KELSEY MICHELLE CROSS

* ** ****** **

San Marcos, CA 9 2078

760-***-****

abgqde@r.postjobfree.com

Summary

Customer Service Representative who achieves high levels of customer satisfaction.

Highlights

Cash handling expertise Organized

Exceptional customer service Strong work ethic

MS Office proficient Team player

Excellent communication skills People -oriented

Accomplishments

Earned Associate of the Quarter for outstanding customer service.

Experience

M arch 2006 Sales Associate

to Crate & Barrel Outlet, Carlsbad CA Sell Housewares

Current Assist customers with item selection

Operate cash register to complete transaction

Encourage purchase of appliances and household furnishings

Handle up to $10,000 on a daily basis

Assembled in-store marketing displays.

Examined checks for identification and endorsement.

Answered telephone inquires on product knowledge and availability

Education

F all 2011 California State University San Marcos, C alifornia, Unites States

Arts in Education L iberal Studies

E lementary Teaching Credential

M ay 2006 Carlsbad High School CA

H igh School Diploma

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