Mohammad M. Khasawneh

**** **** ****** **. *** **H

Raleigh, NC 27606

919-***-****

abgjqe@r.postjobfree.com

Summary of Qualifications

Working in a team-oriented environment insuring that projects are completed on

time without compromising quality or safety

Diverse analytical skills including extensive component level system analysis

Troubleshooting and repairing of electrical and mechanical peripheral equipment

and its circuit boards

Experience in team leading/supervision and training Engineers and Technicians

Experience in project management (Technical, Managerial and Mergers)

Bilingual, Arabic and English

Obtained a high level of computer skills through college education, self base

courses and work experience

Work Experience

May 07-present Telecommunications Operation Center Consultant Engineer

Providing telecommunications firms and subcontractors with studies advice and ideas

to implement new technologies fit for their network

Provide technical advice concerning telecommunications companies mergers based on

their circumstances

Providing network operations centers under construction with plans and procedures

best fit for their operations

Sep. 00-May 07 Sprint/EMBARQ, Network Operations Center (NOC) Network Technical Specialist

Engineer III

Leading the Surveillance group’s maintenance window team to obtain maximum

efficiency of network Security Performance and Reliability

Appropriately assign responsibilities to team members, remove obstacles; provide

needed resources; coordinate work efforts and monitor progress

Providing technical support for Surveillance analysts to maintain customer

connectivity

Providing a broad range of services including network problem detection and

resolution

Providing prompt communication internally (upper management) and externally

( venders, customers, ect..) of information regarding service interruptions diagnosis

and resolution

Testing the reliability of next generation voice over IP switching technology that

replacing the legacy switching network including SANTARA VOIP switch and

NORTEL NGVN switch

Proving the high level policy makers of technical specifications comparisons

needed to make purchasing decisions

Assigned special projects to reduce cost and increase efficiency

Develop, implement and maintain process, procedures and service level

agreements

Participating in interviewing hiring and training prospective analysts and

Engineers

Nov. 98-Sept. 00 Sprints, Network Operations Center (NOC) Technical Analyst Engineer II

Identifying network troubles and taking appropriate corrective actions on various

network elements using Network Management and other systems on an NT PC

workstation

Working remotely on the following network switches: 5ESS, DMS10, DMS100,

DMS200, Alcatel 1210, DCO, Rockwell and other network elements

Providing root cause analysis and taking corrective action on cable, fiber, power,

and terminal/ remote equipment troubles

Responding to various Emergency 911 network troubles and performing traffic re-

route and call tracing

Jan. 98-Nov. 98 Alcatel USA, Projects Engineer

Establishing controlling and maintaining of operation equipment in Systems

Department used for functional tests performed on fiber optic interface units

Testing and troubleshooting the interface boards to the component level and

electronically documenting the isolated problems

Recalibrating, repairing, and replacing defective parts and components in optical

test facilities

Performing preventative and corrective maintenance on the test equipments to

insure operational quality

June 97-Dec. 98 Jordan Deli incorporation, President/Manager

Sales, marketing, advertisement and contract negotiations

Guests relations

Budgeting/managing cost and book-keeping/accounting

Interviewing, hiring, training and scheduling

Motivating staff to ensure smooth running profitable operation

Mar. 96-Oct. 97 Nortel, Engineering Technician

Performing field simulation tests on telecommunication subsystems and its circuit

packs, intricating part of DMS 100/200 switching system

Updating test methods and procedures

Troubleshooting interface circuit packs to isolate defects

Training other team members to perform in system tests

Jan. 94-Jan. 95 Telecommunication Corporation (TCC) Amman, Jordan

Telecommunication Project Engineer

Planning, surveying, and designing a transmission system including microwave

hubs and fiber optic cables and equipment to connect switching centers

Installing, programming, and operating the system

Training technicians to operate and maintain the system

Alcatel Inc implemented this project.

June 93-Jan. 94 H. Kingdom of Jordan’s Army

Telecommunications systems Engineer

Supervising and supporting the Mobile and stationary Telecommunications

equipment unit in the Royal wireless weapon

Aug. 92-June 93 Royal Jordanian Maintenance Center - Queen Alia Airport Amman, Jordan

Electrical/Telecommunication Engineer (Avionics)

Inspection, data collection and maintenance of the navigation and communication

equipment used on aircraft and documenting the results

Design and build the maintenance benches used for performance testing

Train technicians to install repaired equipment and documenting activities

My undergraduate training was conducted at this facility

Education

Bachelor of Electronics and Telecommunications Engineering Science, University of Mousel, Iraq 1992

Telecommunication College Amman, Jordan 1993

Certification of Transmission and Switching Systems; Maintenance and Operation

(TCC1512)

University of Excellency (Sprint) Management Training

Sprint Technologies Access guide

The New Supervisor I and II

Spanish I: conversational

Principles of business conduct I and II

Effective business writing

Understanding project management

The art of communication I and II

Meeting your customers needs

Creative decision making

Influencing others

Managing organizational change

Learning to lead

Transition to supervision

Integrated service assurance

University of Excellence live (virtual)

FMS overview

Presentation skills

Developing positive assertiveness

Fundamentals of SPRINT Qualities

Decision making fundamentals

CommQuest I and II

CLAS overview

Project Management:1 Project Mgmt Overview

Bellcore training center

NOMIS training (Scheduling, NRR, and Surveillance)

BellCore: (NMA-SURVE) Surveillance Tools

Nortel Training center

C2P 60720: UA-AAL1 (Nortel 8766a) including NGVN VOIP, MG9k, MG4k, PP8600,

PP15k, SDM, USP network elements configuration

NTI (1139-CBT): DMS Super Node System Maintenance Technical Overview

Spectrum Peripheral Module configuration data fill and maintenance (NORTEL 0303)

DMS XA-Core maintenance (NORTEL 0487)

Passport 8600 VoIP Solution Configuration and Management (Global Knowledge Nortel

7515C)

Deactivated packet trucking/ Passport 15000 Multi service Switch UA AAL1 (Nortel

8766a)

Lucent Technologies Training center

Lucent (ES5MO1): System Fundamentals

Lucent ( ES5M02A) AM, CNI Hardware Maintenance

Lucent ( ES5M02B) CM Hardware Maintenance

Lucent ( ES5M02C) SM Hardware Maintenance

Lucent ( ES5M03) Line and Trunk Maintenance

Lucent ( ES5M04) Surveillance

5ESS-2000 switch architecture (lucent ES5010)

University of Excellency (Sprint) Technical Training

DS1/Ds3 Basic Theory

XDSL Technical Overview

Digital Subscriber Line (XDSL) General Overview

Local Number Portability, call processing

Alcatel 1603 SMX equipment overview

Sprint cage equipment overview

ATM technical overview for windows

5ESS-2000 switch architecture (lucent ES5010)

ISDN overview

ATM overview

Frame Relay

PC Preventive maintenance (Del09se)

SONET technical overview (windows)

Packet switching overview

Computer training

Introduction to UNIX

PC Preventive maintenance (Del09se)

Honors and Awards

University of Mousel, Iraq: Selected by professor to collaborate on a fiber-optic transmit-receive

project

Received award and honor for obtaining the highest grades in the academic year of 1989-1990 at

The College of Electrical Engineering

Earned the Sprint Gold Pin award symbolizing “Sprint world-class standard of performance

excellence”

Received a Sprint silver cup for the best in class team leader award

References Available Upon Request

Contact this candidate