|Manisha Sinha |

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|**** Grand Palm Dr. |

|Tampa,33647 813-***-****/925-***-**** |

|abgh7v@r.postjobfree.com |

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|Career Objective |

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|To seek a challenging job in a company that is progressing and offering |

|opportunities to enhance one's skills and personality, and to keep learning on a |

|continual basis in the ever changing environment & to develop Multifunctional |

|skills set in order to grow & excel as a successful knowledge member of the |

|emerging knowledge world. |

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|Expertise Summary |

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|10+ years of experience in Software Testing, Quality Assurance, and Development |

|of various business applications in Unix based, Web based, Client / Server |

|Applications and Ecommerce. |

|Sound knowledge of manual and automated Testing, Black Box, White Box, System, |

|Regression, Integration, Functionality, and User Acceptance Testing of both |

|client-server and Web-based Internet & Intranet applications. |

|Proficient in preparing Test strategy, Test plans, Test case designs, Test case |

|development, Test script designs and execution of various test scripts using |

|QuickTestPro (10), TestDirector (7.2), Quality Center (9.0), Watir (1.5), Firebug |

|1.3.1, IDE. |

|Good at understanding the Business Requirement Documents, Functional |

|Specifications and Technical Specifications. |

|Proficient in preparing Traceability, Defect densities and Defect counts QA |

|matrices. |

|Excellent knowledge of full Software Development Life Cycle (SDLC). |

|Working knowledge of multiple databases like DB2, MySQL Server and Oracle. |

|Possess good understanding of HTML, Microsoft Word, Microsoft FrontPage, Microsoft|

|PowerPoint, Microsoft Excel, C++, Java, VB Script and Ruby 1.8.5 . |

|Good communication and interpersonal skills and work very well under pressure with|

|users and other team members. Analyzing and managing things comes naturally to me.|

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|Experienced with administration of the HP Test Director and Quality Center. |

|Experience in Agile methodology, development and execution of manual and automated|

|Testcases. |

|Worked in Java Development project and have strong knowledge and understanding of |

|Java and SQL. |

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|Educational Background |

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|Post Graduate in Computer Science (5 year degree course) |

|Banasthali Vidhyapith (University), Rajasthan, India. |

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|Technical Profile |

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|Testing tools |

|Quality Center (9.0), Quick Test Pro (10.0), Test Director (7.2), Bugzilla, Test |

|Link (1.7), Mantis, Test Track Pro (7.1.1), Watir (1.5), Charles(3.2.1), JIRA, |

|Firebug 1.3.1, IDE, Silk Performer, Rational AppScan 7.7 |

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|Operating Systems |

|Windows XP/2000/2003,Windows 7, Unix, Linux, Mac OS X v10.6 (Snow Leopard) |

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|Languages |

|C++, Java, SQL, Oops Concepts |

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|Databases |

|SQL 2000, SQL 2005, MySQL, DB2, Oracle |

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|Scripting Languages |

|HTML, XHTML, VBScript, Ruby 1.8.5 |

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|Application Servers |

|Jakarta Tomcat Server 5.5, JBOSS 4.2 |

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|MS-Suite |

|MS Word, MS Excel, MS Access, MS Outlook |

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|Version Controls |

|WinCvs 2.0, Perforce, SVN |

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|Database Tool |

|TOAD, pgAdmin III 1.0 |

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|Browsers |

|IE 6, 7,8, Firefox,Chrome,Safari |

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|Networking tools |

|Wire Shark Version 0.99.7 |

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|Agile Tools |

|Rally,JIRA, Green Hopper |

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|Professional Experience: 10+ years of IT experience in various phases of software|

|Testing and development including System Analysis & Design, Integration, |

|Implementation, User Training and Documentation. |

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|Intuit, Mountain View, CA |

|Sep 2010 - Till date |

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|Job Title: Senior Automation Engineer |

|Project: Intuit Payment Network and Grow your Business |

|Test Tools: Selenium Web Driver, QuickBase, Net Beans IDE 7.1, JIRA - Green Hopper|

