Raven S. Johnson
Marietta, Ga. 30060
Education:
Aveda Institute
Cosmetology Student
Currently Enrolled
Nov. 30, 2011-Nov. 28, 2012
Design Class- Learn various roller sets, parting/sectioning, and up
do’s as well as went over bacteria and skin infections received a 99.8%
in the class.
Chemical Class- Learn various perms and curl patterns, head shapes,
manicures, pedicures, skin and nail fungus and disease, learned about
sectioning for various perm styles, relaxers processes and as well as
sew in’s and weaves. Received in class 97.6% in the class
Color Class- Learn how to formulate Aveda Color, learn how to process
color cleansing, high lights, low lights as well as learning the color
wheel, also color correction. Received 98.6% in the class.
Cut Class- Focus on the parts of the Head. Learn basic sectioning for
every cut, learn how to create round layers, square layers, fringe,
men’s cuts as well as. Received 96.8%
I have performed 6 months on the clinic floor servicing clients and
applying the skills I’ve learned in the classroom on the clinic floor.
Receiving credits for mannequin work and grade for working on a client.
I’ve pre booked clients for return services as well as maintain retail
numbers by my clients letting them know what they need to buy to keep
their hair going the distance.
Attended DeVry Institute Studied Business Management Aug.1996 - Feb.
1996
High School Graduate Diploma Received Aug. 1991- May 1996
Bank Of America
Raven S. Johnson
2968 Courtland Oak Trl.
M arietta, Ga. 30060
Sr. Credit Analysis II
ECCR (Existing Customer Credit Retention)
Mar 2008- May 2011
Review customer’s accounts and determine customer’s ability stability
and willingness to pay the loans that the customers have been approved
for as well as new loans. In this current position I mitigate risk and
loan loss for the bank. I grow the business for customers that are
credit worthy. Customers that are having financial stress I look for
solutions to help them get out of debt.
In this position with the bank I mitigate loan loss and credit risks in
the Credit Card Services. I have received several customer
commendations throughout my 2yrs in ECCR. VOC Survey cumulative
team score 8 out of 12 months of goal achievement Quality Reviews- Pass
Rate cumulative team score 8 out of 12 months of goal achievement
Balance Retention cumulative team score : 8 out of 12 months of goal
achievement HLR, Business Card, ODP, DDA, Credit Protection team
level 8 out of 12 months of goal achievement Yield Per CRC team Yield
: 8 out of 12 months of goal achievement
Bank of America Corporation
Customer Marketing
Jul-2007- Feb 2008
Soliciting Productions to Consumers that will be able to assist them in
their everyday lifestyles, Processing balance transfers and cash
advances to assist customers with paying off other creditors or cash
needs that they may have for home improvement, paying off taxes, reduce
interest rates, process request for credit line increases and credit
line decreases Balance transfers and cash advances for the customer
marketing department Demonstrates a strong desire and sense of urgency
to produces the best sales results Eliminates roadblocks and quickly
drives issues to closure Set daily goals Tries multiple approaches to
get desired results
Raven S. Johnson
2968 Courtland Oak Trl.
M arietta, Ga. 30060
Raven S. Johnson
2968 Courtland Oak Trl.
M arietta, Ga. 30060
Raven S. Johnson
2968 Courtland Oak Trl.
M arietta, Ga. 30060