Curriculum Vitae of: [pic]
MARILYN C. MARIANO
Residence: #26 Kalayaan Street, Ususan Taguig City
Contact No: 091******** Land phone 369-9344
E-mail: abgr3v@r.postjobfree.com
Career Objective: To work in a prominent and progressive organization where
can I employ my knowledge and absorb on-the-job experiences for the benefit
of both the organization and myself.
November 2010-Present Sales Coordinator
Mix Plant, Inc.( Manufacturer of Bakery Premixes)
Duties & Responsibilities
. Assists in receiving orders from customer thru
phone in, fax and SMS.
. Prepares Sales order and distributes to the
concerned section/department.
. Facilitates the following immediate requests of
clients & coordinates w/ the concerned
department & Technical Sales Representative
like sample requisition, quotations prepared by
TSR, additional orders & hold advance orders.
. Receives & notes down inquiries/data from
potential customers & relays to the assigned
TSR of the area.
. Checks delivery schedule furnished by Warehouse
Dept. versus requested delivery date of the
client on a daily basis. Reports to the Sales
Manager any discrepancies or deviations.
. Performs standard office work including filing,
typing correspondence, processing/transmitting
mails, answering phones and ordering supplies
according to department's needs.
. Prepares daily sales report & submits to Sales
& Marketing Manager.
. Prepares weekly & monthly sales summary report
& submits to the Sales &Marketing Manager.
. Prepares Incentive Bonus Report for Accounting.
. Coordinates delivery problems to the Technical
Sales Rep.and help them resolved the issues.
March 2009-Aug.2010 Area Operation/Operations Assistant
Get Laud! ( Boutique)
Duties & Responsibilities
. Performs specific function in-store operation
w/c includes merchandising display, stocks and
sales monitoring.
. Evaluates performances of Sales Staff and
recommends for their renewal of contract.
. Identifying and maximize fast selling and slow
moving merchandize.
. Performs store visit and checking the whole
operations of each store.
. Assigned in Mall coordination, attending
various meetings with regards to Mall/Tenants
operations concerns.
Mar17, 2008 -April22, 2008 Customer Service Officer
HB Travel ( Travel Agency)
Customer Service Department
Mankhool Road, Dubai
Duties & Responsibilities
. Received calls and assists the clients
regarding hotel accommodation, flight booking,
car rentals inquiry and other customer related
queries.
. Follow up customer's confirmation pertaining to
their request.
. Follow up collections to customer's with credit
agreement.
. Reporting directly to Managing Director.
. Make correspondence such as Introduction
letter, Proposal letter and others.
. Prepares daily, weekly and monthly report.
Jan 2005 - Feb 2008 Telesales / Administrative Assistant
SCAN ASIA OVERSEAS INC. ( importer and distributor
of dairy,milk,juices,olive oil and wine)
Customer Service Department
Makati City, Philippines
Duties & Responsibilities
. Responsible for initiating sales and
maintaining service contacts with customers for
qualifying prospects for purposes of market
maintenance and penetration.
. Conduct telemarketing, which includes direct
telephone selling and servicing of accounts,
analyzing and qualifying customer information.
. Communicate appropriate information to
management, maintaining related records and
customer files.
. In charge in inbound/outbound calls regarding
customer related queries and encoding purchase
order directly to Exact Globe both for Food
Service and Supermarket accounts, offers
special prices and deals, collection follow-up
and handle customer problems, inquiries and
complaints.
. Prepare Proforma Invoices, Credit note, Debit
note and letters as requested.
. Monitor stocks based on a given inventory of
Warehouse thru the system.
. In charge in consolidating a report from all
Telesales for Food Service Purchase Orders
accomplished for the day.
Mar 1997 - Dec 2004 Retail Assistant/Merchandiser
SCAN ASIA OVERSEAS INC.(importer and distributor of
dairy,milk,juices,olive oil and wine)
Retail Sales Department
Makati City, Philippines
Duties & Responsibilities
. Responsible in promoting different products to
Customers, maintaining sales and monitoring
stock at all times both in displays and in
Warehouse and Cold Storage.
. Conducts inventory for the preparation of
making a purchase orders and weekly reports.
. Coordinate directly to Purchaser, Selling area
Supervisors and Managers, In-house displayers
and Receiving clerk and Supervisor.
. Handle various accounts over 20 branches of
Supermarket.
Jan 1993 - Jan 1997 Sales Representative
LA CROESUS PHARMA.( Drug, Liquid Detergent and
Dishwashing)
Sales Department
Quezon City, Philippines
Duties & Responsibilities
. In charge in making purchase orders and
collections in different Supermarket covered,
proper merchandizing of stocks inside the store
and Warehouse.
. Maintain good relationship with the purchasers,
in-store staff including Selling Area
Supervisors and Managers.
Aug 1992 - Nov 1992 Bottle Inspector / Production Operator
INTERPHIL LABORATORIES (Drug Manufacturer)
Penicillin Department
Paranaque City, Philippines
Duties & Responsibilities
. Inspecting bottles along the conveyor to ensure
and protect any medicines before using it in
the productions.
. Performing any job tasks given by the
Supervisor, such as leaflets insertion, filling
tablets/capsules through Filler machine before
going to strips, checking medicines
strips/level passing through conveyor.
Jan 1991 - Jun 1991 Production Operator / Line Leader
TELEFUNKEN SEMI-CONDUCTORS (PHILS.) INC.
Tuner Department
Taguig City, Philippines
Duties & Responsibilities
. Perform the job of station # 6 which is
inserting five assigned components to the PCB
and ensure all components are inserted
correctly and completely from station 1 to 5
before going to Solder Wave machine and pass
through all prepared PCB tuners, in preparation
for quality control checking.
. Ensure that target objectives/quota will meet
up.
SEMINARS / TRAININGS ATTENDED
Jan 1991 Statistical Process Control Course Level II
TELEFUNKEN SEMI-CONDUCTORS (PHILS.) INC.
Taguig City, Philippines
Feb 2003 Enhancing Personality & Professional Development
SCAN ASIA OVERSEAS INC.
Makati City, Philippines
Aug 2003 Sales Management Training
Makati City, Philippines
Feb - Mar 2005 Telemarketing and Customer Service Made Easy
Makati City, Philippines
July 28-Aug 8, 2008 How to be an effective and efficient Call
Center Agent
Excelasia Training Center, Makati City
May 25, 2011 Current Good Manufacturing Practices ( cGMP)
Rosehall Management Consultants, Inc.
SKILLS
. Microsoft Excel, Word, and Powerpoint
. Exact Software
. Internet Browsing
. POS
EDUCATIONAL QUALIFICATION
. Bachelor of Science in Medical Technology
De Ocampo Memorial College, Philippines
1987 - 1990
. Secondary
Pateros Catholic School
1981 - 1987
PERSONAL DETAILS
Nationality : Filipino
Age : 40 years old
Birth Place : Taguig City, Philippines
Birth Date : 23rd December 1970
Civil Status/Children : Married/3
REFERENCES
Available upon request. All information provided is verifiable.
WORK EXPERIENCE