Donald E. Duguid
**** ******** **** **** ***** Hill, GA 30518 404-***-**** abggf7@r.postjobfree.com
Work: 404-***-**** abggf7@r.postjobfree.com
Security Clearance
Active Top Secret (TS) clearance with access to Sensitive Compartmented Information (SCI).
TS/SCI, Current CI Polygraph
Summary Of Qualifications
• Knowledgeable in Information Assurance and Security Vulnerability Mitigation.
• Trusted person providing oversight for cross-domain solutions.
• Project planner who coordinates all aspects of complex installations, upgrades, and
equipment replacements.
• Team builder who easily works with diverse groupings of uniformed, government,
and contractor personnel, establishing vision and team unity.
• Effective problem solver who has assisted clients with analyzing requirements, and
finding effective solutions.
• Accomplished communicator and trainer who can lead teams through the learning
process and on to providing quality work output.
• Effective data gatherer with the ability to assimilate disparate information into
meaningful formats.
• Always places the highest priority on customer service and problem resolution.
Professional Experience
Senior System Administrator, 04/2007 – Present
• Experienced Senior System Administrator, currently with BAE Systems, who
worked five years at the Joint Reserve Intelligence Center (JRIC) Fort Leavenworth,
Kansas and is currently working at JRIC Fort Gillem, Georgia, which are two of 28
Joint Reserve Intelligence Program (JRIP) locations in the United States. These are
among the largest and most active JRIP facilities which support intelligence
production for several military commands via their drilling reserve forces.
• Received the JRIP Distinguished Service Award, for significant contributions to the
Fort Leavenworth JRIC as well as the whole JRIP program.
• Serves as Subject Matter Expert (SME) for all information technology and
collaborated with other SMEs across the JRIP enterprise ensuring smooth project
rollouts and completions.
• Installed and maintains virtual servers on two classified and one unclassified network
at current site as well as assists with all 28 of the other JRIP sites.
• Ensures Information Assurance (IA) and security patches are installed on the over 230
workstations and servers, including their daily monitoring.
• Experienced with Microsoft Exchange Server 2007, Microsoft Server 2003 and 2008
as well as the Windows XP, and Windows 7 Operating Systems.
• Uses VMware Infrastructure Client to access and monitor status of over 280 virtual
servers.
• Uses VERITAS NetBackup Administration Console to manage all backups for site’s
user data and shared data. Ensures backups are restorable to original locations.
• Managed Global Catalog, DNS, TCP/IP, and DHCP on all facility networks.
• Troubleshoot all networking, hardware, software, and operating system issues as they
arise and resolve them in a timely manner, for both the local site as well as any JRIP
site in the US or for DIA in the world.
• Worked with DIA and local COMSEC team managing account, equipment and
material to ensure national intelligence systems incurred no downtime.
• Responsible for a wide range of administrative duties related to maintenance and
operation as the staff specialist working on major network, storage, and security
programs.
• Made recommendations on how to improve current secure and unsecured network
capabilities to enhance infrastructure.
• Gained strong familiarity with Dell and HP workstations; CISCO VOIP phones;
CISCO switches and routers; HP and Okidata Printers; HP Digital Senders.
• Provided desk side support by creating accounts for new users using Active Directory
(AD), ensuring proper security permissions are applied. Reset passwords. Provided
initial logon training to new users and all levels of support to them from mapping
printers to assisting with application usage.
• Ensured permissions for storage locations were accessible only by authorized users
through assignment of appropriate group permissions in AD.
• Trusted Agent who initiates PKI certificate registration, issuance, and installation,
providing for user authentication and the ability to successfully gain access to vital
intelligence websites.
• Supported over 300 local users as well as external support to thousands of users at all
JRIP and DIA sites around the world.
• Used and monitored Siebel eBusiness SupportWeb trouble ticket creation and
monitoring system to effectively record work accomplishments and pull work
assignments from.
• Installed CAT5 and fiber optic lines, including media converters.
NAVAL OFFICER, Lieutenant Commander, O-4, various locations
Dates: 07/1992 – 04/2007
• Provided Project Manager support to the organization as it produced critical
assessments for use by higher level military planners.
• Branch Chief who provided full time support to 18 reserve members of the Order
of Battle branch. Established branch production goals, managed the assignments of
these members to specific requirements, and ensured the timely completion of goals.
• Maintained and managed an extensive database of personnel which documented
their training and reported to senior management.
• Instructor, certified by the Defense Intelligence Agency (DIA), for two different
databases used for intelligence production to update the national database. Trained
over 40 personnel from different production centers.
• Highly qualified all-source analyst who closely scrutinized reporting from
numerous sources to write complex technical documents and reports. Produced
accurate and timely assessments for use by key military leadership.
• Assistant Security Officer for military units.
Education
Bachelor of Science in Information Technology, Information Systems Security
Concentration. University of Phoenix, Graduated with HONORS April 2012. GPA: 4.0/4.0.
Skills/Qualifications
Certifications
• Microsoft Certified Systems Engineer (MCSE): Security
• Microsoft Certified Systems Administrator (MCSA): Security
• Microsoft Certified Professional
• CompTIA: Security+ CE
Software
Microsoft Office 2003 & 2007 & 2010 – Word, Excel, Access, PowerPoint, Front Page.
Experience with MS Visio Premium 2010, MS Project Pro 2007, and MS SQL 2008 Dev
Computer Programming Language(s)
Fortran, COBOL