Jeffery Cox ***

Bloomfield CT Trenton

OH *****

(513) 291-

0409

abgmph@r.postjobfree.com

Professional Summary

IT professional with over 16 total years experience in desktop,

server, and network support, diagnosis, repair, and Planning.

Provided all level support in Windows XP/2000 and Windows 7 environment for

3 manufacturing companies on Dell and HP Desktops and Laptops

Designed and supported networks and server farms for 3 manufacturing

companies on Dell and HP Servers

Setup and diagnosed Wireless network for internal use and between buildings

for Magnode Corporation

Planned and converted aging server to a virtual environment using VMWare

Convert and ESXi for Magnode Corporation saving over $500,000

Supported IPhone and Android devices for 2 manufacturing companies

Supported Syman MRP through dumb terminals and IP printers and started

upgrade to web-based ERP system called Jeeves Universal for Magnode

Corporation

Supported Samsung digital phone system and designed upgrade to Asterisk

VOIP for Magnode

Knowledge of Microsoft Project and Microsoft Visio

Knowledge and implementation of Openoffice suite and LibreOffice Suite

Technical Skills

Operating Systems: Windows Desktop 95/98/2000/XP/7. Windows Server

2000/2003/2008 some 2008r2. Sun Solaris 9, Redhat Fedora 17, CENTOS 6.3,

and Ubuntu Linux.

Hardware: Dell PowerEdge Servers, Dell Latitude Laptops and Optiplex

Workstations. HP Servers, Workstations, Desktops. HP Inkjet and

Laserjet printers. Epson Dot Matrix printers, Intermec 5300e, Cisco

switches and routers, Netgear switches and routers, Polycom VOIP phones

Software: Microsoft Office 97/2000/2003/2010, Lotus Notes 7/8, Lotus

Domino 7/8, OpenVPN. Teamviewer Remote Control, Untangle Firewall, IMAP 4

email server, Asterisk VOIP, Symantec Backup Exec Recovery, SysAid Helpdesk

and management system, MFGPro, EDI

Experience

Access Financial (through Pomeroy) 11/2012-12/2012

Network Engineer/Administrator

Instrumental in researching, designing, and testing upgraded communications

system for over 1300 locations

Designed and written documentation for new communications system as part of

Access Financials Network team

Assisted field technicians with installation and troubleshooting at remote

locations

Responsible for plan revisions as needed

Setting up Cisco Routers and switches

Allocating VOIP phones for multiple locations and setting up Polycom phones

Go2IT Group 07/2012-08/2012

IT Consultant

Office surveys of network, workstations, and telephones

Installed multifunction network/VOIP servers

installed Polycom VOIP office phones

Magnode Corporation

IT Administrator 06/2010-09/2011

Converted aging server farm to virtual environment using VMWare 4.0.1

Installed Data protection on virtual servers and network backup to Network

Attached Storage device

Administered user/device and directory permissions through Microsoft Active

Directory

Upgraded firewall system to include regular updates and content management

through Untangle Linux

Setup and administrated VPN accounts for sales department using OpenVPN

Daily administration of Dell servers, desktops, and laptops

Planned and started upgrade to HP Laptops and desktops

Daily maintenance of Syman MRP on Sun Solaris 9 server

Setup addition backup security with cloud backup system

Administrated Lotus Domino 7 server and Lotus Notes 7 and 8 on desktops and

laptops

E-Z Pack Manufacturing

IT Administrator 07/2008-06/2010

Upgraded Windows Server 2000 to Windows Server 2008 domain server

Installed Windows Server 2008 File server

Installed internal Linux IMAP email server to replace unsecured external

mail service

Relocated server room to secured, climate controlled location with UPS

Installed network backup on all Windows Servers using Symantec Backup Exec

Recovery

Setup network backup on Linux servers to Network Attached Storage

Upgraded firewall system to include content management and vpn using

Untangle Linux

Installed VOIP for Sales department using Asterisk Linux distribution

Elastix

Administrated user accounts and directory permissions using Microsoft

Active Directory

Daily administrator of HP servers and network

Daily administration of HP and Dell Desktops and Laptops LAN WAN

Blackhawk Automotive Plastics

IT Administrator 01/2006-04/2008

Organized and Administered over 100 mobile workstations throughout plant

Administration of 5 Dell servers

Building and maintaining Windows 2000 and XP systems

Maintaining a network environment using Unix-based systems MFGPro and

Freedom Error Proof label

Lead project to improve connectivity in plant network

Troubleshooting and repairing Intermec 5300e barcode printers

Siemens Business Services 10/2003-

01/2006

After Hours Help Desk Analyst

Responsible for trouble shooting IT related problems via telephone for over

70 different companies

Used Windows NT 4.0, Windows 2000, Windows 95/98, Microsoft Office 97,

Outlook 2000, Exchange 97, Microsoft SMS 2.0, and PAL

Assisted migration from Windows NT 4.0 to Windows 2000 and Windows XP

Permond Solutions Group 01/2001-09/2003

Help Desk Analyst

Responsible for trouble shooting IT related problems for NCR ATM

technicians

Used Windows NT 4.0 and Windows 95/98

Assisted with remote laptop configurations for technicians

Assisted with migration from RF Modemed laptops to blackberry devices

Time Warner Cable 04/1995-12/2000

PC Technician

Built and maintained desktops using Microsoft Windows 95/98 and Windows

2000 Professional

Built and maintained servers using Microsoft Windows Server 2000

Built and maintained servers using Mandrake Linux and Redhat Linux

Ran network wiring for internal and external clients

Certifications/Education

RETS Tech Center

Associates Degree - Computer Science

CIW Web Foundations Associate 12/17/2012

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