Customer Service High School
Resume:
Rana Fawaz
*** * ***** ****, ******** Heights, MI, 48127
abgkl7@r.postjobfree.com
Summary:
Reliable and friendly, quickly learns and masters new concepts and skills.
Passionate about helping customers and creating a satisfying experience. Service-
focused professional and friendly team player with a knack for building productive
working relationships.
Skills:
Soft skills Organization skills
Opening and closing procedures Computer skills
Data Entry CPR/First Aid Certified
Cash handling skills Teaching skills
Inventory and Invoice accuracy Bilangual(fluent Arabic and English)
Caretaking skills
Experience:
May 2012 – September 2012 : Pars Ice Cream Distribution (Seasonal)
Cashier/ Distributor – operated a register to process payments
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Cash handling – Print out daily invoice in order to keep track of total amount
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Keep track of inventory/ stock – informing the main offices what is needed
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and updating the system to match inventory
Data Entry – Entering new inventory, Daily totals, Payments, and Debts
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Opening Closing Procedures
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Customer Service – Provide every customer with satisfaction regardless of
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the situation
Advertisement – To improve Vendors’ business
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Trained new employees on company customer service policies and service
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local standards
November 2012 – December 2014: Children’s Garden Development Center
Monitoring Children and their everyday learning and play
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Opening and Closing Procedures
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Trained new employees on company customer service policies and service
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local standards
Cashier – Monitor a register on many accounts
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Receptionist – Aiding customer service in order to provide customer
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satisfaction/ fielding numerous phone calls per day
Evaluating and documenting children in their learning progress
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CPR/First Aid training and certified
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Trained in Regio and HighScope programs
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Caretaking (feeding, diaper changing, etc.)
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Education:
September 2009 – May 2013: Edsel Ford High School
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20601 Rotunda Dr, Dearborn, MI, 48124, 313-***-****
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Business Professoinals of America Club
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Graduated with a 3.6 GPA
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September 2011- November 2012 : Henry Ford Community College
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5101 Evergreen Rd., Dearborn, MI, 48128, 313-***-****
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Misc. credits
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Attend as high school student – Dual enrolled
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August 2013 – Present: Wayne State University
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42 W Warren Ave, Detroit, MI, 48202, 313-***-****
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Currently attending
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Over 30 Credits
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Bio-chem / Mathematics Major
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References:
Pars Ice Cream Distribution – 24436 Van Born Rd., Dearborn Heights, MI,
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48125, (313)291 – 7277
Childrens Garden Developmental Center – 12720 Ford Rd., Dearborn, MI,
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48126, (313)584 - 4649
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Contact this candidate