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|Environment: Perforce, tcrunij, Rally, Java, Java Script, IE 7/8/9, Firefox |

|3.X-8.X, Chrome, Safari 4.x, MySQL, Hudson, HTML, XML, Hudson |

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|PaymentNetwork is an affordable way to send and receive payments over the |

|Internet. From Intuit, the makers of QuickBooks, Quicken and TurboTax. |

|https://ipn.intuit.com/ |

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|Intuit's all-in-one website builder lets you customize a ready-made design. |

|http://www.intuit.com/website-building-software/ |

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|Responsibilities: |

|Requirement Analysis, Test planning, Test Strategy, Test Data, Test Execution, |

|Defects Tracking and Reporting, |

|Automate test cases using the built in framework in Selenium Web Driver using |

|Netbeans IDE. |

|Create and Fix Automated Test Cases from Regression suit. |

|Test Strategizing, come up with innovative ideas to test the system effectively, |

|organize Bug Scrub. |

|Live Testing and Support. |

|Tests lead the Ecommerce QA Team. |

|Represent COE Team in Test Planning meetings, Scrums and other forums. |

|Work closely with different teams and groups in agile methodology using Green |

|Hopper. |

|Participate in daily scrum and work proactively in 3-weeks release cycle. |

|Work in the new initiative and whitespace projects to launch the intuit products |

|in the marketplace. |

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|Cisco, San Jose, CA |

|June 2009 - Sep 2010 |

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|Job Title: Senior Automation Engineer |

|Project: Cisco Pulse |

|Test Tools: QTP (10), Cisco defect tracking tool, WireShark (0.99.7) |

|Environment: JavaScript, Struts 2, Tomcat, Dojo, AJAX, Attivio, Truviso, Solr, |

|REST API, Kerberos, L1 - L2 networking, TCP/IP and HTTP protocols, pcap, pmod, |

|Presence |

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|Cisco Pulse - Locate and Collaborate with Experts in an Instant. |

|Cisco Pulse delivers a powerful new way to harness the collective expertise of |

|your workforce, making it quick and easy for employees to find the people and |

|information they need to get their work done. |

|. http://www.cisco.com/en/US/products/ps10701/index.html |

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|Responsibilities: |

|Coordinating with project architecture to understand the requirements. |

|Creation of high level scenarios. |

|Creating test plan and test strategies for regression cycles. |

|Automation of Regression Test cases using QTP 10. |

|Automation of backend verification using QTP 10. |

|Maintaining bug matrices. |

|Using WireShark to read pcap files to debug the data transfer issues. |

|Encrypting and decrypting different documents files for FIFO. |

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|Adobe, SFO, CA |

|April 2008 - June 2009 |

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|Job Title: Senior Web QA Automation Engineer |

|Project: Partner Portal |

|Test Tools: QTP (9.5), Test Suite, Bugzilla (2.20), CFC Unit, Charles:web |

|debugging proxy; Omniture Tools |

|Environment: ColdFusion (8.0.1), Apache, CFusion, AJAX, Flex(1.5), Flex (2.0.1), |

|Jrun4 (U7), Oracle 10.2.0, TOAD, DreamWeaver (8.0), CVS, Perforce, Rational |

|AppScan 7.7, Silk Performer, Rally |

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|Adobe offers an award winning technology and software that has redefined business,|

|entertainment, and personal communications through developing a new standard for |

|producing and delivering content that engages people anywhere at anytime. Their |

|software helps companies create, manage, and deliver information more powerfully |

|so they can connect with their customers. |

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|Responsibilities: |

|Analyzed business and functional requirement to design System Integration Testing |

|and User Acceptance Testing Test Cases for applications functionality. |

|Responsible for test planning and leading and coordinating Off-shore Test |

|Resources in India using agile methodology. |

|Defined Entrance / Exit criteria and provided continual Risk Assessments to Senior|

|Management. |

|Responsible for developing automation frame work using VB Script. |

|Responsible for writing QTP scripts to automate partner portal |

|functional/regression testing. |

|Performed functional, negative, regression, system integration (SIT), acceptance |

|(UAT), security, browser compatibility, and performance testing for partner portal|

|web application. |

|Responsible for developing and maintaining Applications QA Wiki. |

|Responsible for developing and maintaining internal Application QA Website with |

|Macromedia Dreamweaver8. |

|Responsible for testing and tracking bit downloads and page visits and other data |

|that is required for tracking the progress and performance of the website using |

|Omniture tools. |

|Responsible for data migration testing. |

|Developed scripts for performance test for search tool using Silk Performer. |

|Responsible for testing security using AppScan and manual XSS and SQL injections |

|for Partner Portal. |

|Developed Traceability matrices to help a proper test coverage and verified |

|traceability of Test Conditions to Test Cases. |

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|Autonomy ZANTAZ, Pleasanton, CA |

|Jan 2007 - April 2008 |

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|Job Title: Senior Automation Engineer |

|Project: Audit Center and Digital Safe |

|Test Tools: QTP (9.1),Test Track Pro(7.1.1), Test Link (1.7), Mantis, Watir (1.5),|

|Ruby(1.8.6), Firebug 1.3.1, IDE |

|Environment: Java(5.0), MySQL(4.1.7), DB2(2.6.80), XMLBeans (2.2.0), JBoss 4.2, |

