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Customer Service Quality Assurance

Location:
Acworth, GA, 30102
Salary:
60000
Posted:
December 22, 2012

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Resume:

Operations Management

Production, Manufacturing

Recognized throughout my career for being a production leader leveraging my knowledge and experience in manufacturing and the utility industry to increase revenue and operational efficiency. Solid foundation in organizational, communication and time management skills. Adept at identifying process and performance gaps to complete business interest and developing process improvements initiatives. Seeking an Operation Management position in Production bringing 10+ years of experience as follows:

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Key Strengths

Operations Management

Quality Assurance

Process Improvement

Coaching & Development Lean Manufacturing

Customer Service

Scheduling

P&L Accountability Process Analysis

Risk Management

Project Coordination

Cost Reduction & Budgeting

Core Competencies

Results-driven with exceptional practical judgment with skills in developing process improvement, risk management, lean manufacturing and team management.

Known for taking strategic plans and benchmarking them for performance against key operational objectives.

Experienced in Lean manufacturing and a proven record for delivering key results, exceeding operational goals. Implementation of 5S throughout biochemical manufacturing.

Strong operational process improvement background through effective cost reduction, tactical planning, productivity gains and revenue growth strategies.

Professional Profile

BERMEX INC. – Marietta, GA.

Interim District Manager, 2005 to 07-2012

GENENTECH – San Francisco, CA.

Initial Purification Supervisor, 2003 to 2005

LAM RESEARCH – Fremont, CA.

Sr. Systems Integration Supervisor, 1996 to 2002

UNITED STATES MARINE CORPS

Non Commissioned Officer

Honorable Discharge (Desert Shield, Desert Storm)

Education

ITT TECHNICAL INSTITUTE – San Diego, CA.

Electronics Engineering Technology, Associates Degree, 1991

GPA: 3.9



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