Professional Experience

NORTH AMERICAN ROOFING 2012 -

Present

National, commercial roofing contractor.

Strategic Account Manager

Identify prospects and develop national accounts with multiple building

locations to sell large, commercial roofing projects. Develop client

relationships, prepare proposals and conduct contract negotiations to

ensure the sale of six figure commercial construction projects. Have

exceeded all goals for lead gen, proposals and sales. $2mm quota.

ADVANCED CUSTOMER SERVICES 2010 -

2012

Third-party, BPO contact center with 6 call centers supporting inbound and

outbound programs for regional and national clients.

Director of Business Development

Identify, prospect and close clients for contact center programs. One area

of specialty is in extended warranty and extended service plan marketing

programs and warranty customer service.

. Grew sales from Fortune 100 manufacturer to $1.6MM run rate. Manage

direct mail and email solicitations. Project status presentations to

executive management.

. Sold national appointment setting campaign for auto dealerships.

. Key player in developing the first, national extended service plan for

electric vehicle charging stations.

. Redesigned and developed company website and marketing collateral.

. Manage SEO, PPC/SEM and social media marketing campaigns.

. Develop strategic partnerships with warranty service companies

providing underwriting, service and software.

. Respond to RFPs, prepare proposals and conduct contract negotiations.

AWECOMM TECHNOLOGIES 2007-

2010

Tier 3 datacenter providing co-location, dedicated and shared hosting

plans, commercial content management website development, SEO and PPC

marketing programs.

Director of Sales

. Significantly grew datacenter hosting revenue. Recurring revenue grew

by $500K/year in addition to nonrecurring sales.

. Example of accounts includes Plante & Moran, Destination Rewards,

Payroll One, and Watserv.

. Sold $50,000 website and consulting engagement to multi-state energy

transmission provider.

. Championed content management website software resulting in numerous

new website and hosting accounts.

. Sold dedicated, co-lo and shared rack hosting along with managed

services including backup, firewall, IPS and VPN.

TOTAL DOOR 2001 -

2007

Manufacturer of commercial door systems specializing in architectural,

fire, pocketed and hurricane doors.

National Sales Manager (2004 - 2007)

Managed outside sales staff as well preparing responses to RFPs and closing

my own accounts. Company sales grew from $6.5MM to $9MM under my

management.

. Sold 650 pair door order for the Burj Kahlifa (Dubai) valued at $1.5MM

. Worked with sales staff and distributor network to close sales at

numerous accounts across the country.

. Redesigned marketing programs and collateral materials to focus on

vertical market segments. Managed corporate rebranding, collateral,

trade show activity and national advertising.

. Implemented CRM system for tracking all prospecting, sales and

forecasting activity.

. Redesigned marketing programs and collateral materials. Required

branding, all new collateral, trade show materials and national

advertising campaigns.

. Developed and implemented a national sales training program for

independent distributors that led to better product focus and

increased distributor sales.

Sales Management Consultant (Advitex) (2001-2004)

Sales and marketing consultant to Total Door. Analyzed and refocused their

sales and marketing strategy.

. Rebranded corporate presence and drove complete refocus on all

strategic elements of sales and marketing programs.

. Upgraded IT infrastructure replacing corporate servers and all desktop

systems.

RESOURCES CONNECTION 2000 - 2001

Accounting, HR, and IT contract placement specialists started by a Deloitte

Touche partner.

Director of I.T. Services

Identify, prospect and close client accounts for contract, high-tech

professionals.

. Recruited and marketed information technology professionals for

contract job assignments.

. Covered all aspects of business development including prospecting,

sales, recruiting, and project management.

. Conducted networking, cold calling, and referrals in pursuit of new

clients and IT professionals.

. $750,000 run rate within the first year.

PROCTOR FINANCIAL INSURANCE CORP. 1988-

2000

National insurance MGA providing lender-placed, commercial P&C policies. I

started there as a network specialist to eventually head their national

sales and marketing programs. Client list included over 1,700 mortgage

lenders and 900 independent insurance agencies.

Vice President National Sales & Marketing (1994-2000)

. Recruited, managed and mentored outside national sales staff and

marketing department.

. Traveled extensively with sales staff to identify client needs and

close major accounts.

. Created and implemented client Advisory Board that was central to

retaining key clients and developing new accounts.

. Redesigned all marketing programs, national advertising, website and

trade show materials.

. Achieved 300% of 1999 new production goals & 180% of first quarter

2000 production goals.

. Championed new flood determination services that grew into an asset

that was sold for $10MM.

CIO (1988-1994)

. Management responsibility for all systems development and hardware

installation.

. Managed a $1.4MM budget.

. Project manager for major rewrite of corporate billing and insurance

system.

Education

M.B.A., Marketing

Michigan State University

B.S.A., Information Systems

University of Michigan

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