|Ant 1.7.0, Log4j, Unix, WindowsXP |

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|Autonomy ZANTAZ is a global provider of enterprise-class software and on-demand |

|solutions for Information Retention and Discovery Management, enabling |

|organizations to cost-effectively manage electronic document and messaging |

|resources, fully comply with industry regulations and proactively manage complex |

|litigation and discovery requests. ZANTAZ' integrated set of content retention, |

|compliance, electronic discovery and litigation support solutions enable |

|organizations to capture, preserve and access unstructured digital |

|information-including email, IM, files, scanned documents, and other electronic |

|records-and review and produce relevant documents for legal, regulatory and |

|corporate policy requirements. |

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|Responsibilities: |

|Designed and developed reusable GUI based testing/verification scripts through the|

|use of Quick Test Pro (9.1). |

|Developed and executed test suites, including manual and data-driven regression |

|testing, GUI testing, performance and stress testing, and reliability and recovery|

|testing. Documented and/or packaged test suites and made them available to all of|

|engineering and QA. |

|Developed, maintained, and deployed testing tools and test data for use during |

|internal QA testing and/or by other organizations. Coordinated the development of|

|tools with engineering and other internal users. |

|Participated in the design, deployment, management, and maintenance of the QA |

|testing labs. Collaborate with QA team to maximize use of available resources and|

|adjust labs as necessary. This will include deployment, configuration, and |

|administration of hardware, software, and network interfaces, with emphasis on |

|integration between components. |

|Participated in issue resolution with engineering and other internal customers. |

|Reproduced issues in QA labs and examined issues in production environments. |

|Provided analysis and data for use in debugging. Entered, tracked, and verified |

|bugs found during testing or production analysis, and worked with Technical |

|Support and production engineers to document and mitigate the effects of |

|unresolved issues. |

|Assisted in the development and implementation of a formal QA program including |

|Quality Policies, Procedures and Test Plans. Proposed and developed test |

|strategies, which shall be part of the company's QA process. Deliverables include |

|High Level and Detailed Test Plans, Test Case Documents and Sign-off sheets for |

|each release. |

|Used "Watir" to develop functional test cases. Replaced all the test cases |

|developed in QTP to Watir. |

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|Persystent Technologies, Tampa, Florida |

|Jan 2005 -Dec 2006 |

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|Job Title: Senior QA Engineer |

|Project: Persystent Enterprise |

|Test Tools: QTP (8.2), Quality Center (9.0), Bugzilla (3.1.1) |

|Environment: C++, .NET 2.0, IBM Tivoli Provisioning Manager for OS Deployment |

|toolkit, SQL Server 2005 |

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|Persystent Enterprise is a network-based, proactive Self-Repair application |

|designed for maintaining network clients running Microsoft Windows 2000 and |

|Microsoft Windows XP Operating Systems. The primary goal of Persystent 2005 is to |

|maintain a healthy state of Operating System files, of approved packages |

|(installed applications and patches or Service releases) and continued virus-free |

|operation on all client computers. This is accomplished by repairing each client |

|computer using known good images, referred to as Customized Images, prior to the |

|OS fully loading. |

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|Responsibilities: |

|Initiated business re-engineering process to improve software delivery. |

|Managed onsite and offshore members of QA test team responsible for producing |

|quality software. |

|Responsible for re-engineering automation test process using testing standards and|

|creating regression test strategy. Used HP Quality Center and Quick Test Pro 8.2 |

|for automation of tests. |

|Responsible for complete project life cycles, including test requirements |

|determination, technical planning, scheduling, design, implementation, testing, |

|and documentation. |

|Monitored the status of various test projects and manpower utilization and |

|resolved test and assembly anomalies to facilitate adherence to project schedule. |

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|Assisted the business planning team in ensuring that all new platform deliveries |

|were coordinated and managed according to business needs. |

|Maintained excellent customer relationships, resolved problems effectively, and |

|served as a resource to other customer and sales team members. |

|Provided environment for systems testing, new software and hardware installations |

|as well as network troubleshooting and security testing. |

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|TCS, Tampa, Florida |

|Aug 2003 - Jan2005 |

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|Client: JPMorgan Chase Card Services |

|Job Title: Senior QA Engineer |

|Test Tools: QTP, Test Director |

|Technologies: EJB, Java, Jintegra, VB(6.0), ActiveX, Oracle, Informix |

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|Chase Card Services delivers credit cards and other related payment products to 96|

|million card holders and more than 700,000 merchant outlets throughout US. It is |

|market leader in both card-issuing and merchant acquiring services. |

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|Projects: Oasis System Redesign |

|The Oasis system redesign improved navigation system reduced time required to |

|access each function thereby reducing the AHT for each call. Redesign was done for|

