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Customer Service Air Force

Location:
Kokomo, IN
Salary:
15.00
Posted:
January 10, 2015

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Resume:

Bonnie J. Barnhill

**** **** ***

Peru, IN *****

765-***-****

abgpop@r.postjobfree.com

Objective Statement

Seeking administrative position to expand career skills.

Summary

Trained small and large groups on basic knowledge of Logistics Management programs and processes.

Area of Expertise

• • •

Public Speaking Conflict Resolution Report Preparation

• • •

Training & Development Customer Service Warehouse Management

• • •

Organized Project Manager Problem Solver

• • •

Punctual Quality Control Microsoft Office Programs

Professional Experience

Indiana Air National Guard–Quality Assurance – August 2013 – Present

• Inspected two work sections, 4 personnel, for accuracy in 4 programs and 3 processes.

• Organized Personally Identifiable Information presentation and briefed 43 personnel on definition

and ways to keep your information private from potential threats.

US Air Force–Logistics Management Inspector – April 2013 – August 2013

• Led group and one-on-one ‘Limited Inspector’ and ‘Electrostatic Sensitive Devices’ classes.

• Prepared monthly statistics for 5 listings in Office Excel and Word.

US Air Force–Combat Oriented Supply Operations Supervisor– January 2013 – April 2013

• Organized PowerPoint presentation and briefed upper level management and lateral support

technicians on proper procedures of “Mission Capable Asset Requisition”.

• Solved 4 missing assets worth $19,000, promptly organized and relocated.

US Air Force–Individual Protective Equipment Supervisor – April 2012 – January 2013

• Requisitioned, tracked, received 15 sets of war readiness equipment worth $17,000 in 14 days to

fulfill immediate mission requirement.

• Supervised and evaluated 9 employees.

US Air Force–Customer Service Supervisor – Dec 2011 – Apr 2012

• Briefed/trained 55 employees on basic knowledge of Logistics Management programs and

processes lasting 45 minutes.

• Organized and inspected 13 hardware inventory accounts coordinating internally and locally

totaling $54 million.

• Researched 27 assets for local procurement.

• Supervised and evaluated 4 employees.

US Air Force – Equipment Accountability Officer – Feb 2010 – Nov 2011

• Inspected and accounted for equipment assets outside of local area.

• Tracked over 600 equipment accounts daily in Microsoft Excel and Air Force Records

Information Management System.

US Air Force – Forward Supply Liaison – Mar 2008 – Feb 2010

• Managed office’s Air Force Information Management System tracking all physical and computer

information.

• Warehouse customer service support for two maintenance units and three main airframes.

• Communicates statistical data between supply and maintenance supervision.

US Air Force – Combat Oriented Supply Operations Supervisor – May 2005 – Mar 2008

• Expedited procurement of maintenance stock.

• Inventoried, maintained, and reordered aircraft maintenance stock.

• Inventoried Tail Number Bin and For Other Maintenance assets daily.

US Air Force – MRSP maintainer – May 2004 – May 2005

• Maintained 6 pallet positions of over $750,000 worth of stock.

• Procured and replenished assets for deployment preparation.

US Air Force – Warehouse Technician – Jan 2003 – May 2004

• Tracked precious metals, functional check, pilferable, electrostatic sensitive devices, classified

and sensitive material.

Education and Training

Attended AFSO21 Course, Lean Six Sigma

Attending Indiana University of Kokomo

Attended University of Phoenix

Attended University of Maryland University College

United States Air Force Airman Leadership School

Attended Pima Community College

United States Air Force Logistics Management Technical School

Completed Elisabeth Ann Johnson Memorial High School



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