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Customer Service Medical

Location:
Bowie, Maryland, 20720, United States
Salary:
13.00 p/hr
Posted:
December 04, 2012
Email:
abghho@r.postjobfree.com
Contact Info:
************@*****.***


Rakia Nicole Ballard

**** ***** *****

Bowie, Maryland 20720

(202) ***-****

abghho@r.postjobfree.com

[pic]

Job Objective: To obtain a position as an Administrative Assistance or a

Medical Administrative Assistance using my skills and training in this

position.

Education:

Clinical Medical Office Certificate

May 2012

Old Dominion Job Corps Center

Monroe, VA

General Educational Development

February 2012

Old Dominion Job Corps Center

Monroe, VA

Certifications:

. Medical Billing and Coding - National Health Career Association -May

2012

. Medical Administrative Assistant - National Health Career Association-

June 2012

. Child CPR/Infant CPR/ Adult CPR - February 2012

. First Aid- February 2012

Skills:

I am proficient in and capable of performing a variety of skills; such as:

. Providing good customer service

. Measuring and recording vital signs

. Drawing blood, following patient care procedures, and observing

patient condition

. Being knowledgeable of the standards precautions described by OSHA

. Setting up patient care equipment, and sterilize/disinfect

instruments

. Identifying the six rights (patient, route, time, dosage,

medication, and documentation) of administering medications

. Understanding the procedures for reporting and preparing accident/

incident reports (MSDS)

. Demonstrating compliance with HIPAA and Protected Health

Information (PHI) regarding privacy of records

Professional Experience:

Nursing Administrative Assistance/Medical Records Coordinator

Oct.2012-Nov.2012

Brinton Woods at DuPont Circle Health & Rehab Center

Washington, DC

In this position, I performed various duties. While assisting residents I

maintained a helpful and pleasant attitude. The duties I performed were as

follows:

. Coordinating Medical Records

. Monitoring and Assisting Residents

. Scheduling Medical Transportation for Residents

. Analyzing Data on Patient Charts

. Filing Confidential Documents

. Creating Graphs and Analysis for Staff Meetings

. Handling Infection Control Reports

. Handling Incident Reports

. Prepare Invoices

. Assisting the Director of Nurses

Cashier, Waitress, and Food Expo Sept.2011 - Aug.2012 (Laurel,

MD)

Applebee's Neighborhood Bar & Grill June.2011 - Sept.2011 (Forestville,

MD) Aug.2010 -

Jan.2011 (Bowie, MD)

In this position, I performed various restaurant duties. While assisting

customers I maintained a helpful and pleasant attitude. The duties I

performed were as follows:

. Cash/Credit Transactions

. Assisted Customers

. Food Preparation

. Server

Internships:

January 2012 - June 2012

Old Dominion Job Corps Center

Monroe, VA

As an intern at Job Corps, I effectively conducted several medical tests.

These tests included:

. Hearing Test for New Students

. Far/Near Vision Test for New Students

. Blood Pressure for New Students

. Respiratory Test for New Students

. Height and Weight for New Students

Awards and Certificates:

National Career Readiness Certificate (Work Keys)

In recognition of verified skills essential to workplace success and career

advancement:

. Applying Information from Workplace Documents to Solve Problems

. Applying Mathematical Reasoning to Work-related Mathematical

Calculations

. Locating, Synthesizing, and Applying Information that is Presented

Graphically

. Comparing, Summarizing, and Analyzing Information Presented in

Multiple, Related Graphics