|following goals in mind: |

|Eliminate redundant modules |

|Improve efficiency in modules by organizing logical processing options |

|Reduce Average handling time (AHT) |

|Design processing options (Resulting actions) based on decision engines. This |

|reduces reliance on code changes and provide flexibility to make system changes |

|faster |

|By examining current QA referral codes (CSR processing errors) systematic measures|

|can be built within modules. |

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|Testing Responsibilities: |

|Develop test cases and test scripts on the basis of requirements |

|Verify ALL instances in the current OASIS system which call the various Screens |

|are re-directed to display the new tab formats with the appropriate screen |

|selected. |

|Verify all the functionality of each of the new screens using customized test |

|cases. |

|Performed Regression Testing using automated Test cases using Quick Test Pro |

|(8.0). |

|Follow the change control procedures and log all results into the Test Director |

|7.2. |

|Used HP's Test Director to generate Reports, manage Defects and track them to |

|completion. |

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|BMC Software, Pune, India |

|Sep 2002 - July 2003 |

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|Job Title: Senior QA Engineer |

|Test Tools: WinRunner, Test Director |

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|BMC Software Inc., headquartered in Houston, Texas, USA, opened its Indian |

|subsidiary in Pune, India in August 2001. This international office is an offshore|

|development center (ODC) for BMC Software, Inc. It is a 100% export oriented unit |

|(EOU) registered with the Software Technology Parks of India (STPI). |

|Project: Administration Maintenance System |

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|Worked as QA Engineer for Administration Maintenance System, The aim of the |

|project was to develop an Administration Maintenance System, which regulates the |

|working of various departments and their accountability at the end of the day and |

|their performance. |

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|Responsibilities: |

|Analyzed the Business Requirements document and involved in the development of the|

|Test Plan and Test Procedure based on the requirements. |

|Developed Test Scripts and Test Cases manually. |

|Worked with Synchronization Points, Bitmap Verifications in the TSL scripts and |

|setting Batch modes in WinRunner. |

|Performed Regression Testing using automated Test cases using WinRunner. |

|Worked on various execution modes like Update, Verify, Debug in WinRunner. |

|Wrote reusable compile modules in TSL. |

|Created GUI Maps for each module and created some user defined functions and |

|prepared design documents using WinRunner. |

|Analyzing the results based on the Hits per second, Concurrent Vusers, Bytes |

|transmitted per second using LoadRunner. |

|Documented the bugs as Test Report and divided success and failure in the Test |

|Director. |

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|CDAC, Pune, India |

|Jan 2001 - Sep 2002 |

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|Job Title: Member of Technical Staff |

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|Established in March 1988, as a Scientific Society of the Department of |

|Information Technology Ministry of Communications and Information Technology |

|Government of India, The Centre for Development of Advanced Computing (C-DAC), is |

|primarily an R & D institution involved in the design, development and deployment |

|of advanced Information Technology (IT) based solutions. |

|Project: Text to Speech |

|Technologies: VC++ (MFC & SDK), SQL Server, IIS, ASP |

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|Speech Synthesis: |

|A speech synthesizer converts written text into spoken language. It provides a |

|computer with the ability to speak or "read outloud". Speech synthesis is also |

|referred to as text-to-speech (TTS) conversion. |

|Responsibilities: |

|Analyzed the Business Requirements document and involved in the development of the|

|Test Plan and Test Procedure based on the requirements. |

|Developed Test Scripts and Test Cases Manually. |

|Tested the "Pravachak" Software using different kinds of inputs text to analyze |

|the different constructs of the language and to test the translation of the input |

|text in different Indian languages. |

|Tested all the wave files and samples for user selected voice. |

|Developed Access databases for sound wave files and input text samples. |

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|Project: MultiLingual Chat Application |

|Technologies: Java, SQL Server, JSP |

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|The Chat Server technology along with the Translation tool, where-in users have |

|access to information in his desirous language, not just any predetermined |

|language, but from English to Indian Languages and among Indian languages. The |

|tool is intended to develop for the clients who are very much restricted to their |

|native language or are well versed with their national language. It breaks the |

|language barrier among Indian languages chatting. |

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|Responsibilities: |

|Defined the performance goals and objectives based on the client requirements and |

|inputs |

|Scheduled meetings and interacting with the persons aligned such as Project |

|managers, DBA, Network administrators etc. |

|Prepared Test Plan and Test Cases for the modules of the application. |

|Did Unit testing and GUI Testing for the application. |

|Prepared Performance Test Strategies and Performance test plan. |

|Created and assigned task list, check list, estimations and deliverables. |

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|References: |

|Available on request |

Contact this candidate