Suzanne Birsa

**** ******** ***** **** ( Shorewood, Illinois 60404

abgpga@r.postjobfree.com 815-***-**** direct

Leadership Profile

An innovative and solution focused Human Resources executive with strong

global HR experience and a proven background in driving business results.

Viewed as a highly trusted business advisor with multi-cultural experience

ranging all phases of Human Resources including global HR leadership,

strategic planning, global & cross functional talent management, workforce

planning, leadership and executive development, strategic change and

communication, and financial operations. Recognized as a charismatic and

practical leader who can rapidly identify business problems, formulate

strategic and tactical action plans, drive change enablement and implement

creative processes in challenging and diverse environments. Exceptional

ability to build relationships and teams. Excellent stakeholder management

competencies.

Areas of Effectiveness

. Strategic HR/Executive Leadership with a strong generalist background

. International HR experience in leading a global IT function

. Strong Organizational Development & seasoned Organizational Design

expert

. Innovative experience in strategic, global Talent Management,

Succession Planning & Advancement Planning

. Deep experience in Strategic Change Leadership & Communication

. Authentic and strong interpersonal skills including successful multi-

cultural conflict resolution & negotiation

. Consultative approach in all situations coupled with dynamic

personality

. Mergers/Acquisitions

. Vendor/Resource Management

. Advanced presentation and speaking skills

Professional Experience

Sr. Human Resources Consultant

Suzanne Birsa Consulting (September 2013 - Present)

. Provide consultation in all areas of Human Resources management

specializing in organizational development, executive coaching,

strategic change leadership, employment compliance and training to

various clients in industries such as manufacturing (consumer products

& food), service, not for profit, financial institutions, medical and

pharmaceutical industries.

Director, Human Resources

The McDonald's Corporation. (March, 2008 - September, 2013)

. Provided senior human resources leadership to the Global IT Solutions

and Asia Pacific, Middle East, Africa (APMEA) corporate functions

within McDonald's International headquarters. Report to CIO and CFO

of McDonald's Corporation.

. Designed a 3 year strategic roadmap of people initiatives within the

global IT Solutions function

. Facilitated deep talent planning and strategic workforce management

processes and initiatives within all lines of the business.

. Lead strategy for all organizational design & strategic change

initiatives.

. Served as the HR Executive for the acquisition of 2 financially

unstable companies critical to the McDonald's restaurants. Managed

all HR global legal discovery, project communication for the People

stream and change enablement activities.

. Selected to serve as the primary HR Lead for the "MBS" Project Team -

(McDonald's eBusiness Suite) to replace all enterprise financial

legacy systems within McDonald's (moved to an Oracle Solution).

Designed the organizational structure, incentive plans and all HR

processes for this $45 million project.

Sr. Human Resources Consultant

True North Human Resources Consulting, Inc. (March, 2004 - March, 2008)

. Provide consultation in all areas of Human Resources management,

Organizational Development, executive coaching, career counseling,

employment compliance and training to various clients in industries

such as manufacturing (consumer products & food), service, not for

profit, financial institutions, medical and pharmaceutical industries

Suzanne L. Birsa, Resume (Page Two)

. Clients included: Stericycle, Inc., WM. Wrigley Jr. Company, American

Society of Plastic Surgeons, V&V Supremo Foods, Subway Development,

Mahoney Environmental, Crowther Roofing & Sheet Metal, Zip Pak

(Division of Illinois Tool

Works), Optimum Nutrition, Passages Hospice, Cutler & Associates.

Director, Human Resources & Organizational Development

(January, 2001 - March, 2004)

ConAgra Foods, Refrigerated Foodservice Group, Downers Grove, Illinois

(April, 2003 - March, 2004)

Promoted to implement the company's first dedicated Organizational

Development business strategy. Provided senior level HR support to a

corporate campus of 400 employees. Reported to Sr. VP of Human Resources

and supported 4 direct reports.

Provided HR strategy and generalist support to corporate campus and

focused on executing Organizational Development concepts, tool and

processes to drive success with clients and customers.

. Introduced the development and implementation of workforce planning

tools and processes, succession planning systems, and a competency

based performance management system linked to operational and

strategic business goals and incentive programs.

Designed and implemented a formalized leadership development program.

. Responsible for all Talent Management including full cycle recruitment

process.

Regional Human Resources Manager

ConAgra Dairy Foods Group, Inc., Downers Grove, Illinois (January, 2001 -

April, 2003)

Provided regional HR Leadership to 13 manufacturing facilities within

ConAgra Dairy Foods & Refrigerated Foodservice Groups.

. Streamlined the relocation of corporate campus from WI to IL resulting

in a Human Resources department with bottom-line accountability.

Maintained direct reporting relationship with all plant HR Managers.

. Formulated and administered new HR policies, employee suggestion

system and opinion survey and various other employee motivational and

communication programs.

. Served as Regional EEOC/Compliance Administrator in successfully

resolving all employment litigations as well as receiving full

compliance on 7 OFCCP audits conducted in ConAgra within an 18-month

period of time. Designed and delivered a "Walk Away with an AAP"

training program. Model was adopted throughout all ConAgra Operating

Companies.

Manager, Organizational Effectiveness

The Dial Corporation, Aurora, Illinois (1999 - 2001)

Recruited to provide consultation to and leadership for organizational

effectiveness and HR generalist support for 600 employee unionized high-

speed consumer products manufacturing facility.

. Served on in the design and delivery of high performance work teams.

Advised senior management team on organization design and business impact

issues including needs assessment, diagnosis, transition planning, and

corrective action plans.

. Developed positive and proactive employee relations and effective

communications.

. Designed employee development programs that included highly technical

fields (electrical, welding, machine design and operation)

. Communicated Affirmative Action/EEO policies and procedures to

include: profile, climate, goal setting, identification of problem

areas and planning.

Senior Human Resources & Training Generalist

Johnson & Johnson Personal Products Company, Wilmington, Illinois (1995 -

1999)

. Provided HR leadership in generalist capacity: managed all employee

and labor relations in a 600 employee, unionized & ISO 9000 regulated

facility. Directly managed all recruitment (hourly and salaried),

training administration, regulatory compliance/affirmative action, and

compensation and benefits administration. Handled all second step

grievances.

. Promoted twice throughout career - served on Plant Management team -

managed dual reporting relationship with Plant Manager and HR

Director.

. Served on Effects Bargaining team to negotiate the plant closure -

partnered with senior corporate executives to facilitate the entire

plant closure project that included a phased approach to layoff

schedule, outplacement services and facility/equipment relocation

and/or decommissioning.

Education

University of Saint Francis, Joliet, IL

Bachelor of Arts Degree, Accredited Program, 1991

Major: Industrial/Organizational Psychology; Minor: Human

Resources Management

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