legal proceedings and attended court
proceedings for Eviction process and necessary legal
proceeding to collect unpaid proceeds due by former
residents. Writing work orders for maintenance staff.
Processed application, including credit/criminal reports.
Assisted future residents throughout the application process.
Answered multi line phones. Ordered/Approved all purchases
made for property. Contacted vendors on a weekly basis.
E D U C A T I O N
Diploma, Casa Grande Union High School, 1989
Associates Degree-Business Administration, Lampson Jr.
College, 1991
CareerTrack, 2004, 2010
AFS University, 2007
OHFA-2004, 2006
R E F E R E N C E S
Rose Schroeder-Pyramid Real Estate Services, LLC
2108 N 28th Street
Broken Arrow, OK 74014
Pat Rule-Brookwood Apartments
1311 N. Ash Place
Owasso, OK 74055
Scott Gardner-Crosshaven Properties
1601 S. Main Street, Suite 308
Tulsa, OK 74119
Ron Ballard-Former County Commission Dist 1
202 S. Maple Dr.
Beggs, OK 74421
Shelley Stephens-Okmulgee County
314 W. 7th
Okmulgee, OK 74447
Contact this candidate